Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Poor hotel choice

Posted Aug 10, 2015
Sheets had stains and the room smelled like cigarette smoke. This was supposed to be a smoke free room. Had to buy Febreze to mask the odor. I will not be returning to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Posted Aug 6, 2015
Pros: Cleanliness and also the only down fall was no ice in one of the machines and hot water come on later than 7 am. all else was good. Breakfast was ok.
Cons: Have the hot water come on earlier than 7 am
Location: The Island Dollywood Gatlinburg stores
Loved the hotel and trip. It was nice in Pigeon Forge and loved The Island.
4 out of 5
Recommended
for Everyone
by A verified traveler from west virginia

Close to everything we were doing.

Posted Aug 4, 2015
Hotel was great, clean which is the main thing to me.
3 out of 5
Recommended
for Everyone
by A verified traveler from centertown ky

Posted Aug 1, 2015
It was average, and friendly had good breakfast. Close to the attractions, pool could have been better, but they was adding more to the outside to make the pool better.
3 out of 5
Recommended
for Everyone
by A verified traveler from paris

Hôtel très bien situé. Piscine très sympa

Posted Jul 29, 2015
Pros: La vue sur les Smoky Mountains
Cons: La literie. Et surtout le prix qui était très excessif
Location: Quartier super
Hôtel très bien situé. restaurant proche de l'hôtel et des Smocky Mountains
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Clean room, clean pool, hot breakfast.

Posted Jul 27, 2015
It is not fancy but it's clean and that's what counts in my book plus a hot breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from jax fl

Crazy Fourth of July

Posted Jul 5, 2015
Staff was friendly, room was clean, breakfast was good,
3 out of 5
Recommended
for Everyone
by A verified traveler from sc

good room for the price

Posted Jul 1, 2015
Needed a quick place to stay that was affordable. The bed was a little too hard, but the room was spacious, nicely decorated with new paint. The bathroom was small. For an older hotel, not bad for the price. Very friendly staff and quick to response to any small issues.
3 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice

Posted Jun 27, 2015
I was disappointed that none of the ice machines worked.
2 out of 5
by A verified traveler

Posted Jun 20, 2015
hidden charges no internet that worked pool under construction should have reduced the rate at least 25.00 can you refund a portion back to my credit card