Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews of Hampton Inn & Suites Sevierville @ Stadium Drive

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 529 reviews" "
Rating 8 - Good. 122 out of 529 reviews" "
Rating 6 - Okay. 31 out of 529 reviews" "
Rating 4 - Poor. 8 out of 529 reviews" "
Rating 2 - Terrible. 4 out of 529 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stacy

Traveled with family
Liked: Cleanliness
This is a decent place to spend the night. Be warned that it is right next to the baseball stadium and while you can see the game you will also hear it and have the lights coming through the windows.
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Everything you would expect from a Hampton Inn!
Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 hours and left because of cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Li, West Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling through and stayed overnight. Easy check in. Room was clean. Bed was comfortable
Stayed 1 night in Jan 2024

8/10 Good

Clara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was very kind and provided excellent customer service. Thank you Jessica and Ashley!
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very friendly. Hotel was clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were exceptional.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Stacy

Stayed 1 night in Jan 2024

10/10 Excellent

Lakesha

Stayed 1 night in Dec 2023

10/10 Excellent

Elyse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Timothy

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Staff & service
Hotel was fine overall. Breakfast and location was good. Room had ladybugs daily. Most frustrating, hotel charged the wrong card after confirming they had the correct one twice. Still trying to get that worked out.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2023

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk were exceptional l. Everyone in the facility appeared to be very conscientious and hard working.
Stayed 5 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of barking dogs all day and night
Lots of barking dogs. The hotel won't do anything about it. Remodel is going on in certain rooms. They are started at 6pm and still going at 10pm. Dont care if you are in the next room or floor. No handicap spots behind hotel. Walls are very thin. The lady at the front desk in the morning was really rude. The employees like to smoke right next to entrance in back. Cigarette butts everywhere. Stinks like smoke.
Stayed 5 nights in Oct 2023

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The man ago went over and above to help us figure a place to park with the long trailer we are pulling. Everything was great and the breakfast was extra good. That’s actually why my husband chose this hotel because in the reverse trip he had liked the breakfast etc
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Disliked: Amenities
The breakfast was average at best.
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleav, quite, and accessable.
Stayed 1 night in Sep 2023

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness
Phyllis was horrible at check in. She was snapping at everyone waiting to check in. She stated that they were short staffed in housekeeping with only 4 cleaners. She stated they were busy because of the rod run and the baseball game. My husband said it sounds like the manager didn’t make the schedule accordingly. She just snapped it’s because no one wants to work. She checked us in and said our room was ready. We went up and there was no sheets on the bed all the bedding and towels were in a pile on the floor. We went back downstairs with all our bags and she told us it would be 30 mins. We went shopping at Bass Pro. We came back an hour and half later, went to the room it was still not ready. Thankfully Phyllis had gone home. Kennedy was there. Let me tell you this young lady changed things around for you all. My husband and I had already decided we would try one of the other hotels nearby next time. She moved us to another room that was ready. She apologized for Phyllis, let us know she would be there until midnight if we needed anything at all she would be happy to help. She was friendly and polite. A definite asset to your establishment. Phyllis? I’m not sure if she was overwhelmed or just bitter a woman. Maybe change her to overnights when she doesn’t have to have much contact with customers.
Stayed 1 night in Sep 2023

8/10 Good

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was we couldn’t go to our room when we arrived at check-in. They were short staffed on the housekeeping crew. I was told 4 ladies to clean 120 rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Stayed 1 night in Sep 2023

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean hotel with friendly staff. Good breakfast too
Stayed 1 night in Sep 2023

10/10 Excellent

Kayce

Liked: Cleanliness, staff & service, amenities
Incredible group of people! Kennedy at the front desk was especially helpful and kind
Stayed 1 night in Sep 2023

10/10 Excellent

Yasuhiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable for a trip to Pigeon Forge.
Stayed 1 night in Sep 2023

8/10 Good

Vickey

Stayed 1 night in Sep 2023

10/10 Excellent

David Raye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a Smokies game
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of longer trip. Hotel was spacious and close to highway. Breakfast was delicious.
Stayed 1 night in Aug 2023

10/10 Excellent

Annette M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extreemly friendly Kennedy was amazing only critique is the property hs outdated furnature
Stayed 1 night in Aug 2023

8/10 Good

Nicholas

Stayed 1 night in Aug 2023

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennessee Love.
Kennedy at the front desk was very friendly and helpful as well as attentive to all my needs. Place was clean and well maintained. I would definitely recommend staying there.
Stayed 1 night in Jul 2023

10/10 Excellent

Charlotte

Stayed 1 night in Jun 2023

10/10 Excellent

Terri

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and very helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

james

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Scott

Stayed 1 night in Apr 2023

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located to the expressway but not too close. Will definitely come back here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Facility was clean & staff very friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

Derek

Stayed 1 night in Mar 2023

10/10 Excellent

Terrance

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Highly recommend
Stayed 1 night in Mar 2023

6/10 Okay

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. We only stayed one night but the bed was quite uncomfortable. For that reason alone we will stay somewhere else when passing through again.
Stayed 1 night in Mar 2023

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Robert, Grand Bend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stop along our travel route. Easy access and quiet location. Enjoyed the Chop House for dinner around the corner.
Stayed 1 night in Feb 2023

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Feb 2023

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023