Ratings based on 293 Verified Reviews

3.9 out of 5
77% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from vance

Need updated

Posted May 26, 2017
The dog left in the room was hard to sleep. The breakfast was bad. Never hot
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse New York

the hotel location was in a nice spot easy to get

Posted May 17, 2017
Far as we're concerned the combinations were great the complimentary breakfast was fantastic have a nice day
4 out of 5
Recommended
for Everyone
by A verified traveler from lexington ky

Posted May 1, 2017
Room was clean and breakfast was nice. The location of our room was very noisy. Right next to the exit door so noisy at times
Comment from Hotel Management
May 2, 2017 by Dorota, Hotel Management
Dear missy; Thank you for staying with us and sharing your experience with others. We are happy to hear that you enjoyed your clean rooms and tasty breakfast. We hope to see you again soon. Have a great day!
5 out of 5
by Heather

Super clean & cost efficient

Posted Mar 27, 2017 on Hotels
The beds eye more comfortable than any hotel I've stayed in for this price range & breakfast was amazing
Comment from Hotel Management
May 2, 2017 by John, Hotel Management
Dear Heather; What a fantastic review! Thank you for staying with us and for your glowing review - both are much appreciated! We hope that we will welcome your again soon! Have a wonderful day!
5 out of 5
by Emily E

Posted Mar 21, 2017 on Hotels
Comment from Hotel Management
Mar 24, 2017 by John, Hotel Management
Dear Emily E; Thank you for staying with us and honoring us with perfect 5 star rating. We hope to see you again soon! Have a wonderful day!
5 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Hotel was clean, the staff was nice.
Comment from Hotel Management
Mar 25, 2017 by John, Hotel Management
Dear Guest; It was a pleasure to have you as our guest and we all thank you for your wonderful compliments in regard to our clean rooms and great service. We hope to welcome you back again soon! Have a wonderful day!
4 out of 5
by A verified traveler

Posted Mar 7, 2017 on Hotels
Was a quiet area. Breakfast was great. All was neat and orderly. It didn't have any brochures of area attractions, had to go elsewhere.
Comment from Hotel Management
Mar 24, 2017 by John, Hotel Management
Dear Guest; Thank you for staying with us during your recent trip to Pigeon Forge. We are happy you enjoyed your stay with us. We have brochures located on 1st floor toward the back of hotel - we apologize that we failed to provide that information during your stay. We hope we will welcome you back in the future. Have a fabulous day!
4 out of 5
by A verified traveler

Clean and convenient hotel!

Posted Mar 2, 2017 on Hotels
Nice clean hotel. The walls are a little thin as we could hear everything going on in the hall way, but overall very nice place. Staff was friendly and was a quick and easy check in.
Comment from Hotel Management
Mar 25, 2017 by John, Hotel Management
Dear Guest; Thank you for staying with us during your recent trip to Pigeon Forge. We are happy to hear that overall you enjoyed your stay with us. Our staff works hard on keeping this property clean, comfortable and we are glad you experienced just that during your stay. Hope to see you again soon! Have a fantastic day!
5 out of 5
by Becky

Nice affordable hotel

Posted Feb 21, 2017 on Hotels
I recommend this hotel. Even though it is pet friendly, there was no pet smell. The room was very clean. The beds were comfortable. The employees at the hotel were all very nice and welcoming. Breakfast was good. The only thing negative thing I can say is that there was not a ventilation system in the bathroom, so when you took a shower it got very steamy. I will definitely stay at this hotel again.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear Becky; We are thrilled that your most recent stay with us was a wonderful one! Thank you for complimenting our clean, comfortable rooms and our great staff. We appreciate you sharing your feedback and we very much look forward to welcoming you back soon! Have a magical day!
5 out of 5
by Cassandra

Great hotel

Posted Feb 20, 2017 on Hotels
Amazing staff that are very accommodating. Quick and easy check in even with pets. Lobby and hallways smelled amazing and like I said I had a pet, and the pet friendly room even smelled good, couldn't tell there was ever dogs in that place. The whole hotel is updated and very nice. Bed was very comfortable and the black out curtains make in pitch black. The location is amazing if you want to be on the strip but not directly in the middle of everything, it's right at the beginning and set back off the road. Would recommend to anyone that goes there and I will definitely be booking there when I go back.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear Cassandra; We are just so thrilled that you enjoyed our hospitality during your most recent trip to Pigeon Forge. Providing clean rooms and EXCELLENT customer service is our top priority. Thank you so much for your terrific review, and we hope that it will help others feel right at home in joining us too. We are looking forward to welcoming you back next time you visit Pigeon Forge! Have a fantastic day!