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Overview of Quality Inn & Suites Sevierville - Pigeon Forge

Photo gallery

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSevierville Convention Center18 min walk
    Popular LocationFloyd Garrett's Muscle Car Museum1 min drive
    Popular LocationDolly Parton Statue2 min drive
    AirportKnoxville, TN (TYS-McGhee Tyson)48 min drive
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  • Standard Room, 1 King Bed, Non Smoking, Balcony

    4.1/5 guest room rating

    Room amenities

    • 455 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Balcony
  • Suite, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 455 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 455 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • 455 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, Non Smoking

    Room amenities

    • 455 sq ft
    • Sleeps 6
    • 3 Queen Beds
    More detailsStandard Room, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 455 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, Hot Tub

    5/5 guest room rating

    Room amenities

    • 455 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Hot Tub
  • Standard Room, Non Smoking, Balcony

    3.9/5 guest room rating

    Room amenities

    • 455 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
    More detailsStandard Room, Non Smoking, Balcony
  • Standard Room, 2 Queen Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 455 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking

About this area

Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge is located in Sevierville. Titanic Museum and The Comedy Barn Theater are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and WonderWorks. Hollywood Wax Museum and Dollywood are not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Sevierville travel guide
Popular Location

What's nearby

  • Sevierville Convention Center - 18 min walk
  • Floyd Garrett's Muscle Car Museum - 1 min drive
  • Dolly Parton Statue - 2 min drive
  • Tanger Outlets - 6 min drive
  • Smoky Mountain Opry - 6 min drive

Getting around

  • AirportMcGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • El Paso Mexican Restaurant — 15 min walk
  • Thai Basil — 17 min walk
  • Golden Corral — 19 min walk
  • Holston's Kitchen — 4 min drive
  • Flapjack's Pancake Cabin — 4 min drive

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Sevierville Convention Center
A spa tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. All 93 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find free local calls and desks.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Sevierville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • RV/bus/truck parking

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens

Bathroom

  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Dogs only
1 per room (up to 25 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Frequently asked questions

Can I cancel my reservation for free at Quality Inn & Suites Sevierville - Pigeon Forge and receive a full refund?
Yes, Quality Inn & Suites Sevierville - Pigeon Forge offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Inn & Suites Sevierville - Pigeon Forge cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quality Inn & Suites Sevierville - Pigeon Forge?
As of Nov 25, 2020, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Sevierville - Pigeon Forge on Dec 2, 2020 start from $49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quality Inn & Suites Sevierville - Pigeon Forge have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10 AM–11 PM.
Is Quality Inn & Suites Sevierville - Pigeon Forge pet-friendly?
Yes, Quality Inn & Suites Sevierville - Pigeon Forge allows dogs (limit 1 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 20 per pet, per night.
How much is parking at Quality Inn & Suites Sevierville - Pigeon Forge?
Self parking is free at this property.
What time is check-in at Quality Inn & Suites Sevierville - Pigeon Forge?
Check-in is from 3 PM - midnight.
What time is check-out at Quality Inn & Suites Sevierville - Pigeon Forge?
Check-out is at 11 AM.
Where is Quality Inn & Suites Sevierville - Pigeon Forge located?
Situated in Sevierville, this hotel is within 1 mi (2 km) of Sevierville Golf Club and Sevierville Convention Center. Floyd Garrett's Muscle Car Museum and Dolly Parton Statue are also within 2 mi (3 km).
3.9
Good
5 - Excellent
349
4 - Good
339
3 - Okay
162
2 - Poor
77
1 - Terrible
47

3.9/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The place seems really clean... the building seems a little old and nothing fancy but as long as its clean im fine 👍
Stayed 1 night in Nov 2020

1/5 Terrible

Traveled with partner, Traveled with pets
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked 2 nights, when we arrived prior to check in we were allowed to check in and decided to only stay one night. We requested to cancel the second night at the front desk and we were told we would have to do that through Expedia. I contacted Expedia through chat and we were told we may not be able to, but they would see what could be done. Expedia contacted the office and came back to me to let me know they had changed our reservation to one night and we would not be charged for the second night. We late found charges on our account for the second night and the hotel denies stating there would be no penalty. So now we are left trying to get refunded and they are not being cooperative. Never ever again will be book with this hotel or any Quality Inn again. To be honest, we did not even stay the one night....we left soon after arriving after seeing the other guests and the room conditions. It was not very nice, definitely no more than a 2 star hotel/motel. I guess if you just need a cheap place to crash it would have been fine, but I like to stay in a nicer environment. I did spend 30 minutes cleaning and disinfecting before we decided to leave and the front desk woman was not wearing a mask and coughed twice without covering her mouth. In the age of Covid it was the only location we stayed at that did not seem to be taking any extra cleaning and sanitizing steps or wearing masks in the lobby. Yuck.
Stayed 2 nights in Sep 2020

3/5 Okay

Traveled with family and small children, Traveled with family
The room was pretty humid and smelled of mildew. The bathroom was TINY. It could use some cosmetic help but it was functional to our needs. There were 6 of us so having 3 queen beds in one room was great. The floor felt so gross on bare feet. It’s hard to keep shoes on 3 kiddos while winding down.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds was very comfortable we enjoyed the stay
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with pets, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and eager to help and comfy beds.
Stayed 1 night in Aug 2020

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