Ratings based on 923 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ohio

Very peaceful

Posted Nov 30, 2016
Pros: Location
Cons: Updates
We had a wonderful time and really enjoyed our stay. We were very please with how peaceful the resort is. Made for a very relaxing trip. The room was clean and we had everything we needed. The staff was very helpful and we hope that all is well with staff and property due to the wildfires. We had to cut our trip a day short due to the smoke only to learn how bad things were after we left. Our thoughts and prayers are will all those affected. God Bless.
4 out of 5
by A verified traveler from Chico, California

A Good Place to Stay Away From the Crowds

Posted Oct 24, 2016
Pros: The location was quiet and there were two bedrooms for a reasonable price.
Cons: We had a hard time finding it and there was no one at the front desk past 5 PM. to call for help with directions. We had to rely on the kindness of strangers. The location is quiet, but it is not close to anything either so for coffee, etc. you're out of luck. Coffee isn't made in the office until after 9 when the office person arrives.
Location: Gatlinburg is close to the Smoky Mountains NP. Go there. The city itself is tawdry, crowded, and noisy.
5 out of 5
by A verified traveler

The staff was friendly and helpful.

Posted Oct 18, 2016
Location: I was just close enough.
Just right. Nice location and view was pretty good.
Comment from Hotel Management
Oct 18, 2016 by Lynda-front desk, Hotel Management
Thanks for staying with us at Laurel Inn Condos!
5 out of 5
by A verified traveler from austin tx

Very happy♡♡

Posted Oct 11, 2016
Pros: We loved everything the small kitchen to cook your food the big bed and again the big jacuzzi with lots of hot water and the pool was super clean
Location: The location is excellent I mean excellent you are close enough you could walk to all the attractions and all the sites amazing
We love staying here from the time we open the front door very very pleasantly surprised we love the decor room for bed nice sitting room little kitchen great big bed with jacuzzi tub overlooking the mountains and lots of hot water LOL staff very friendly and helpful thank you Linda for a beautiful experience we had the best time wouldn't change a thing
Comment from Hotel Management
Oct 18, 2016 by Lynda-front desk, Hotel Management
We look forward to your return visit!
5 out of 5
by A verified traveler from US

A Very Nice Place to Stay and a Wonderful Weekend!

Posted Oct 10, 2016
Pros: Our room was very nice & clean, had everything you will need. The location was perfect and it felt like home.
Cons: Nothing at all. Again it was Perfect. A very nice weekend trip for my husband Mark's birthday. We will for sure be back.
Location: The location was great, close to just about everything, shops,attractions and great restaurants.
Comment from Hotel Management
Oct 18, 2016 by LS-front desk, Hotel Management
Thanks for taking the time to respond and we look forward to your return visit!
5 out of 5
by A verified traveler

2016 Shades

Posted Sep 13, 2016
Location: This hotel is a short walk down a wooden walkway and a few blocks "down hill" to the middle of downtown Gatlinburg. Many restaurants & attractions.
We came for the Shades of the Past rod run and stayed at the Laurel Inn. They are always pleasant people to deal with and the rooms are always clean, and fully furnished. We will stay here again.
Comment from Hotel Management
Sep 19, 2016 by LS-front desk, Hotel Management
Thank you for staying with us @ Laurel Inn Condos!
5 out of 5
by A verified traveler

Great place to stay

Posted Aug 30, 2016
We were very pleased with the condo, it's amenities, the staff and also how close it is to the downtown. Would recommend it to everyone one
Comment from Hotel Management
Sep 6, 2016 by Lynda-front desk, Hotel Management
Thank you for taking the time to comment & we appreciate you staying with us at Laurel Inn!
5 out of 5
by Gregory P from Orlando

Great Stay.

Posted Aug 29, 2016 on Hotels
Excellent location, clean room, walk to downtown.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for staying with us @ Laurel Inn Condos!
5 out of 5
by A verified traveler from Cincinnati,Ohio

Girls Trip

Posted Aug 29, 2016
Everything was fine. Bed could've been a little softer but that's all.
Comment from Hotel Management
Aug 30, 2016 by LS, Hotel Management
We try to make it comfortable for you but each condo is individually owned and may be decorated alittle different. Thank you for spending time with us @ Laurel Inn!
5 out of 5
by A verified traveler from Hendersonville, NC

Nice condo, close to downtown but quiet.

Posted Aug 21, 2016
Very convenient to downtown Gatlinburg, but very quiet with great views. We will definitely stay again!
Comment from Hotel Management
Aug 30, 2016 by LS, Hotel Management
We will look forward to your return visit!