Nice Hotel in Downtown Gatlinburg
Posted Oct 17, 2013
After reading many positive reviews about this hotel, and a handful of very poor reviews, I really wasn't sure exactly what to expect. But my husband and I were very happy with the hotel staff and the accommodations.
The morning after we arrived in Gatlinburg, our car broke down. On a Saturday afternoon on a holiday weekend, we were not having any luck finding an auto shop who could handle the repairs for us.
We stopped by the front desk kind of as a last resort, and Eric gave us the name of a local mechanic and a towing company. In no time we had all arrangements in place for the tow, a rental car and the repair work.
It all worked out very nicely and we hardly missed a beat.
Everyone from the front desk staff, the woman who cleaned our room, and the restaurant staff were very friendly and helpful.