I always check the seems on the mattress
Posted Dec 20, 2016
As we arrived , a guest with sores all over his face was at the lobby desk using the phone , we checked in went to room , ripped the sheets back , and seen what seems to be blood stains from previous bed bugs. The sheets already had wrinkles like they hadn't been changed. Went to the front desk to ask if they have bed bug problems , she came to look at room , I asked "what rooms do have bed bugs", she proceeded to tell me a few rooms on the second floor , and third floor. The hotel was packed that night. Needless to say , all we wanted was our money back to head on down the road . The manager did approve refund.