Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2015
We had an awesome stay. It was a bit late when we arrived and the front desk agent was awesome. We also had a huge storage container we could not leave in the truck it would have been stolen. She kindly let us store it in her back office. Woke up and went to breakfast which was amazing. Would definitely recommend to others.
2 out of 5
by A verified traveler

Poorest of all HH Hotels we stayed in

Posted Jul 29, 2015
Pros: Location is nice, right off highway & next door to a ballpark, the Smokies
Cons: Overall facilities & a change of personnel
Was really not happy with this hotel, as the poorest we have seen yet as hh members & I do not write many reviews. Could care less attitude by lady at check in, had to go through a few hoops to get 10.00 back. Hotel facilities are "ok" for a Hampton. No towels at pool, sadly the nicest lady at the desk showed up the day we were leaving. Just not very traveler friendly....
5 out of 5
Recommended
for Everyone
by A verified traveler

Knoxville

Posted Jul 7, 2015
Great hotel and staff. Excellent breakfast. We had a great time visiting all the sites.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Unexpected Surprise

Posted Jul 7, 2015
I truly did not know what to expect. To my surprise the hotel location was perfect for me nestled right beside Interstate 40, a baseball stadium, and just outside of the heavy traffic of the over crowded Pigeon Forge, TN
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, IL

Nice hotel close to baseball park

Posted Jun 25, 2015
This was a very nice and clean hotel. We stayed one night on our drive back to Chicago and it was an extremely comfortable stay. The beds were awesome and the shower was fantastic. Kids enjoyed it as well.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 27, 2015 on Hotels
5 out of 5
Recommended
for Couples
by brenda from Louisville

Happy camper

Posted May 12, 2015 on Hotels
Excellent stay.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 10, 2015 on Hotels
5 out of 5
Recommended
for Families
by Conrad from NC

CTS

Posted May 5, 2015 on Hotels
Attended Cruisin The Smokies event.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Easy access, Hampton always reliable for quality

Posted Mar 6, 2015
Pros: Staff and breakfast
Location: Centrally located to Pigeon Forge - nice location
The hotel was very comfortable, rates reasonable. We would definitely recommend this to friends.