Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
66% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Athens al

Overall view of pigeon forge

Posted Jan 19, 2016
Hair in the drain...before anyone showered. WiFi did not work and the hotel staff was rude. Even though the hotel was empty we were in the back. Overall horrible, felt unsafe, and will never stay at another days inn.
Comment from Hotel Management
Feb 7, 2016 by Front Desk Manager, Hotel Management
Hello Jodi, I sincerely apologize for the discomfort you faced on the quality of clean in the room you stayed in. Your comment about putting in the back room when our hotel did not have much guests will be verified. I regret that you felt unsafe with us, we will work harder to make your next visit a better experience. I hope to will allow us to provide your next accommodation needs. Thank you for staying at our hotel We hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2015
Pros: It was fine
My room was fine. A young man there at the desk helped very much when asked. Pigeon Forge is just a zoo.
Comment from Hotel Management
Dec 20, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for your review. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with the improvements to our amenities.
2 out of 5
by A verified traveler from Cincinnati

Ideal location to Gatlinburg and other locations.

Posted Nov 30, 2015
Pros: Location
Cons: Hotel tidiness. Hot water supply.
Location: ideal to get to gatlingburg and other sight seeing locations.
Location is ideal but rooms are not that great for the price i paid. Hot water is still a problem.
5 out of 5
Recommended
for Couples
by Melissa from Greenville, sc

Great place for the price

Posted Nov 13, 2015 on Hotels
Great place to stay. Everything was clean and comfortable!
Comment from Hotel Management
Jan 16, 2016 by Front Desk Manager, Hotel Management
Hello Melissa, We are very pleased to learned that we have succeeded in making your stay a comfortable experience.Thank you for taking the time to share with us your thoughts about your stay, I hope to have the opportunity to serve you again soon. Thank you for your business.
4 out of 5
Recommended
for Getaway With Friends
by Christopher

Good for the price.

Posted Nov 12, 2015 on Hotels
Nothing terribly fancy, but it was cheap. It was clean, there was free wi-fi, easy parking, friendly and helpful staff, and the beds were comfortable.
Comment from Hotel Management
Jan 16, 2016 by Front Desk Manager, Hotel Management
Hello Christopher, Thank you for taking the time to share with us your feedback and glad that we have met your satisfaction on pricing, comfort of the bedroom and service room our staff. We aim to provide quality and value accommodation and it warm our hearts that we have earned your approval. Thank you for your business.
5 out of 5
Recommended
for Families
by Elizabeth

Posted Nov 10, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Front Desk Manager, Hotel Management
Hello Elizabeth, Thank you for taking the time to share your rating for our hotel following your stay. We hope to have another opportunity to serve you again, looking forward to hear your thoughts. Thank you for your business.
4 out of 5
Recommended
for Couples
by Daniel from grendon

Good for short stay

Posted Nov 8, 2015 on Hotels
Good hotel for short stay. Great access to Smokey mountain park
Comment from Hotel Management
Jan 16, 2016 by Front Desk Manager, Hotel Management
Hello Daniel, Thank you for letting us know that you had a good short stay here at our hotel. It is great to hear that we have met your satisfaction, earned good rating and reference for our future guests. We would be so delighted to see you again. Thank you for your business.
2 out of 5
Recommended
for Personal Event
by Karen A

Posted Nov 6, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Front Desk Manager, Hotel Management
Hello Karen, I regret that you were not very pleased with the accommodation and services we have provided you during your stay here at our hotel Thank you for your business, we look forward to see you again. Kind regards.
3 out of 5
Recommended
for Families
by Lisa

Okay

Posted Nov 2, 2015 on Hotels
It was okay! We got there after 1am. No one was there. Had to call and let them know we was there and we had to wait for about 10 minutes to get signed in. There was stink bugs in the room and bathroom floor needed sweeped. Beds was comfortable and NO bedbugs!!!! Breakfast was a joke!!! Microwave and toaster didn't work so your option was cereal, yogurt, hard donuts or a apple!! The workers were very friendly!!!!
Comment from Hotel Management
Jan 16, 2016 by Front Desk Manager, Hotel Management
Hello Lisa, I sincerely apologize for the inconvenience during your visit and for the delays during your check in. I regret that breakfast served was not up to your liking as well as the microwave and toaster issue. I will send request to double check and make sure it is fixed for our guests’ convenience. Thank you for your business, we would be delighted to serve you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice hotel close to every attraction

Posted Nov 2, 2015
I had a wonderful experience staying here. The cleanliness was excellent, along with the location of this hotel.
Comment from Hotel Management
Nov 16, 2015 by Manager, Hotel Management
Hello Ryan, Thank you so much for your kind comments and review regarding your most recent stay with us. It is wonderful to learn that you approved on the quality of clean and in fact found it excellent. Thank you again for taking the time to share this experience here at our hotel. We hope to have the opportunity to serve you again.