Ratings based on 517 Verified Reviews

3.6 out of 5
79% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Staffordsville, KY

Good price, excelente location

Posted Jan 17, 2017
Good location near attractions, restaurants, shops and good price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Allons,TN

great hotel great location in Beautiful Gatlinburg

Posted Dec 30, 2016
Pros: location indoor waterfall pool and hot tub
Cons: nothing
Location: perfect location walking distance to downtown Gatlinburg.
This hotel was very clean. Staff was very friendy and helpful.This hotel is beautiful has an indoor waterfall along with indoor hot tub and indoor swimming pool. And location is perfect for walking downtown Gatlinburg. And Gatlinburg is awesome also. at least a 5 star hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Whitesburg, Ky

Convenient to Gatlinburg

Posted Dec 28, 2016
Older lodge could use updating. The jets in the hot tub wasn't working. Staff said they hoped to have it fixed by next year. Very friendly staff. Clean room. Not very crowded.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice quiet hotel close to town.

Posted Dec 3, 2016
We stay here often when visiting the Gatlinburg area. After a long hard day of trail walking the hot tub is awesome.
4 out of 5
Recommended
for Everyone
by A verified traveler from RL

Posted Nov 30, 2016
Good stay. Stuffs are friendly and rooms are clean and comfortable. The only concern is a big pool in the center of hotel.During the day it could be a lot of children playing there and it became noisy until it closes at 11pm.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Nice hotel close to the strip

Posted Nov 28, 2016
Nice hotel with beautiful pool and good interiors of room
3 out of 5
by A verified traveler from US

If you feel like a mushroom and enjoy allday noise

Posted Nov 27, 2016
Our room is facing the indoor pool, which runs from 8am to 11pm full of excited kids. The sheets are damp and our hair smells like mushroom after one night sleep. Front desk was friendly and looked for chance of exchange but no luck as they are full for thanksgiving. Location is convenient. But I won't recommend it unless you feel like a mushroom and enjoy kids screaming.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice location

Posted Nov 26, 2016
Very nice location with free parking and nice pool
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 14, 2016
Nice location near everything and very clean rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Gvlle

Nice hotel close to everything

Posted Nov 9, 2016
Nice hotel, close to everything. Great breakfast, though additional charge. Reasonably priced, would stay here again.