Ratings based on 1,203 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Great Smoky Mountain park entrance

Posted Aug 28, 2015
Spacious room with balcony. Two sinks. Microwave and frig. Great value.
3 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

getaway for myself and husband

Posted Aug 27, 2015
Pros: It was clean and staff was very friendly. fireplace in room was very nice and bed was comfortable.
Cons: the bathroom tub needed fixed didn't hold water,
Location: It was in Gatlinberg Tenn. It was a tourist town plenty of shops and attraction to do.
It was a nice hotel, not really what I thought I saw on the internet. I was expecting what the picture had showed. I thought it was suppose to overlook the river and it wasn't. I thought all the rooms had a whirlpool tub but didn't. It was a decent room and all just not what I was looking for. The pool looked much bigger on the internet and it was very small.
3 out of 5
Recommended
for Everyone
by A verified traveler

Older but comfortable

Posted Aug 27, 2015
Pros: staff was great, bed was VERY comfortable, room was clean Cons: fireplace wouldn't work and the pool was closed due to algae.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Hotel with a view

Posted Aug 24, 2015
Hotel was beautiful. Staff was pleasant. The continental breakfast was small though, it consisted of cereal, juice, bananas,donuts, and bagels but I couldn't beat what I paid for the room and everything in Gatlinburg was within walking distance of the hotel which made it great for us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

They go above and beyond!

Posted Aug 17, 2015
Pros: Clean rooms, comfortable beds, very friendly staff.
Cons: Noticed a few bulbs on the big mirrors in the entrance of the rooms need replaced.
Location: Just google Gatlinburg.
The staff is absolutely amazing. Not only were they very accomodating and courteous during our stay, but we realized my fiance left behind his work documents. When we called them, they had it with them and faxed the papers he needed immediately, then sent the documents to us by mail. The rooms are clean and the beds are very comfortable. Highky recommend, and we will definitely return!
2 out of 5
by A verified traveler from Houston

Below average but close to shopping and dining

Posted Aug 16, 2015
Room was dirty and won't book again. We've booked this room during our road trip and its one of the worst rooms we've stayed in
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Older but well maintained

Posted Aug 15, 2015
Recent years has shown great improvement in an older motel. Everything appears new or refurbished. Clean with all the amino ties.And very close walking distance to activities. An excellent choice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown Gatlinburg

Posted Aug 15, 2015
Location: Great location
Great location. Great price. Needs a little updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
It was ok. It was quiet and clean rooms. Just the rooms was connected to another and the other room kept trying to open the other door or something because noise came from the door a lt.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great Location

Posted Jul 27, 2015
Pros: plumbing
Cons: walls needs repaired and painted
Location: close to everything in walking distance
Room was clean but facility need some repair. Plumbing issues, water pressure, toilet did not flush properly. Over all room was fine and would return. Staff helpful and friendly.