Ratings based on 210 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Mobile Alabama

Posted Jun 29, 2017
Great experience. Great customer service. Will stay again.
Comment from Hotel Management
Jun 30, 2017 by GM-HIS, Hotel Management
Monique, Thanks for reviewing us and we're thrilled you had a great stay. We look forward to seeing you next time. Sincerely, GM, Hampton Inn Sevierville
5 out of 5
Recommended
for Everyone
by A verified traveler from Millington, TN

Great place to stay & be close to it all

Posted Jun 23, 2017
Pros: The beds are fabulous! The shower is wonderful. The continental breakfast was great every morning and saved us a lot of time.
Cons: Better air conditioning in the rooms. And make the fan in the bathroom operate on a separate switch. It was a bit loud.
Location: There is a Kroger across the street for groceries. Restaurants are everywhere. Minutes from Pigeon Forge and all kinds of attractions.
The hotel was easy to find. Everything was clean and in order. We had no trouble with anything during the trip. The only thing we didn't like about the hotel was that it was close to the road and there was a lot of road noise that could be heard when you are trying to sleep. The hotel parking lot is connected to a shopping center that has a stoplight to get back out onto the main road, so that was very helpful with the getting in and out through the traffic.
Comment from Hotel Management
Jun 26, 2017 by GM-HIS, Hotel Management
Dear Angie, Thanks for reviewing your stay with us at the Hampton Inn Sevierville. Glad to hear you had an overall great experience. Hope to see you again. Sincerely, GM, Hampton Inn Sevierville
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel just outside of Pigeon Forge.

Posted Jun 6, 2017
Pros: I stay here because of the price and it is very clean.
Cons: The rooms have been renovated which is great however you took the dresser out of the room so there for there is no where to put your clothes.
Location: This hotel is just a few minutes from pigeon forge and there is plenty to do there as far as shopping seeing shows and going out to eat.
We have stayed at this hotel several times and have found the place very clean and the staff very friendly.
Comment from Hotel Management
Jun 7, 2017 by GM-HIS, Hotel Management
Dear Angela, Thank you for your feedback. We're glad you enjoyed your stay and received great Hamptonality and liked our convenient location. The new room design is the Forever Young look by Hampton, we still have the closet and the dresser shelving is now incorporated in the TV cabinet. We hope you will still stay with us again. Sincerely, GM, Hampton Inn Sevierville
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Mattress was uncomfortable didn't get a good nights sleep never could get comfortable. Woke up with back hurting
Comment from Hotel Management
May 14, 2017 by GM-HIS, Hotel Management
I'm sorry to hear you had an issue with the mattress. We replace our bed sets regularly so I'm surprised you had a problem. I hope to hear back from you so we can id the room you were in and rectify the problem for future. Thanks for the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Real nice everything was clean but the beds were just hard Steph real good real nice people
Comment from Hotel Management
May 8, 2017 by GM-HIS, Hotel Management
We're pleased you had an overall satisfactory stay with us. Thank you for the valuable feedback so we can better serve you in future.
2 out of 5
by A verified traveler

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 16, 2017 by GM, Hotel Management
Thank you for your feedback. Sorry to see you didn't have a good stay. Please let us know what we could have done better.
5 out of 5
Recommended
for Everyone
by A verified traveler from In.

Close to all the action going on in town

Posted Mar 30, 2017
Pros: Clean and nice staff
Cons: My son wished there was a basketball hoop outside to shoot some hoops to unwind at the end of the day.
Location: A lot to to in Gatlinburg and pigeon forge
Great water pressure in shower, food and staff were great.
Comment from Hotel Management
Apr 4, 2017 by GM-HIS, Hotel Management
Dear Larry, We're very pleased to know you had a 5 star experience with us at the Hampton Inn Sevierville. Thank you for the feedback and I'm glad you enjoyed your stay. Hope to see you again. Sincerely, GM, Hampton Inn Sevierville
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great hotel. Staff are vet nice!

Posted Mar 29, 2017
Hotel is very clean. Rooms are comfortable and nice.
Comment from Hotel Management
Apr 4, 2017 by GM-HIS, Hotel Management
Dear Misty, Thank you for choosing to stay at the Hampton Inn Sevierville. We're so glad you had a Great experience at our clean hotel and in our comfortable newly renovated guest rooms. Hope to see you again. Sincerely, GM, Hampton Inn Sevierville
3 out of 5
by David

Nice but noisy.

Posted Mar 27, 2017 on Hotels
Cons: Highway/traffic noise if you are on the front side (odd-numbered rooms). Have to pay extra for 'secure' wifi... I have stayed a 3 different Hamptons and all were the same. No spa in pool area. Pros: Nice, clean room and ammenities. USB ports for charging devices. GREAT water pressure in shower!!! Friendly, helpful staff. Heated indoor pool.
Comment from Hotel Management
Apr 4, 2017 by GM, Hotel Management
Dear David, Thank you for reviewing your stay at the Hampton Inn Sevierville. We're glad you liked our nice, clean and efficient guest rooms, heated indoor pool and our awesome staff. Your feedback is important to us and helps us improve our service. Sincerely, GM, Hampton Inn Sevierville
5 out of 5
Recommended
for Everyone
by A verified traveler from ky

Very nice hotel, close to all the areas we wanted

Posted Mar 17, 2017
Excellent location, easy to find. Great breakfast.
Comment from Hotel Management
Mar 20, 2017 by GM-HIS, Hotel Management
Thank you so much for the feedback. Glad you had a perfect stay with us. Please visit us again.