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Mountain Vista Inn & Suites

Photo gallery for Mountain Vista Inn & Suites

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Indoor Pool
Indoor Pool
Indoor Pool
Terrace/Patio

Overview of Mountain Vista Inn & Suites

Mountain Vista Inn & Suites

2.5 out of 5
Guests rated this property 2.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Social distancing
  • Temperature checks
  • Sheets and towels washed at 140°F
2647 Parkway, Pigeon Forge, TN, 37863

Explore the area

  • Popular LocationIsland at Pigeon Forge1 min walk
  • Popular LocationLeConte Center At Pigeon Forge16 min walk
  • Popular LocationHollywood Wax Museum18 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)53 min drive

Choose dates to view prices

About this area

Pigeon Forge

Located in Pigeon Forge, Mountain Vista Inn & Suites is in the mountains and in a national park. Titanic Museum and The Comedy Barn Theater are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and Hollywood Wax Museum. WonderWorks and Dolly Parton's Stampede Dinner Attraction are not to be missed. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Island at Pigeon Forge - 1 min walk
  • Great Smoky Mountain Wheel - 1 min walk
  • The Comedy Barn Theater - 5 min walk
  • LeConte Center At Pigeon Forge - 16 min walk
  • Hollywood Wax Museum - 18 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 53 min drive

Restaurants

  • Mel's Classic Diner — 4 min walk
  • Calhoun's Restaurant — 5 min walk
  • Paula Deen's Family Kitchen — 7 min walk
  • Poynor's Pommes Frites — 8 min walk
  • Smoky Mountain Brewery — 10 min walk

About this property

Mountain Vista Inn & Suites

Hotel with free parking, walk to Island at Pigeon Forge
This smoke-free hotel features free self parking and free WiFi in public areas. All 59 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and ironing boards.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 2:00 AM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 75 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Frequently asked questions

Overall score and ratings

2.6
Rating 5 - Excellent. 91 out of 923 reviews
5 - Excellent 10%
Rating 4 - Good. 151 out of 923 reviews
4 - Good 16%
Rating 3 - Okay. 223 out of 923 reviews
3 - Okay 24%
Rating 2 - Poor. 209 out of 923 reviews
2 - Poor 23%
Rating 1 - Terrible. 249 out of 923 reviews
1 - Terrible 27%

2.5/5

Cleanliness

3.0/5

Staff & service

2.5/5

Amenities

2.3/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good about the hotel like the rating said. They staff was rude and didnt know what they was doing. The 3 bedrooms suite was dirty and outdated and had a bandage on the ceiling. We didn't stay the second nite told them and they said we would get a refund for the second nite. Well it was hell getting the refund back thank God we had the receipt. Dont go the pics online they are scammers.
Stayed 2 nights in Jul 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was not.cleaned from last visitor. food hair and dirry towels. attwndant said manager unvalibe at 3 pm checkinn. very disappointed and would not recommend
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Staff & service
This was a very basic hotel. Do not go here expecting luxury. Our 3 bedroom suite had exactly that - 3 bedrooms, a bathroom, a mini fridge and a microwave. No real seating to speak of. But as long as your expectations aren't high and you aren't planning to spend a lot of time in your room it is fine. The property looks older and could definitely do with some upgrades, maintenance, etc. But you really can't beat the location! Many places within walking distance, including The Island (it is literally right behind the hotel). The indoor pool is very small, but our kids enjoyed it well enough.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The motel is old. There was no telephone or alarm clock in the room. That was the smallest bathroom that I have ever saw. There was minimal on-site parking. The motel sign is partially obstructed and this made it hard to find.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and place
Stayed 2 nights in Jul 2021