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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Flat-screen TV

Guest reviews

3.0/5
322 reviews
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Housekeeping
  • Hot Tub

Map

Explore the area

Popular LocationDolly Parton's Stampede Dinner Attraction5 min walk
Popular LocationLeConte Center At Pigeon Forge4 min drive
Popular LocationDollywood5 min drive
AirportKnoxville, TN (TYS-McGhee Tyson)56 min drive

Choose dates to view prices

  • Standard Double Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Double Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking
  • Deluxe Suite, 2 Queen Beds

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Suite, 2 Queen Beds
  • City Suite, 2 Queen Beds

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsCity Suite, 2 Queen Beds
  • Deluxe Suite

    Room amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite
  • Family Suite

    Room amenities

    • Sleeps 14
    • 6 Queen Beds
    More detailsFamily Suite
  • Junior Suite, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsJunior Suite, 2 Queen Beds
  • Junior Suite, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsJunior Suite, 1 Queen Bed

About this area

Pigeon Forge

Riverchase Lodge is located in Pigeon Forge. Dolly Parton's Stampede Dinner Attraction and The Comedy Barn Theater are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and Dollywood's Splash Country. Dollywood and WonderWorks are not to be missed.

Visit our Pigeon Forge travel guide
Map
Popular Location

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 5 min walk
  • Pigeon Forge Factory Outlet Mall - 3 min drive
  • The Comedy Barn Theater - 4 min drive
  • LeConte Center At Pigeon Forge - 4 min drive
  • Dollywood - 5 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • Marble Slab Creamery - 1 min walk
  • Burger King - 2 min walk
  • Baskin Robbins - 3 min walk
  • Pizza Hut - 3 min walk
  • Long John Silver's - 3 min walk

About this property

Riverchase Lodge

Hotel with free parking, walk to Dolly Parton's Stampede Dinner Attraction
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a spa tub. Free WiFi in public areas and free self parking are also provided. All 112 rooms offer free WiFi, flat-screen TVs, and phones. Guests will also find ironing boards and free toiletries.
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Outdoor pool

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Turndown service

Languages spoken

  • English

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 4 PM - 11 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: USD 2.5

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

Can I cancel my reservation for free at Riverchase Lodge and receive a full refund?
Yes, Riverchase Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Riverchase Lodge cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Riverchase Lodge?
As of Jul 8, 2020, prices found for a 1-night stay for 2 adults at Riverchase Lodge on Aug 3, 2020 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 4 PM–11 PM. Early check-in is available for a fee of USD 25.00 (subject to availability). After-hours check-in is not available.
What time is check-out at Riverchase Lodge?
Check-out is at 11 AM.
Where is Riverchase Lodge located?
Situated in Pigeon Forge, this hotel is within 1 mi (2 km) of Patriot Park and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and LeConte Center At Pigeon Forge are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Riverchase Lodge

3.0
Guest rating
5 - Excellent
48
4 - Good
82
3 - Okay
68
2 - Mediocre
60
1 - Poor
64
3.0
Cleanliness
3.5
Service and Staff
2.9
Amenities
2.8
Property condition

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

I THOUGHT I was going to a beautiful, themed property in the mountains. I was supposed to have a jetted tub in my room. When I arrived to see that this place looked aged, and not for the good, the room was nothing more than a sleezy motel room. The hallways were dirty, the room looked dismal and there was no jetted tub. When I complained, I was told that when booking through a 3rd party, there is NO GUARANTEE that I will get the room I booked...I expected more cleanliness especially since we are still dealing with CORONAVIRUS! But even with out that being in play, the place could have cleaner, used a fresh coat of paint and been more cheery of an atmosphere! VERY DISAPPOINTED that I took my husband here for Father's Day weekend.

Stayed 1 night in Jun 2020

3/5

    Pool was over crowded very busy nice location big room

    Stayed 2 nights in Jun 2020

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    Very worn including pool area. Slide out of order. Bathrooms not clean

    Stayed 1 night in Jun 2020

    4/5 Good

      This was our second time staying at River Chase our rooms are always very nice and clean and last time we stayed we had awesome customer service this time it was not I called and spoke with a man named Richard to confirm my reservations the day before I came. But when I got to the property I was told my reservations have been cancelled it's so hard to explain everything on here but more less Richard didn't do his job.

      Stayed 2 nights in Jun 2020

      3/5

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Jun 2020