Ratings based on 59 Verified Reviews

3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location on the parkway. Close to everything

Posted Jan 16, 2017
Hotel was all around great. Rooms were very clean even though it is an older place. The location could not be any better!! close walk to everything downtown. The beds are extra firm but some prefer that. We would definitely consider staying again especially for the rates.
2 out of 5
by A verified traveler from Kendall

Unsatisfactory Conditions

Posted Dec 28, 2016
Very old mattress, ended up having back pains due to it. Old green carpet was very stained everywhere. No table to work on. No business/ Computer center. Needs to be updated completely. Good things: working heater, hot water and centralized location.
5 out of 5
Recommended
for Everyone
by A verified traveler from East Tennessee

Great Location

Posted Dec 27, 2016
Pros: The location can't be beat!
Cons: It is getting a little old but was very clean and well kept. The staff is great.....very nice and helpful.
Location: The Reagan Resort Inn is in the heart of the city.
The Reagan Resort Inn is located in the heart of Gatlinburg. It is close to everything and even provides parking for their guest.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and large rooms

Posted Nov 28, 2016
Pros: affordability, large rooms, location.
Cons: It is pretty much a no frills hotel/motel, as are most of the hotels in downtown Gatlinburg.
Location: Great location close to all Gatlinburg attractions
Good price for a large clean room right in the heart of downtown Gatlinburg.
3 out of 5
Recommended
for Everyone
by A verified traveler from Gatlinburg, TN

Close to everything.

Posted Nov 27, 2016
Walking distance to everything on the strip at Gatlinburg.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great room

Posted Nov 25, 2016
Within walking distance of everything'neat and clean. Staff and crew were amiable
3 out of 5
Recommended
for Everyone
by A verified traveler

It was ok

Posted Nov 7, 2016
The location was great. The hotel was very out dated, but clean. The shower had issues it wouldn't go fully to shower. Our toilet kept breaking nothing major. Also the elevator cert was expired. All in all the stay wasn't bad and the cost wasn't bad.
3 out of 5
by A verified traveler from US

Not as advertised.

Posted Oct 31, 2016
Location: The hotel is well located in the center of Gatlinburg and provides onsite parking - a real plus.
I was left with the impression the hotel's rooms are being updated using a phased approach. Though our room was clean, the room was furnished with various styles of furniture. The mattresses sagged and the beds bounced.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2016
Good location but not the greatest room. If your looking for a balcony room then go somewhere else
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel room was nice, a little outdated

Posted Sep 20, 2016
Hotel room was clean, a little outdated. Room had a funny smell,. Musty