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Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor Spa Tub
Indoor pool, seasonal outdoor pool, pool umbrellas
Balcony

Guest reviews

4.6/5 Wonderful
814 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Map

Explore the area

Popular LocationDolly Parton's Stampede Dinner Attraction8 min walk
Popular LocationLeConte Center At Pigeon Forge4 min drive
Popular LocationDollywood4 min drive
AirportKnoxville, TN (TYS-McGhee Tyson)56 min drive

Choose dates to view prices

  • Room, 1 Bedroom (King Bed)

    4.6/5 guest room rating

    Room amenities

    • Golf view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 Bedroom (King Bed)
  • Room, 1 Bedroom, River View (King Bed)

    4.8/5 guest room rating

    Room amenities

    • River view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 Bedroom, River View (King Bed)
  • Room, 1 Bedroom, River View (Queen Beds)

    Room amenities

    • River view
    • Sleeps 6
    • 1 Queen Bed
    More detailsRoom, 1 Bedroom, River View (Queen Beds)
  • Room, 2 Bedrooms (King Beds)

    4.7/5 guest room rating

    Room amenities

    • Golf view
    • Sleeps 6
    • 2 King Beds
    More detailsRoom, 2 Bedrooms (King Beds)
  • Room, 2 Bedrooms (Queen Beds)

    Room amenities

    • Golf view
    • Sleeps 8
    • 2 Queen Beds
    More detailsRoom, 2 Bedrooms (Queen Beds)
  • Room, 2 Bedrooms (Twin Beds)

    4.7/5 guest room rating

    Room amenities

    • Golf view
    • Sleeps 6
    • 1 King Bed and 2 Twin Beds
    More detailsRoom, 2 Bedrooms (Twin Beds)
  • Room, 3 Bedrooms

    5/5 guest room rating

    Room amenities

    • Golf view
    • Sleeps 8
    • 3 King Beds
    More detailsRoom, 3 Bedrooms
  • Room, 3 Bedrooms, River View (King)

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 8
    • 3 King Beds
    More detailsRoom, 3 Bedrooms, River View (King)
  • Condo, 3 Bedrooms (2 King 2 Twin)

    5/5 guest room rating

    Room amenities

    • Golf view
    • Sleeps 8
    • 2 Twin Beds, 2 King Beds and 1 Queen Sofa Bed
    More detailsCondo, 3 Bedrooms (2 King 2 Twin)

About this area

Pigeon Forge

Located in Pigeon Forge, RiverStone Resort & Spa is in the city center and on the riverwalk. Dolly Parton's Stampede Dinner Attraction and The Comedy Barn Theater are cultural highlights, and some of the area's activities can be experienced at Ober Gatlinburg Ski Area & Amusement Park and Ober Gatlinburg Ski Resort and Amusement Park. Traveling with kids? Don't miss Island at Pigeon Forge and Dollywood's Splash Country. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snow tubing.

Visit our Pigeon Forge travel guide
Map
Popular Location

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 8 min walk
  • Pigeon Forge Factory Outlet Mall - 3 min drive
  • LeConte Center At Pigeon Forge - 4 min drive
  • The Comedy Barn Theater - 4 min drive
  • Dollywood - 4 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • Corky's Ribs & BBQ - 8 min walk
  • Golden Corral - 8 min walk
  • Log Cabin Pancake House - 19 min walk
  • Cheddar's Casual Cafe - 19 min walk
  • JT Hannah's Kitchen - 3 min drive

About this property

RiverStone Resort & Spa

3.5-star family-friendly hotel, walk to Dolly Parton's Stampede Dinner Attraction
This smoke-free hotel features a full-service spa, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a lazy river, a spa tub, and a seasonal outdoor pool. All 136 soundproofed rooms provide free WiFi, free wired Internet, and balconies. Guests can enjoy fireplaces, and other standard amenities include kitchens with refrigerators and stovetops.
RiverStone Resort & Spa offers 136 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Beds feature down comforters and premium bedding. 48-inch LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Pigeon Forge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a lazy river and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at RiverStone. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Lazy river
  • Microwave
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (3600 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Down comforter
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Fireplace
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Dogs only
2 per room (up to 15 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 45 per accommodation, per stay (varies per unit)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's seasonal pool is subject to closure periodically due to weather conditions.
Please note: In-room fireplaces are only operational in fall and winter months (subject to weather conditions).

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 13 years old are not allowed in the spa

Property is also known as

RiverStone
RiverStone Pigeon Forge
RiverStone Resort
RiverStone Resort Pigeon Forge
Riverstone Hotel Pigeon Forge
RiverStone Resort Spa
RiverStone Resort & Spa Hotel
RiverStone Resort & Spa Pigeon Forge
RiverStone Resort & Spa Hotel Pigeon Forge

Frequently asked questions

Can I cancel my reservation for free at RiverStone Resort & Spa and receive a full refund?
Yes, RiverStone Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to RiverStone Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at RiverStone Resort & Spa?
As of Aug 11, 2020, prices found for a 1-night stay for 2 adults at RiverStone Resort & Spa on Aug 30, 2020 start from $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is this hotel pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 25.00 per pet, per day.
How much is parking at RiverStone Resort & Spa?
Self parking is free at this property.
What time is check-in at this property?
Check-in begins at 4:00 PM. Late check-in is available during limited hours.
What time is check-out at RiverStone Resort & Spa?
Check-out is at 11 AM.
Where is this property located?
This family-friendly Pigeon Forge hotel is located on the riverwalk, within 1 mi (2 km) of Patriot Park and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and LeConte Center At Pigeon Forge are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for RiverStone Resort & Spa

4.6
Wonderful
5 - Excellent
599
4 - Good
153
3 - Okay
39
2 - Mediocre
14
1 - Poor
9
4.7
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

I had stayed at Riverstone once before and had always wanted to come back. As I expected, it did not disappoint. The check-in and check out were very easy and the room was extravagant. The kids loved the lazy river and being next to the real river! We will definitely be staying here again.

Stayed 2 nights in Aug 2020

1/5

  • Liked: Amenities
  • Disliked: Cleanliness, staff & service

Trip started off with our room not being ready at check in. Our daughter too a bath in the master bathroom which was not cleaned. Large clumps of human hair came out of the jets and it was extremely disgusting and filthy. No one advised at check in that no one would bring clean towel or sheets so had to wash them all ourselves. Also, the cable didn’t even work in two of the rooms. Would not recommend staying here. First and only time for us.

Stayed 5 nights in Jul 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Jul 2020

3/5

    Our family contracted veg bugs bites while we stayed there

    Stayed 5 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We stayed in a Beautiful Suite with the MOST COMFORTABLE BED I have ever had away from home. The kids and I loved the little LAZY RIVER and the pool and my Bride enjoyed her 2 hour Mani-Pedi at the spa!

    Stayed 2 nights in Jul 2020