Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice place to stay

Posted Jun 22, 2016
Pros: 24 Hour pool, premium channels on TV counting HBO, friendly staff, private patio, comfortable couch, nice spacious room. Free wifi
Cons: The door outside could use a lock for those that sleep walk, the bed was a firm, the bathroom is a little small, Wifi was slow during peak hours.
I stayed at the hotel and discovered we were on the ground floor had a patio to ourselves with a door that goes outside in addition to the one in the hall. We had a very pleasant stay the staff was very friendly, the room was kept very clean, the couch was comfortable we stayed in a king room with a couch that had a pull out bed. The pool and hot tub were 24 hours which was wonderful because my husband and I could go relax for a bit before heading off to bed. The only time the hot tub wasn't nice was on the last night when the hot tub was just barely warm and with it cooling down I suspect the heater for it broke which let's be honest that's to be expected to happen from time to time so it's not a huge deal to me.
Comment from Hotel Management
Jun 22, 2016 by Ehavlin, Hotel Management
Thank you very much for your review! We are very happy to know that you enjoyed our 24 hour pool and hot tub as well as finding the room to your liking. We are also very lucky to have a great team of guest service agents that go the extra mile to ensure each and every guest is as comfortable as possible. Thank you again and we hope to see you soon!
5 out of 5
by Julie from Franklin, GA

PIGEON FORGE

Posted Apr 19, 2016 on Hotels
EVERYTHING WAS GREAT
5 out of 5
by David M. from Independence

Wonderful time

Posted Apr 17, 2016 on Hotels
Wonderful facilities; close to Gatlinberg and the Great Smoky Mountains. I would stay here again!
4 out of 5
by Chadwick

This traveler left a rating score only Posted Apr 16, 2016 on Hotels
3 out of 5
by Matt from St Charles, MO

Nice hotel....careful of dogs and THIN WALLS

Posted Apr 15, 2016 on Hotels
Hotel was nice and very comfy. Pros - good price for the area. Cons - DOGS ALLOWED. Also, rooms are VERY thin in wall size; can hear every single thing open and close. Didn't sleep well.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by Elizabeth S.

Weekend

Posted Apr 10, 2016 on Hotels
Weekend stay. Staff extremely courteous.
4 out of 5
by Sherri from Richmond, IN

Posted Apr 10, 2016 on Hotels
I love the fact they are pet friendly! I will stay there again!
5 out of 5
by Sabrina

This traveler left a rating score only Posted Apr 9, 2016 on Hotels