Ratings based on 387 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Nice enough hotel

Posted Mar 29, 2017
The hotel was nice, everything was clean, but there were a lot of small black hairs And one REALLY long black hair in the tub. Thought that was gross and weird, considering everything else was fine. Breakfast was crowded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice rooms , convenient to everything

Posted Feb 12, 2017
Rooms were clean and spacious. Staff was very friendly. Great hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

A lovely experience

Posted Feb 5, 2017
Pros: Everything
Cons: Extra blankets on cold nights
Location: The location was central to all the attractions at Pidgeon Forge
We booked for just the one night but found the hotel lovely, clean rooms, excellent staff and a very nice breakfast. All you could ask for.. Will definitely recommend it and will go back
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Dec 28, 2016
Pleasant hotel with good breakfast and nice staff....
5 out of 5
by Jonathan Z

Clean, attractive

Posted Dec 28, 2016 on Hotels
Very nice hotel for this price range, including amenities you can't beat it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels
4 out of 5
by A verified traveler

Good stay only a few issues

Posted Dec 1, 2016 on Hotels
My family and I really liked this place. The only thing that could be improved slightly is a more delicious breakfast(loved the bear shaped waffles and the hot oatmeal) and the hotel staff knew there were five people coming so they should have given us more towels and wash clothes. My only other complaint is to hotels.com for saying that there was a jetted tub in the room when there are not jetted tubs in any room according to the office staff. That was one of the things that drew us there.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great stay

Posted Nov 12, 2016
Enjoyed our stay. Would stay again. Perfect location right in the middle of all the fun.