This hotel is away from the crowds and craziness of downtown. Staff was nice and helpful. Hot breakfast was the same all three days. My only complaints are the inconsistent wifi and the black mold in all the grout of the bathroom floor. A few repeaters and some vinegar and this place is a great hotel.
Comment from Hotel Management
Dec 4, 2015 by Fairfield, Hotel Management
Thank you for taking the time to share your recent stay with us. I'm very sorry that your stay wasn't what you or we anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining our overall appearance. Although we fell short of meeting your expectations, we hope you will consider Fairfield Inn & Suites Gatlinburg North on your next visit to Gatlinburg.