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Overview of Country Cascades Waterpark Resort

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Waterslide
Balcony

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.
Happy face icon
Very nice, clean loved balcony and the rocking chairs!! Breakfast was brought daily eggs, biscuit, sausage and a apple was very nice of them since Covid-19 restrictions enables them to have the breakfast bar open. Staff was very friendly and courteous. The pool and water park was big hit with kids!! Definitely will stay again!!

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationThe Comedy Barn Theater4 min walk
    Popular LocationPigeon Forge Factory Outlet Mall6 min walk
    Popular LocationIsland at Pigeon Forge10 min walk
    AirportKnoxville, TN (TYS-McGhee Tyson)54 min drive
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  • Penthouse

    4.6/5 guest room rating

    Room amenities

    • 600 sq ft
    • Mountain view
    • Sleeps 6
    • 2 King Beds and 1 Double Sofa Bed
    More detailsPenthouse
  • Family Studio Suite, Balcony, Mountain View

    4.3/5 guest room rating

    Room amenities

    • 463 sq ft
    • Mountain view
    • Sleeps 6
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsFamily Studio Suite, Balcony, Mountain View
  • Family Studio Suite

    4.7/5 guest room rating

    Room amenities

    • 465 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsFamily Studio Suite
  • Family Studio Suite, Balcony, Poolside

    4.5/5 guest room rating

    Room amenities

    • 465 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsFamily Studio Suite, Balcony, Poolside
  • Deluxe Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Suite, 1 Bedroom, Fireplace

    4.3/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsSuite, 1 Bedroom, Fireplace
  • Single Room, 1 King Bed (Celebration Suite)

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSingle Room, 1 King Bed (Celebration Suite)

About this area

Pigeon Forge

Country Cascades Waterpark Resort is located in Pigeon Forge. The Comedy Barn Theater and Titanic Museum are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and WonderWorks. Traveling with kids? Don't miss Dollywood and Ripley's Aquarium of the Smokies. Spend some time exploring the area's activities, including golfing.
Visit our Pigeon Forge travel guide
Popular Location

What's nearby

  • The Comedy Barn Theater - 4 min walk
  • Pigeon Forge Factory Outlet Mall - 6 min walk
  • Island at Pigeon Forge - 10 min walk
  • LeConte Center At Pigeon Forge - 18 min walk
  • Hollywood Wax Museum - 3 min drive

Getting around

  • AirportMcGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • Bennett's Pit Bar-B-Que — 8 min walk
  • Paula Deen's Family Kitchen — 9 min walk
  • Poynor's Pommes Frites — 9 min walk
  • Mel's Classic Diner — 10 min walk
  • Mama's Farmhouse — 11 min walk

About this property

Country Cascades Waterpark Resort

Family-friendly hotel with free water park access and free breakfast
Free water park access, an indoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a seasonal outdoor pool, and a children's pool. All 236 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee makers, and free local calls are among the other amenities available to guests.
Country Cascades Waterpark Resort offers 236 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM

Things to do

  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 1.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
When an accessible room is requested or required, this property will not allow guests to book a non-accessible room.

We should mention

The seasonal pool will be open from March to September
Only registered guests are allowed in the guestrooms

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Frequently asked questions

Can I cancel my reservation for free at Country Cascades Waterpark Resort and receive a full refund?
Yes, Country Cascades Waterpark Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Country Cascades Waterpark Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Country Cascades Waterpark Resort?
As of Nov 24, 2020, prices found for a 1-night stay for 2 adults at Country Cascades Waterpark Resort on Dec 6, 2020 start from $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Country Cascades Waterpark Resort have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.
Is Country Cascades Waterpark Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Country Cascades Waterpark Resort?
Self parking is free at this property.
What time is check-in at Country Cascades Waterpark Resort?
Check-in is from 4:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Country Cascades Waterpark Resort?
Check-out is at 10:00 AM.
Where is Country Cascades Waterpark Resort located?
This family-friendly Pigeon Forge hotel is within a 10-minute walk of The Comedy Barn Theater and Island at Pigeon Forge. LeConte Center At Pigeon Forge and Titanic Museum are also within 2 mi (3 km).
4.3
Excellent
5 - Excellent
489
4 - Good
327
3 - Okay
72
2 - Poor
29
1 - Terrible
21

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean loved balcony and the rocking chairs!! Breakfast was brought daily eggs, biscuit, sausage and a apple was very nice of them since Covid-19 restrictions enables them to have the breakfast bar open. Staff was very friendly and courteous. The pool and water park was big hit with kids!! Definitely will stay again!!
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service
My family and I stayed at Country Cascades for 2 nights. The location was good, within walking distance to The Island among other shopping, attractions, and restaurants. However, upon arrival there were a couple of issues. When I walked into the lobby to check in it smelled strongly of chlorine, almost to the point of being overwhelming. Luckily, our room was in tower #2 so I only had to smell that when checking in and out. When we got to our room I immediately checked for bed bugs, which I did not find. But when we went to put drinks we brought with us in the refrigerator there was a roach inside. We killed it along with 3 others we found upon arrival and never saw any more. Overall, this is a good facility. You can tell they’ve had to work hard to keep it in the shape it’s in. Since we are in a pandemic, they have changed their housekeeping policy so that during a multiple night stay they will only empty trash and exchange dirty towels. This certainly wasn’t the nicest or cleanest room we’ve stayed in while in the Pigeon Forge area, but it beat ones that had other critter infestations. Also, if you’re looking to use the vending machines, good luck! The ones that do work are empty. We stayed on the 2nd floor and my husband had to go all the way up to the 7th floor to find a working machine with a bottle of water.
Stayed 2 nights in Oct 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay had issue with toilet it was fixed right away. The water park is great would stay here again.
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was great for our kids and we will be back again! The beds were comfy also!
Stayed 4 nights in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Cute Waterpark, So so Service
Our family liked this hotel for its water park which includes 2 large water slides, a big pool, a kids zone, an indoor pool and hot tub with another connected pool. The location is good...right off of the main drag in Pigeon Forge. The rooms were a good size but dated. Each bed still has a comforter which probably doesn’t get washed after each guest stay. We liked that the hotel delivers a breakfast meal since they can longer off the continental breakfast to their guests due to Covid. This is a very nice feature since most hotels just cut their free breakfast with no replacement option. It would be nice if that breakfast changed day to day versus delivering the same breakfast of eggs, sausage and biscuit with whole apples each day. We were there for 3 nights. Our biggest complaint is the poor WiFi service in the hotel. For the most part, the WiFi did not work even though we contacted the hotel staff several times. In addition, not all the staff was friendly, especially not at the concession stand by the pool.
Stayed 3 nights in Aug 2020

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