Would never stay here again
Posted Feb 16, 2017
Let me start off by saying that I am not picky at all when it comes to hotels. This one had a lot of very good reviews so that is why I chose it. The hotel staff is not friendly, the check in was very fast though so i liked that. The indoor "heated" pool was not heated. Its very cold with a lukewarm hot tub. The water is so dirty! My fresh gel manicure turned black in the water. I was very disgusted. The hallways are dirty, the hotel is very old and outdated. Our room was dirty, the toliet was dirty, the bed looked like a 5 year old made it. My socks turned black after being on the carpet for two mins. I would never stay here again. Our room was pool side and was so loud, it stays open till 11 pm. do not be decivced by the reviews and pictures. Also, many trashy rude people stay at this hotel. There are way better hotels in gatlinburg for the same price. I regreted it as soon as i saw our room. The bed is so uncomfortable we all barely got any sleep.