Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Wayne, In.

Close to the action, about a block and a half walk

Posted Sep 1, 2015
Pros: The rooms were clean and the beds comfortable.
Cons: New doors, interior and exterior. The tub needs a plug and snaked out.
Location: Aquarium is about 1 and 1/2 blocks from motel. Lots of attractions and resturants within walking distance. Trolley stop is close also.
We would stay here again. Two nice pool's to use.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Cheap and served its purpose!

Posted Aug 26, 2015
Pros: Location
Cons: Bathroom updating
Location: Great location, walk to the shops and restaurants.
Paid $60 for a night, and the place was fine. It is old, and I hated the bathroom- tub and toilet cramped, shower head too low (but STRONG water pressure), and not much counter space on the sink. Small flat screen tv was nice, and the bed was really comfy. No bed bugs :) For a night or two, I'd stay here again (I didn't spend much time in the room), but I wouldn't stay for an extended period of time. Was weird that housekeeping left a used envelope with something like, "Thanks for staying here" with an open bible....seeking a tip.
Comment from EPC
Aug 29, 2015 by Gail, EPC
Thank you for your comments. We are striving to improve our hotel for our guests enjoyment.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice location

Posted Aug 23, 2015
Good place to stay except for large motorcycle group that decided to party outside the rooms around midnight. Woke everyone up with loud noise.
Comment from Hotel Management
Aug 26, 2015 by gail, Hotel Management
Thank you for commenting on your stay. We had staff on site to take care of any noise or other issues. Did you call the front desk or let the front desk staff know? Did you stay a second night with us? Let us show how quiet it usually is here. I want to apologize for the noise of that group. They have been told they can't come back here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel within walking distance of downtown bay

Posted Aug 10, 2015
Friendly staff. Convenient. Only issue was the toilet had a flushing issue and the stopper for the bath tub didn't work. Neither was a big deal to me. Last year I had no issues at all and i will be happy to go back next year.
Comment from Hotel Management
Aug 23, 2015 by gail, Hotel Management
Thank you for your comments on our hotel. We like it when guests let us know about any issues they may have so that we can take care of it immediately. We are glad that you enjoyed your stay and look forward to your return visit. Gail, Front Desk Clerk
3 out of 5
Recommended
for Everyone
by A verified traveler

Mountain house INN

Posted Aug 3, 2015
Pros: The location was in walking distant of everything on the strip.
Cons: Improve the plumbing.
Location: Everything in downtown Gatlinburg was within walking distant.
Great location Hotel wasn't bad. Our room was kept clean. Only issue we had was with the toilet it did not want to flush right. Everything else was fine.
Comment from EPC
Aug 22, 2015 by gail, EPC
Thank you for taking the time to write a review and rate us. We are constantly striving to make all of our guests happy and pleased with their stays. We look forward to having you stay with us again. Gail, Front Desk
3 out of 5
by A verified traveler

Older hotel nicely out of the way of the Parkway.

Posted Oct 28, 2014
Staff was flippant and provided little useful info. The office closed early and no way to check out in the morning other than just leave. Room was ok, but dated. You could not use the toilet until you went in and closed the bathroom door. Only 2" of clearance between door and toilet bowl as door closes. Nice part was the floor tiles were heated either by heating or by hot water pipes under them.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Just off the beaten track

Posted Sep 10, 2014
Pros: It's location was perfect
Cons: Brighter lights.
Location: Proximity to Great Smokey Mountain National Park is fantastic where there are great hiking trails - not so enamoured by Gatlinburg itself
To say we were surprised by what we found in Gatlinburg would be an understatement, all this commercialisation a gnats whisker from a national park seemed absurd. As such we were extremely pleased that the Mountain House Motor Lodge was just off the main thoroughfare, close enough for convenience but far enough away to not get any disturbance. Hotel staff were very friendly and willing to recommend places to eat. The room was clean and comfortable although very dark. We stayed 2 nights and were able to walk to the main street in 5 minutes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ewing Ky

Very nice hotel.

Posted Aug 5, 2014
Very clean nice atmosphere very friendly n helpful staff. Room was great very roomy n comfortable. Super close to main stretch of Gatlinburg within walkin distance no extra parking just about a block away from aquarium. Would highly recommend to anyone planning a trip to Gatlinburg. Very reasonable rates for such a nice place to stay Will definatly stay here if available on all my upcoming trips to Gatlinburg
4 out of 5
Recommended
for Families
by A verified traveler

Hotel close to downtown Gatlinburg

Posted Jun 30, 2014
Pros: The hotel was within walking distance to downtown Gatlinburg and within easy driving distance from many attractions.
The hotel was very clean. When we arrived, my wife wiped the surfaces in the restroom with disinfectant wipes, and the wipe was completely clean - even the floors.
4 out of 5
Recommended
for Everyone
by Guest5532

Decent hotel close to strip

Posted Apr 22, 2014
The hotel is dated but has been remodeled. The price was nice and it is easy walking distance to strip. The hotel IS dated so keep your expectations lower. I had no problems with my stay.