Property amenity

Reviews of La Quinta Inn by Wyndham Pigeon Forge-Dollywood

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay very convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sherri on Apr 22, 2024
Hi Jenny. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay, and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

10/10 Excellent

Joshua, Lake City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and hreat complimentary breakfast.
Stayed 3 nights in Mar 2024
Response from Sherri on Apr 11, 2024
Hi Joshua. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed the hot breakfast and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a terrific day!

10/10 Excellent

TRACY, Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was freshly updated
Stayed 2 nights in Apr 2024
Response from Sherri on Apr 11, 2024
Hi Tracy. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay in our freshly updated rooms and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

8/10 Good

Brittnay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, property was very clean and updated, beds were very comfortable although I was kind of disappointed with the location, only view was of the Wendy’s drive through that sat in front of the hotel. One of the reasons that sold us on this hotel was the cute sitting area outside with a fireplace but it was closed and looked as though it was attached to the hotel next door?? The walls of the rooms are paper thin, we could here absolutely everything (people’s conversations, turning on and off the shower/sink, opening and closing their microwave to their phones ringing) from the rooms above and on both sides of our room this was very very annoying!!
Response from Sherri on Apr 8, 2024
Hi Brittnay. Thank you kindly for taking the time to submit your review. We're pleased to hear that you found your accommodations to be clean and comfortable and the staff friendly and helpful. We truly appreciate your business and value your feedback and I'd like to sincerely apologize for any aspects of your time with us that did not meet your expectations. We hope to see you again soon. Have a great day and travel safe!

8/10 Good

Jane

Traveled with partner
accommodating even when you check in late.
Stayed 5 nights in Mar 2024
Response from Sherri on Apr 6, 2024
Hi Jane. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found our 24/7 front desk staff to be friendly and accommodating in regard to your late check-in. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

6/10 Okay

David, Lima

Traveled with partner
Liked: Staff & service
The room we were given had a very harsh smell and the noise level was high. The ice mach was right next to the room and made loud noises all night and the second floor rooms when they flushed or showered was almost like they were in our room. Unfortunately can Not recommended
Stayed 1 night in Mar 2024
Response from Sherri on Apr 6, 2024
Hi David. Thank you kindly for taking the time to submit your review. I sincerely apologize for the issues you experienced during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations in this regard. We truly appreciate your business and value your feedback as it will be used to make improvements in an effort to provide a more enjoyable experience for our guests in the future. Travel safe and have a great day.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that appeared to have been updated recently. Very clean and Quiet. Was in the middle of all the happenings. Would stay there again.
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 29, 2024
Hi Christopher. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and found our updated rooms to be clean and comfortable and our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

10/10 Excellent

Linda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the room accommodations for our family group of 6.
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 29, 2024
Hi Linda. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you and your family enjoyed your stay with us and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 28, 2024
Hi Jarrett. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

8/10 Good

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property located near all of the stores and Dollywood. The streets were a little annoying to drive around to get to locations.
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 23, 2024
Hi Rebekah. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 Excellent

Vernai

Stayed 2 nights in Mar 2024
Response from Sherri on Apr 11, 2024
Hi Vernai. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 Excellent

Yilmarie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 21, 2024
Hi Yilmarie. Thank you for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and found our location convenient to many local restaurants and attractions. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

4/10 Poor

Sam

Traveled with family
Check in staff was disrespectful and rude when asked questions about the property. Cleaning and breakfast staff was very friendly.
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 17, 2024
Hi Sam. We appreciate you taking the time to provide feedback about your recent experience with us. I would like to personally apologize for the disappointing customer service you encountered during your stay.Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations in this regard. Please rest assured that your comments have been shared with our team, and we will be addressing any areas that require improvement in our customer service.We genuinely value your feedback and hope you will give us another opportunity to provide you with the exceptional service that our guests deserve. If you plan to return to our area, please don't hesitate to reach out to us directly, and we will ensure that your next stay is a much more pleasant one.We hope to have the chance to welcome you back and demonstrate our commitment to guest satisfaction on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 Excellent

Ismael

Stayed 3 nights in Mar 2024
Response from Sherri on Apr 6, 2024
Hi Ismael. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 15, 2024
Hi Bernadette. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you had a relaxing stay with us and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sherri on Mar 14, 2024
Hi Mary Jo. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay with us, and we're thrilled that you have honored us with a 5/5 rating! We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

10/10 Excellent

Barnnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and economical.
Stayed 1 night in Mar 2024
Response from Sherri on Mar 10, 2024
Hi Barnnie. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable at the right price. We hope to see you again on your next visit to the Smokies. Travel safe and have wonderful day!

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
After years of loyalty to another chain, and seeing decline in that facility, we chose this LaQuinta based on reviews! The front desk staff were so consistently welcoming each time we walked through that lobby! Housekeeping does a terrific job! Beds made every day, immaculate bathrooms, clean surfaces and floors! There is absolutely no musty unpleasant smells here! Clean and fresh! And a HOT breakfast every morning! Biscuits and gravy - not watery thin gravy!! Scrambled eggs every day, one day egg and cheese omelets in addition to the scrambled! Fried potatoes! Sausage Pattie’s or links, sliced smoked sausage were meat rotations. Make your own waffles! Assorted cereals! Breads, bagels and English muffins to toast! A few pastries. Muffins. Fresh bananas, apples, mandarins! Juices, coffee! The kitchen staff do an excellent job with keeping fresh hot food replenished. AND, keeping the food area immaculate! Kudos to all the staff!! Keep doing what you’re doing!! And we will be coming back! I’m on a cancer journey and we took this rare chance of a few free days to escape to one of our favorite getaways! The mountains! And my husband made a date with me for one year from now to repeat this! Thank you all for making my respite trip so pleasant!
Stayed 4 nights in Mar 2024
Response from Sherri on Mar 8, 2024
Hi John. Thank you kindly for taking the time to write such a great review! We're pleased to hear that you enjoyed the hot breakfast and found your accommodations to be clean and comfortable. I am also particularly happy that you found our staff to be friendly and welcoming. We are so fortunate to have a team that goes above and beyond when it comes to cleanliness and customer service and I will be sure to pass your comments onto our team, who I am certain will be encouraged by your kind words. We wish you the very best on your health journey, and we look forward to seeing you again next year. Have a wonderful day and travel safe!

8/10 Good

Carlos Mariano Alvarado

Liked: Cleanliness, staff & service
Fine
Stayed 2 nights in Feb 2024
Response from Sherri on Feb 29, 2024
Hi Carlos. Thank you for taking the time to submit your review. We're pleased to hear that you enjoyed your stay with us and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a fantastic day!

10/10 Excellent

SUSAN

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sherri on Feb 29, 2024
Hi Susan. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

2/10 Terrible

Alicia, Houston

Traveled with family
Never will come to La q again
Stayed 1 night in Feb 2024
Response from Sherri on Feb 25, 2024
Hi Alicia. We appreciate you taking the time to submit your review. We're saddened to hear that you did not enjoy your stay with us and we sincerely apologize that your experience did not meet your expectations, but we truly appreciate your business and value your feedback. We hope you travel safe and have a good day.

2/10 Terrible

Klieverth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Queda al lado de una funeraria, el edificio es viejo si estás en el tercer piso y alguien abre la llave de agua del primer piso se escucha. Es pet’s friendly a mi me gustan los animales pero en una habitación habían hasta 4 perros. Me parece mucho. Creo había más perros que personas en total. El precio es económico. Lo tomé porque no tenía opción pero hay muchos del mismo precio y mejores solo debe tomarlo con tiempo. El baño cuando llegue está a sucio me tocó limpiarlo a mi el recepcionista que me recibió me dijo que esperara a mañana. El prente que luego de manejar 12 horas le diga a mi hijo y mi esposa de vacaciones que no usen el baño 😅 muy es..pi.. de su parte. La manager y la recepcionista de la mañana fueron más atentas y se disculparon y me ofrecieron cobrarme una sola noche y que podía buscar otro hotel pero no había disponibilidad en los mejores así que me quedé a segunda todos los días huevo con salchicha y pan es lo único que ponen y lo hacen poco a poco que las personas debemos esperar. Es humillante, no creo que este hotel debería seguir abierto la comisión debe investigarlo. Tengo fotos y videos muchos muchos y gente quejándose pero que no hacen nada. Yo si haré!!!!
Stayed 3 nights in Feb 2024
Response from Sherri on Feb 23, 2024
Hi Klieverth. Thank you for taking the time to provide feedback on your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations in this regard. Please rest assured that your comments have been shared with our team, and we will be addressing any areas that require improvement. We value your feedback, and we will use it to make improvements to provide a more enjoyable experience for our guests in the future. We wish you all the best and hope you have a good day.

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms and staff was great. I had a great stay
Stayed 2 nights in Feb 2024
Response from Sherri on Feb 22, 2024
Hi Brian. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and the staff friendly and helpful. We look forward to seeing you again and hope you have a wonderful day!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a great time. Was clean! Quiet and staff was very friendly. Unlike the last hotel we got! We would love to come back!
Stayed 1 night in Feb 2024
Response from Sherri on Feb 22, 2024
Hi Jason. Thank you for taking the time to submit your review. We're pleased to hear that you and your wife enjoyed your stay and found your accommodations to be clean and comfortable and the staff friendly and helpful. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a fantastic day!

10/10 Excellent

Milia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Jan 2024
Response from Sherri on Feb 22, 2024
Hi Milia. Thank you for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found the staff to be friendly and helpful, and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesomd
Stayed 1 night in Feb 2024
Response from Sherri on Feb 18, 2024
Hi Michael. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 Excellent

Sawyer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sherri on Feb 13, 2024
Hi Sawyer. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Have a great day and travel safe!

8/10 Good

Glorymar Hernadez

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Sherri on Feb 8, 2024
Hi Glorymar. Thank kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay with us, and we hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and very clean
Stayed 2 nights in Feb 2024
Response from Sherri on Feb 5, 2024
Hi Rochelle. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 Excellent

jontana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 3 nights in Feb 2024
Response from Sherri on Feb 5, 2024
Hi Jontana. Thank you for taking the time to submit your review. We're pleased to hear that you enjoyed your stay with us and thrilled that you've honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

8/10 Good

Raegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sherri on Jan 31, 2024
Hi Raegan. Thank you for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay, and we hope to see you again on your next visit to the Smokies. Travel safe and have a great day!

10/10 Excellent

Jerry, West Harrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2024
Response from Sherri on Jan 26, 2024
Hi Jerry. Thank you kindly for taking the time to submit a great review! We're pleased to hear that you enjoyed your stay, and we're thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel overall.
The hotel is very nice. We were pleased overall and would likely stay again. The only complaints were that we didn't have a reservation so, on the way into Pigeon Forge I started looking at prices online and saw that this hotel was reasonable. We went in and they quoted way more than what was online and refused to match the price so, while standing there at the counter, I made my reservation online and got the better price. I don't understand why he wouldn't just make the adjustment there instead of making me go through the trouble. The other thing was that at 2:30 in the morning, the fire alarm went off and it took close to an hour to get it under control. There was no fire and we were not ever told what happened or apologized to or anything. The hotel is nice and breakfast was decent but the staff needs to be adjusted.
Stayed 2 nights in Jan 2024
Response from Sherri on Jan 22, 2024
Hi there. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed the hot breakfast and found your accommodations to be clean and comfortable, and we appreciate your kind words. I would like to address a couple of issues noted in your review. I sincerely apologize for the discrepancy in price between what you found online and what was quoted here at the property. Sometimes you will find a "mobile or on-line only" promo that we just cannot match in-house. We apologize for the hassle and rest assured will be looking to find a solution to make it easier for our loyal guests to book at those rates in the future. I would also like to sincerely apologize for the issue with our fire alarm. As it turned out to be a problem caused by the intensely cold temperatures, even our local fire department was slow to diagnose and correct the issue. We truly appreciate your business and value your feedback, and we thank you for the time you took to share your concerns. We hope to see you again on your next visit to our area. Travel safe and have a great day!

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Sherri on Jan 17, 2024
Hi Timothy. Thank you for taking the time to provide your feedback. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

10/10 Excellent

Adan

Stayed 1 night in Jan 2024
Response from Sherri on Jan 17, 2024
Hi Adan. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay with us and thrilled that you have honored us with a 10/10 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sherri on Jan 10, 2024
Hi Corey. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and thrilled that you have honored us with a 5/5-star rating. We hope to see you again on your next visit to the Smokies. Have a great day and travel safe!

2/10 Terrible

ANGIE

Stayed 2 nights in Jan 2024
Response from Sherri on Jan 27, 2024
Hi Angie. Thank you for taking the time to submit your review. We sincerely apologize that your experience did not meet your expectations, but we genuinely appreciate your business and value your feedback. We hope you have a great day, and we wish you all the best.

10/10 Excellent

Jerail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Everything was amazing!!
Stayed 3 nights in Jan 2024
Response from Sherri on Jan 10, 2024
Hi Jerail. Thank you for taking the time to submit such a great review! We're pleased to hear that you had an amazing stay and found your accommodations to be clean and comfortable. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 Excellent

Robert

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery no e
Stayed 3 nights in Jan 2024
Response from Sherri on Jan 10, 2024
Hi Robert. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and thrilled that you have honored us with a 5/5-star rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and convenient, only issue and I did not report it was our bathroom door was hard to open and close.
Stayed 2 nights in Jan 2024
Response from Sherri on Jan 10, 2024
Hi Jill. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay. Should you return, we encourage you to reach out to our front desk 24/7 as we have an experienced maintenance team available 7 days a week to promptly address any issues with your guestroom. We hope to see you again on your next visit to Pigeon Forge. Have a great day and travel safe!

10/10 Excellent

Noemi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sherri on Jan 10, 2024
Hi Noemi. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and thrilled that you have honored us with a 5/5-star rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Friendly helpful staff. Very clean and comfortable room would stay again
Stayed 1 night in Jan 2024
Response from Sherri on Jan 10, 2024
Hi Kathy. Thank you kindly for taking the time to submit a great review! We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and the staff friendly and helpful. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a short trip. Property was clean and staff was very polite.
Stayed 3 nights in Dec 2023
Response from Sherri on Jan 10, 2024
Hi Mary. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and found our staff to be friendly and helpful. We hope to see you again soon. Have a great day and travel safe!

10/10 Excellent

Yamileth, Smyrna

Stayed 2 nights in Dec 2023
Response from Sherri on Jan 22, 2024
Hi Yamileth. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay and thrilled that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a great day!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weekend Family Trip
My husband, daughter, and I spent 2 nights at the Pigeon Forge La Quinta for a weekend at Dollywood. Overall it an okay experience. Location was convenient and close to Dollywood. The room was very clean, though the bed and pillows were uncomfortable to us. The breakfast was typical and the area was well maintained. Parking was adequate. The biggest problem was that the walls are paper thin. Being a pet friendly hotel there was many lonely dogs who barked and howled frequently. We could also hear our neighbors coming and going at all hours. However, we travel frequently so we always have ear plugs in our toiletry bag. Overall, it was a good choice and we would stay here again.
Stayed 2 nights in Dec 2023
Response from Sherri on Jan 5, 2024
Hi there. Thank you kindly for taking the time to provide your feedback. We're pleased to hear that you enjoyed your stay with us and found your accommodations to be clean and comfortable and our location convenient to many local restaurants and attractions. We do apologize for any disturbance caused by pets and other guests during your stay. Should you return, we encourage you to reach out to our front desk 24/7 as we will do our best to promptly address the situation. We hope to see you again on your next visit to the Smokies. Travel safe and have a wonderful day!

10/10 Excellent

Anthony, Smyrna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Sherri on Jan 31, 2024
Hi Anthony. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and we're thrilled that you have honored us with a 5/5-star review. We hope to see you again on your next visit to Pigeon Forge. Travel safe and have a wonderful day!

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sherri on Jan 5, 2024
Hi Shannon. Thank you for taking the time to submit your review. We're pleased to hear that you enjoyed your stay with us, and we look forward to seeing you again on your next visit to Pigeon Forge. Have a wonderful day and travel safe!

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sherri on Jan 1, 2024
Hi Allen. Thank you kindly for taking the time to submit your review. We're pleased to hear that you enjoyed your stay and absolutely delighted that you have honored us with a 5/5 rating. We hope to see you again on your next visit to Pigeon Forge. Have a very Happy New Year and safe travels!

10/10 Excellent

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Hotel is in a convenient location and the staff was very friendly.
Stayed 2 nights in Dec 2023
Response from Sherri on Jan 1, 2024
Hi Tara. Thank you kindly for taking the time to submit a great review! We're pleased to hear that you enjoyed your stay and found your accommodations to be clean and comfortable and the location convenient to many local restaurants and attractions. We hope to see you again on your next visit to Pigeon Forge. Have a wonderful day and a very Happy New Year!