Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2015
The hotel was quiet, unpretentious and affordable
2 out of 5
by A verified traveler from Johnson City, TN

Disturbing

Posted Jul 27, 2015
Teenagers we're running through the halls all night. Same group skateboarding in the parking lot...in traffic...started to back in to park, and almost hit one! This was all around 10pm. Very unruly, very disturbing, very loud. Rooms are not modern. For the price I paid, not a good deal at all. Location is not as advertised. Considerably off the road and quite a distance from most attractions. Not pleasedoing at all with this room. Never again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, MI

clean room, good location

Posted Jul 23, 2015
Pros: location. staff. room cleanliness.
Cons: ice machine was down on our floor, and beverage/snack machine was mostly empty.
Location: located at the edge of town, almost directly across from the Titanic exhibit. very close to places like Hard Rock Café and other restaurants.
we had stayed at this hotel last year and stayed here again because of the staff and the cleanliness of the room.
3 out of 5
by A verified traveler from Pittsburgh, PA

Not as expected

Posted Jul 13, 2015
Pros: Desk clerk was very friendly and accommodating.
Cons: Hotel needs to be upgraded.
Location: Pigeon Forge was a hopping place. O'Charley's right below the hotel was excellent.
The hotel was very old and out of date. First room we were put in the A/C unit smelled terrible. Asked to have our room changed. Clerk was able to put us in a different room that did not smell. If he was not able to do that, we would have left. The smell was that bad.
4 out of 5
by A verified traveler from TN

Posted Jun 3, 2015
Pros: The staff were really friendly! The view was amazing! There is a great porch to seat at enjoy the whole view.
Cons: A little bit of update could help out.
Location: The hotel was just before all the major attactions. It was off the main road.
We had a great visit. Everything was great and easy to check in and out. The view was perfect.
5 out of 5
Recommended
for Couples
by Danielle from Pikeville, KY

Good stay every time

Posted Jun 3, 2015 on Hotels
Have stayed here 3 times in the last year, enjoy this hotel. Billy at the front desk is awesome to work with and very informative about what to do around the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jun 1, 2015
Nice staff nice rooms would recommed it to someone one else
1 out of 5
Recommended
for Couples
by A verified traveler

Sad

Posted May 30, 2015 on Hotels
I got the room requested but housekeeping was poor. They forgot the whole floor. Told the desk clerk. Girl came to room at 9:30 pm to try to clean but I already got towels and such.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
My stay at this hotel was awesome. With the right price came plenty of room and a good time!
2 out of 5
by A verified traveler from atlanta, ga

Not a good deal

Posted May 26, 2015
The facilities at this hotel is not worth the price. If you're staying in this area pay a little more and get better accommodation.