Ratings based on 18 Verified Reviews

4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
Pros: Quick to get to during road trip
Cons: Great friendly staff even during renovations!
Location: Bass pro shop nearby
Quick overnight stay during road trip. Front office is currently under renovations but the staff was extremely nice and friendly.
Comment from Hotel Management
Dec 26, 2016 by Sean P, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Have a Blessed Holiday!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to interstate

Posted Oct 19, 2016
Location: Close to flea market and interstate
Very nice hotel and staff. We arrived late and the lady on duty was very friendly and answered all our questions. Room was nice and clean. The manager the next morning was very friendly and even advised us that he knew that we would be arriving late so he put us on the bottom floor so we wouldn't have to carry our luggage up the stairs. I found that to be very thoughtful of him! Will stay here again!
Comment from Hotel Management
Nov 2, 2016 by Sean P, Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please choose us again. Have a Blessed Week Ahead!!
3 out of 5
Recommended
for Everyone
by A verified traveler from PA

It's ok

Posted Sep 18, 2016
Pros: Location
Cons: Price for what it is.
Location: Exit 407
It was a little pricey on a Friday night at $123 advance pay with no refund they say cause events happening near by. Room was clean enough. Bath room fan did not work, did not notice that till later at night so did not complain. Ice machine empty on first floor. Breakfast was good with eggs, biscuits, gravy, waffles And such. Staff very friendly.
Comment from Hotel Management
Sep 21, 2016 by Vishant P, Hotel Management
Hello Dear Guest!! Thank you for reviewing your recent stay with us. We want to let you know, we are very easy on our cancellation policies. The nearby events do make our rates go higher, but we keep it well below our competitors who offer the same kind amenities. We sure do appreciate your business, and look forward to see you again. Please let us know if we can help you in anyway during your stay. Thank you and have a Blessed Day!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to interstate

Posted Aug 13, 2016
Cons: The smoke/moldy smell is noticeable when you first enter the room. The a/c needs a little work. Turns on and off constantly.
It was nice being close to the interstate. I was able to get to Sevierville, Knoxville and the tourist areas. Plus the Smokies baseball stadium was a mile away. Only thing bad was the traffic noise at night. I had a room in the front of the hotel. A room in the back would have been quieter. The pool not being open was disappointing but not a major factor. I'll be staying here from now on when I go down to TN.
Comment from Hotel Management
Sep 21, 2016 by Vishant P, Hotel Management
Hello Guest!! Thank you for reviewing your recent stay! We want to first apologize with the inconvenience you had with your room. We are going to be updating all rooms, and windows, so we have a better barrier to the outside noise. We are in the works of a new pool which will be ready soon. We look forward to seeing ou again, and will be more than happy to accommodate you with a room in the back on your next visit. We Thank you once again!! You have a Blessed Day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price

Posted Jun 6, 2016
The staff was very friendly. The breakfast was very good. Felt very safe in this location. Convenient location for shopping and dining. Rooms were clean. I'd stay here again.
Comment from Hotel Management
Sep 21, 2016 by Vishant P, Hotel Management
Dear Guest Thank you for taking the time to review your stay. We really appreciate your kind words. We will continue to do a better job. Your kind comments increases our morale, and we love to make your stay pleasant everytime you choose us. Thank you and have a Blessed Day!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne,kentucky

Close to the interstate

Posted Jan 4, 2016
Staff was great and the breakfast was excellent and well supplied with food. we were there when they were fully booked. the eating area is a little small when they are fully booked.
Comment from Hotel Management
Jan 10, 2016 by Vishant P, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management Quality Inn Interstate 865-933-1719
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great hotel

Posted Jan 2, 2016
We very much enjoyed our stay. The staff was friendlly, efficient and very helpful. The room was very clean and comfortable. The area was very quiet and safe. The full hot morning breakfast was very enjoyable and the sweet lady that works in the food area was super nice, she kept a very clean eating area and was very friendly. I would highly recommend this hotel. I give it 4.5 of 5 stars because the room was just a little musty but it was nothing room freshner could not fix.
Comment from Hotel Management
Jan 10, 2016 by Vishant P, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management Quality Inn Interstate 865-933-1719
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2015
Nice clean room with a friendly staff. Would recommend it to anyone.
Comment from Hotel Management
Jan 10, 2016 by Vishant P, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management Quality Inn Interstate 865-933-1719
4 out of 5
Recommended
for Everyone
by A verified traveler from Mallie, KY

Very Nice!

Posted Nov 2, 2015
Comfortable room, nice beds, good heating, Breakfast was fantastic. It is refreshing to see a place like this offer such a great variety of items for people that are traveling, or visiting the area.
Comment from Hotel Management
Feb 17, 2016 by Q Team, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Q Team Management Quality Inn Interstate 865-933-1719
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Clean, enjoyable stay

Posted Aug 4, 2015
Pros: Location, price, cleanliness and comfort
Cons: Breezeways were very hot where the drink and snack machines were. I imagine the candy in the machine would have been melted.
Location: Right by the interstate, easy drive to Pigeon Forge. Helicopter tours a few miles away as well as multiple restaurants, stores, etc.
I chose this location after reading great reviews and I wasn't disappointed. It is an older motel but the rooms were very clean and smelled nice. The beds were unbelievably comfortable and the pillows were nice and fluffy. The breakfast was good and had a nice assortment to choose from including sausage, scrambled eggs, biscuits and gravy, and waffles you make yourself as well as assorted bagels, donuts, etc. Access to the hotel was a little tricky due to road construction but after we figured out how to get to it it was easy getting in and out. The pool was clean and my son enjoyed it. There is also a Bass Pro Shop across the interstate in direct view from the hotel...that was a plus for my husband! It was an easy 20 minute drive to Pigeon Forge which is where we spent most of our time. I would definitely stay there again!
Comment from Hotel Management
Feb 16, 2016 by Q Team, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Q Team Management Quality Inn Interstate 865-933-1719