Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2015
Clean room, comfy bed! Would stay again. Breakfast was ok but was out if the gravy and sausage at 9.
Comment from EPC
Aug 18, 2015 by Jan, EPC
Dear Guest; Thank you for staying with us and sharing your experience with other travelers. We are happy that you enjoyed our clean rooms and comfortable beds. I will most certainly address our breakfast staff about gravy and sausages as this is not the norm. We hope to see you again soon. Have a great day!
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Nice location for price...

Posted Jul 15, 2015
Pros: Breakfast
I was pleased with the service even though I thought the hotel room was just average. The bathroom was clean but the shower head wasn't tidy. The bathroom sink counter appeared to have some type of residue in the cracks and the bathroom vanity had several scratches all over it.The beds were clean and comfy. We only stayed 1 night. I could not have stayed a week. Like I said the price and location was perfect but the room was plain ole average. The biggest plus was the breakfast. It was hot and they served homemade biscuits made from scratch with a nice variety of other choices.
Comment from Hotel Management
Aug 18, 2015 by Jan, Hotel Management
Dear Tiffany, Thank you for staying with us and for sharing your experience with others. While I am thrilled to hear that you enjoyed the location, clean and comfortable beds as well as location I am sadden to hear that we have failed in the housekeeping department. I can assure you that this is not the norm at our hotel and proper steps will be taken immediately. Hope to see you again soon. Have a great day !
4 out of 5
Recommended
for Everyone
by A verified traveler from INDIANA

Quiet hotel

Posted Jul 6, 2015
This hotel was great for our family. Off the road enough so it's quiet but still right in the heart of pigeon forge! Clean rooms, friendly staff, quick check in.
Comment from EPC
Aug 23, 2015 by Jan, EPC
Dear Guest; We are thrilled to know that you and your family had a great stay with us. Our staff works hard each day to make sure that all rooms are ready, clean and comfortable upon guest's arrival. We hope we will get a chance to welcome you back. Have a great day!
5 out of 5
Recommended
for Families
by Constance from Centreville, Virginia

Very Clean and Comfortable!

Posted May 29, 2015 on Hotels
This hotel was very clean and beds were comfortable. The breakfast had a variety of foods and was very good. The Staff was very courteous and helpful with suggestions where to eat and visit during our trip to TN.
Comment from Hotel Management
Jun 30, 2015 by John, Hotel Management
Dear Constance, It was truly a pleasure to have you as our guest and we are simply honored with this amazing 5 star review. We look forward to your next stay with us! Have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler

One night getaway

Posted May 25, 2015
Came to town for a concert. Booked the room early since it was Memorial Day weekend. Rate was a little high but overall worth it. Nice that it isn't right on the main drag so it was quiet. Hotel staff was very friendly.
Comment from Hotel Management
Jun 30, 2015 by John, Hotel Management
Dear Guest, Thank you for staying with us during your visit to Pigeon Forge for concert. We are glad that you have enjoyed our clean, comfortable rooms as well as our service. We hope we will get a chance to welcome you again. Have a great day!
5 out of 5
Recommended
for Couples
by A verified traveler

no idea why only 3.8/6

Posted May 23, 2015 on Hotels
Great place services are great should have least be 4.5/5 no idea why its so low
Comment from Hotel Management
Jun 30, 2015 by John, Hotel Management
Dear Guest, Thank you, thank you, thank you for this glowing 5star review! We are thrilled to hear that you have enjoyed our place and we look forward to your next visit! Have a great day!
4 out of 5
Recommended
for Couples
by Cristina from Michigan

Pet friendly hotel

Posted May 13, 2015 on Hotels
Staff was friendly and the room was clean. They are a pet friendly hotel which is why we stayed there, and surprisingly there was no pet fee! All in all, it met out standards from what we expected/needed for the night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

NO POOL!

Posted May 9, 2015
Room and bathroom was very clean. That is why we stay. No charge for dogs. Walls are not very well insulated (loud). Room 213 must have a plumbing main inside the wall. Friendly staff. NO POOL! We would stay again.
Comment from Hotel Management
Aug 23, 2015 by Jan, Hotel Management
Dear Guest; Thank you for staying with us and sharing your experience with other travelers. We are happy to know that you would stay with us again and that you enjoyed our clean rooms. Please note that the hotel does have an outdoor, seasonal pool that is shared with it's sister property. Till next time! Have a great day!
5 out of 5
Recommended
for Couples
by Bobbie from Marion, Arkansas.

Just a little getaway

Posted May 8, 2015 on Hotels
Love the guest service they were great people, rooms were remodeled, pet friendly location was wonderful. definitely will stay again.
4 out of 5
Recommended
for Couples
by Ashli from Frederick, MD

good deal all around

Posted Apr 25, 2015 on Hotels
quick getaway. good deal. very clean and friendly staff. good breakfast w/many options.