10/10 Excellent
Craig
Traveled with partner
Apr 19, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great stay at Edgewater. Would definitely consider staying again.
We stayed in mid-April when crowds were fairly light so we didn’t really encounter some of the issues others have had with the hotel such as slow elevators or parking issues. Parking is a little tight as others have stated, but I was able to park my mid-size truck without any major issues on the main parking level. Maybe it’d be a bigger issue if it was packed but I still think it’d be fine. I parked next to a pillar so I knew at least one side I’d have more space.
Pros:
- Can’t beat the location. It’s a block off the main drag, but right in the middle of everything. You have relative quiet being off the main drag while still being well within walking distance of the middle of Gatlinburg.
- Views are great from the riverside rooms. Definitely recommend spending a few extra dollars for a riverside room.
- Breakfast was good. Same items each morning but it was good as far as hotel breakfast goes.
- Pool is nice along with 2 hot tubs.
Cons:
- It is an older hotel and does show its age. Although it seems that improvements are being made if staying in a hotel that isn’t shiny and new is an issue for you then maybe look elsewhere but you’ll probably spend more $$ and not have as good of a location.
- Bathrooms were small and show some age. Again, not a big deal myself but may be for someone.
- Beds were a little noisy. Nothing major and didn’t really affect my sleep.
Craig
Stayed 4 nights in Apr 2024