Ratings based on 370 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from L Irvington, nj

Very clean property. Pleasant staff.

Posted Apr 26, 2017
Staff greeted our large group very nicely. Showed patience and were very friendly. The rooms are spacious and clean. Breakfast staff was friendly and provided turkey products upon request.
4 out of 5
Recommended
for Everyone
by A verified traveler from nny

Posted Mar 4, 2017
Nice location,Beautiful Bass Pro right next door, good food choices nearby.
Comment from Hotel Management
Mar 9, 2017 by Angela, Hotel Management
Thank you so much fir staying with us. We greatly appreciate your feedback.
5 out of 5
by A verified traveler

Homeward bound

Posted Jan 26, 2017 on Hotels
Excellent hotel. Rooms clean and quiet. Friendly staff. Easy access to interstate. Eating establishments nearby
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you so much for the kind words. We are so glad that you chose to stay here with us.
5 out of 5
by David

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
Thank you for your 5 star rating.
5 out of 5
by A verified traveler

Dc trip

Posted Jan 19, 2017 on Hotels
Very excellent place to stay. Clean quiet rooms with easy access to interstate. Will stay here again
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you so much for staying here with us.
5 out of 5
by A verified traveler

Great hotel!

Posted Dec 1, 2016 on Hotels
Convenient location and great breakfast! Will definitely stay again!
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Thank you for staying with us during your recent travels to our area. We are pleased that you enjoyed the location of our hotel and also the breakfast. We look forward to seeing you again in the future.
5 out of 5
by A verified traveler

Evacuated from Cabin in Pigeon Forge for fires.

Posted Nov 30, 2016 on Hotels
We were on a family Christmas vacation in a cabin... fires cut it short.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
We are so thankful that you & your family were able to escape the fires safely. We hate that you weren't able to enjoy our beautiful area as planned. We do hope that if you are ever in our area again you will come and visit us. Have a wonderful Christmas!
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond KY

Nice hotel close to Dollywood, shopping

Posted Nov 28, 2016
Pros: Everything
Location: Dollywood. Very short drive to Pigeon Forge and Gatlinburg.
Very nice hotel. Clean, friendly staff, nice breakfast. It's close to I-40, close to Dollywood, shopping, restaurants, rIght next door to Bass Pro Shops Outdoor World. Will definitely stay there again.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management, Hotel Management
Thank you for choosing our hotel for your recent visit to the area. We are glad that you found our award winning hotel to fit your expectations. We look forward to seeing you again in the future.
4 out of 5
by A verified traveler

What I needed

Posted Nov 16, 2016 on Hotels
Everything was good. The only complaint was that there was only one elevator.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay. Unfortunately, the hotel was only built with one elevator. During the busy times, it can be a little frustrating waiting on the elevator. We do hope that this doesn't keep you from visiting us again the next time you are in our neighborhood.
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for your 5 star rating of our award winning hotel.