Ratings based on 380 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Lexington, Ky
Wonderful view and roomPosted Sep 28, 2015
Room was very nice. Jacuzzi tub was a nice option. View was beautiful. We were overlooking river and mountains. Bed was comfortable and room stayed quiet. Outside pool was nice and fun. Staff was always polite. Breakfast was pretty good. Earlier you go the better. We will definitely stay again.
for Everyoneby A verified traveler from Athens, AL
Great Place to stayPosted Sep 21, 2015
Pros: Everything. It is located in a great place with easy access to and from it.
Location: It is located near lots of restaurants and the Outlet Stores. Easy access to it and getting back out on the main road since there is a traffic light.
Great Location. Rooms are very big and clean. Rooms have a fireplace and hot tub and the bathrooms are roomy with a large vanity with 2 sinks. Indoor pool that is open 24 hours a day.
for Everyoneby A verified traveler from Tennessee
mom and daughter getawayPosted Sep 15, 2015
great staff awesome room best bathroom awesome view great people courtesy breakfast great.................
for Everyoneby A verified traveler from Charlotte NC
very nice hotel our new favorite in Pigeon ForgePosted Sep 14, 2015
Pros: location price and amenities
Cons: cant think of any
Location: Pigeon Forge TYN....lots to do!
had only a minor room assignment problem which was quickly and carefully handled
for Everyoneby A verified traveler from Elgin, ohio
Awesome hotel, would recommend to everyone!Posted Aug 31, 2015
My stay was awesome, couldn't ask for a better hotel, friendly staff, very, very clean, and very comfortable. Would recommend to anyone and everyone and can't wait to go back and stay.
for Everyoneby A verified traveler
Beautiful hotel. in a great locationPosted Aug 29, 2015
We had a wonderful experience everyone was very friendly and helpful.
for Everyoneby A verified traveler from Tenn
BathroomsPosted Aug 23, 2015
Pros: Swim miming area and bed comfort and breakfast and porch overlooking river
Bathtubs do not have grab bars and with the curve at the bottom are unsafe. Unfortunately neither of my guests were able to take a shower on Thurs am.
for Everyoneby A verified traveler from Connecticut
Comfortable, beautiful hotel-a respitePosted Aug 20, 2015
My favorite place in Pigeon Forge, the Music Road Hotel is a well staffed, beautifully decorated, comfortable place to rest in the fun filled town of Pigeon Forge.
for Everyoneby A verified traveler
Great hotelPosted Aug 19, 2015
Pros: Good hot breakfast, big pools with slide and diving board, clean, close to all the fun
Clean hotel and close to all the excitement. Pools and lazy river were big and clean. Kids loved it.
for Everyoneby A verified traveler from TN
Very Nice Accommodations!Posted Aug 16, 2015
Pros: Our room was clean and decorated nicely. Big bathroom, comfortable bed, balcony overlooking river. The grounds are well maintained.
Cons: The hard pillows on the bed and the coffee in the room was a bit plastic tasting. (Coffee was always available in the lobby and was delicious!)
Location: We like nature type activities so went to the Rain Forest Adventure and Parrot Mountain. Both excellent! Lots of restaurants to choose from.
. We had a very nice and relaxing time. Felt like our balcony was situated privately so we enjoyed sitting out watching the view not the people next door or below us. Most everything is located within minutes from the hotel for young and old. Lots to do at the hotel with a water park area for the kids, but made for adults too. Beverage and snack bar by the pool was convenient. Quiet rooms with a beautiful large lobby for relaxing. The grounds had tables with chairs and also rocking chairs for sitting by the river. Centrally located between Sevierville and Pigeon Forge, going left or right on the Parkway out of the hotel offered lots of restaurants, shopping and attractions. Fun for the whole family!