Ratings based on 927 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pigeon Forge, TN

Good place. Good price.

Posted Jan 16, 2016
Clean, comfortable room. Friendly staff. Would recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ga

Posted Dec 8, 2015
Old hotel, but they do a decent job of keeping nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy and relaxing.

Posted Nov 23, 2015
Pros: Breakfast was very good.
Our room was ready when we arrived. It was clean and quiet. Breakfast was better than expected. Warm scrambled eggs, sausage, biscuits, and waffles. Check-in and check-out were easy. Thanks Expedia and Microtel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2015
Staff were very friendly and room was clean. Great location!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel good location

Posted Nov 17, 2015
Very fast check in and friendly, informative staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2015
The room was great - spacious, interesting layout, looked just like the pictures. Check in and check out was a breeze and the staff was friendly. Only two negatives - it can be hard to get into/out of because of the location and traffic. Prepare for lots of U-turns if you're traveling between the hotel and downtown Gatlinburg. Also, the free breakfast was not very good, but that's another minor thing that didn't affect out stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Just what I need.

Posted Nov 11, 2015
Cons: I can't think of anything. I always love my stay.
Location: There is a lot to do all around the hotel, but since I come to work I don't go anywhere else.
This is my second time to stay at Microtel. I go to do volunteer work. I just need a place to shower and sleep. The staff is always very friendly and helpful. Since I just come to work, I am too tired to go out after work so I bring my own food and the kitchenette is very helpful. I like the fact that Microtel has a full kitchenette including a sink. The continental breakfast is very nice. A few evenings there was hot apple cider in the lobby (nice touch).
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2015
Nice place and staff ..building location not the best...but other than that had a great time
5 out of 5
Recommended
for Families
by Oakes from greensburg

stay

Posted Nov 9, 2015 on Hotels
Great hotel
2 out of 5
Recommended
for Business Travelers
by Lawrence

Posted Nov 9, 2015 on Hotels
Overall, nice place. Hotel could use a little re-freshing (esp the carpets)