Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Richmond KY

Nice hotel close to Dollywood, shopping

Posted Nov 28, 2016
Pros: Everything
Location: Dollywood. Very short drive to Pigeon Forge and Gatlinburg.
Very nice hotel. Clean, friendly staff, nice breakfast. It's close to I-40, close to Dollywood, shopping, restaurants, rIght next door to Bass Pro Shops Outdoor World. Will definitely stay there again.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
Thank you for choosing our hotel for your recent visit to the area. We are glad that you found our award winning hotel to fit your expectations. We look forward to seeing you again in the future.
5 out of 5
by A verified traveler from US

Posted Nov 10, 2016
Comfortable, clean room with very friendly staff and great breakfast
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
Thank you for staying at our award winning hotel. We are glad to know that our staff's hard work is not going unnoticed. We hope to see you again in your future travels.
4 out of 5
by A verified traveler from Clt NC

Nice,

Posted Nov 7, 2016
Only pizza hut delivers which was not the best. Was clean, quiet and worked for our needs. Breakfast was decent too
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
AJ, I apologize that you were misled in Pizza Hut being the only delivery. There are a couple of other pizza places that deliver to us. We also have the Chop House very close by that you can order and then walk or drive over to pick up. We are glad to know that our hotel worked for your needs during your stay in our area.
5 out of 5
by A verified traveler from US

Posted Oct 23, 2016
Pros: Room was very comfortable and clean. I liked the stay. Will definitely recommend.
Cons: Stayed for a day. Nothing to mention that I didn't like
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
We are pleased to know that you found our award winning hotel to be comfortable to stay in. Thank you for your recommendation to others. We love making our guests feel at home when they are here. We look forward to being of service to you again soon.
5 out of 5
by A verified traveler from US

Posted Oct 12, 2016
Pros: The cleanliness
Cons: The breakfast
Location: Hacking
Very clean rooms and good customer service we enjoyed it
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
Thomas, Thank you for your review of our hotel. Our staff works very hard to ensure our guests have a comfortable stay.
5 out of 5
by A verified traveler

Very clean and Nice place to stay.

Posted Oct 10, 2016
Location: Great location! Next door to the Bass Pro shop.
This hotel is new and is very clean and nice. We enjoyed our stay. The staff was very courteous!
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
Thank you for your wonderful comments about our hotel. We are pleased to know that you felt welcome here during your stay. We hope to see you again in the future.
5 out of 5
by A verified traveler from Melbourne, Australia

Close to bass pro

Posted Sep 27, 2016
If you want out the hussle of Sevierville but be close by and want to visit bass pro then this is the hotel for you. The staff were very friendly and there is currently a special late check-out of midday.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
Thank you for staying with us during your recent visit to our area. It is nice to be out of the hustle & bustle of Sevierville/Pigeon Forge, if that is what you prefer, but yet still close enough to be able to drive in and enjoy the activities there. The late checkout on Saturday & Sunday will only be here for a short time as this ends on Dec. 18. We look forward to seeing you again in the future.
5 out of 5
by A verified traveler

Great place very nice staff

Posted Sep 7, 2016
This hotel was great we booked it on the fly and decided to head down to gatlinburg and we had some issues on the way down and they worked with us on check in times as well as extended check out times very great places.
Comment from Hotel Management
Sep 26, 2016 by Management, Hotel Management
Thank you for choosing to stay with us during your recent visit to our area. We are pleased to know that our staff was able to help you out through your issues during your travels. Our staff works hard to ensure that all of our guests have a great stay. Thank you for the nice compliments. Safe travels!
4 out of 5
by eric from Chicago

Oasis

Posted Aug 29, 2016 on Hotels
Traveling to Myrtle Beach a great stay over
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for staying with us during your travels to Myrtle Beach. We are pleased to know that you had a pleasant stay with us. We look forward to seeing you again in the future.
3 out of 5
by A verified traveler

Posted Aug 27, 2016 on Hotels
The WiFi was horrible, couldn't connect at all. Other than that, room was fine.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
We would like to apologize for your issue with the internet connection. We hope that you called the help number listed on the card in the room to be able to help you get connected or contacted the front desk so they could help you. We are glad you enjoyed your stay other than that one issue. We hope to see you again in the future.