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I did not have a single issue with this hotel. The Cafe on the premises had a wonder breakfast, the pool was just the right temperature and the location is convenient to Gatlinburg shopping, eats and trails! I'll be staying here again!
Very friendly staff. Hotel room could use updating with lamps and covers. Blinds were broken on the balcony door but worth the money for the room.
Very good hotel in comparison to price. Staff were very friendly and kind. Breakfast was always on time and every time we asked for more food, the hotel provide more
Overall, for a last minute it was very great price and quality was very good. The housekeeping was very friendly and the room was very clean.
We arrived late on Friday night . The front desk clerk was friendly and helpful. He provided a coupon for a bar be que restaurant just a short walk from the hotel. Our room had been remodeled and was very nice. We had a comfortable king size bed,a beautiful fireplace,the bathroom was smartly done ...
My wife had a hard time sleeping cuz the beds were too hard
This hotel was the last option we have because all cabins around Pigeon and Gatlinburg were sold out. The hotel ressolve but was little far away. Not what I was expecting but very clean rooms. Front desk very helpful.
Ignored for several minutes by the lady at the counter when we first arrived and then she acted like we were a nuisance for bothering her. My card was overcharged by $114 and the she was extremely rude and defensive about it. Unwilling to help. Talked with someone else the next day and the problem ...
We came to Sevierville for a dance competition. Have stayed in many choice hotels, so chose this one. Very Friendly staff at Check in, Rooms where very nice and modern, updated, great view. Everyone I encountered at the Hotel exuded Southern Hospitality. Great Price, Comfy Beds, Great Breakfast, ...
Room was nice and clean. We were pleased, especially for the price. The balcony was a pleasant surprise. Bathroom was a little small and being close to the road it was a little noisy but overall very good. We will stay there again.
The Hotel was close enough to Pigeon Forge to get there quickly, but far enough away to enjoy peace and quiet at bedtime. I really enjoyed my stay and can't wait to return.
Just an overnight stay, room was very clean, staff was friendly. Breakfast options were a wide variety & delicious! Pool & sauna were wonderful! Only complaint was that the hot tub was not HOT haha! That was a bit of a shock to us!
I liked that it was close to the highway and easy access to get in and out. Cleaned rooms. Great breakfast.
Hotel staff super friendly and helpful. We couldn't get our TV to work and they sent someone up to help very fast. Only a loose cord. Breakfast was very good, a great assortment. Loved the hot coffee that was ready and available all day. Kids loved the indoor pool.
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