Ratings based on 459 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from TN

Good location/terrible pool

Posted Jun 5, 2017
Pros: Room was clean and comfortable and the area felt secure.
Cons: The condition of the indoor pool - it had a heavy algae load when we were there. I only booked this hotel because of the indoor pool, so disappointed
Location: Close to everything in Pigeon Forge and Gatlinburg. Very convenient.
The staff was very friendly and accommodating when we asked for a room in a specific location of the hotel. The pool was in really bad shape - it had an overgrowth of algae. (This was coincidentally, a similar problem that the LQ in Doswell, Virginia had when we stayed there a few days later - only theirs was so bad they had to close it.) The breakfast was decent, for a free breakfast. We'll stay here again just because the location is close to our family members - but that pool....wow....they need to have someone look at that, quickly. (The outdoor pool didn't even have water in it, but I was more interested in using the indoor one anyway.)
5 out of 5
Recommended
for Everyone
by A verified traveler

Cross country trip

Posted May 13, 2017
Quiet, off the interstate and away from the truck drivers. A little drive to restaurants, but a varied and numerous choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice cheap hotel

Posted May 10, 2017
Very nice easy check in. Comfortable bed, very clean.
4 out of 5
by shane

This traveler left a rating score only Posted Mar 20, 2017 on Hotels
5 out of 5
by Dianne

Posted Mar 20, 2017 on Hotels
It was a nice hotel the only thing the indoor pool was a hot tub combined I would have rather it been two separate pools
4 out of 5
by A verified traveler

best bed

Posted Mar 14, 2017 on Hotels
would have rated higher if dogs weren't baking at me walking down the hallways
5 out of 5
by Karen

Clean and convenient.

Posted Mar 5, 2017 on Hotels
No restaurants within walking. Older property, but working to keep it updated.
4 out of 5
by A verified traveler

Good pet friendly hotel.

Posted Mar 3, 2017 on Hotels
Too many barking dogs near the elevator. Otherwise , a decent stay.
1 out of 5
by iqbal

Posted Jan 3, 2017 on Hotels
It was horrible. There was caonstant smell of sewage coming out of bathroom and in spite of our repeated requeast,nothing was done.I won't recommend this hotel to anybody.
5 out of 5
by eric

Posted Jan 2, 2017 on Hotels
Perfect stay