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Riverchase Lodge

Photo gallery for Riverchase Lodge

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Flat-screen TV
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Overview of Riverchase Lodge

Riverchase Lodge

2.5 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • Hot tub

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
3709 Parkway, Pigeon Forge, TN, 37863

Explore the area

  • Popular LocationDolly Parton's Stampede Dinner Attraction5 min walk
  • Popular LocationPatriot Park15 min walk
  • Popular LocationDollywood4 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)56 min drive

Choose dates to view prices

About this area

Pigeon Forge

Riverchase Lodge is located in Pigeon Forge. Dolly Parton's Stampede Dinner Attraction and The Comedy Barn Theater are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and Dollywood's Splash Country. Hollywood Wax Museum and Dollywood are not to be missed.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 5 min walk
  • Patriot Park - 15 min walk
  • LeConte Center At Pigeon Forge - 4 min drive
  • Dollywood - 4 min drive
  • Smoky Mountain Ziplines - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

Restaurants

  • Corky's Ribs & BBQ — 6 min walk
  • Golden Corral — 6 min walk
  • Smokies Cuban Cafe — 8 min walk
  • Old Mill Pottery House Cafe — 13 min walk
  • Old Mill Creamery — 13 min walk

About this property

Riverchase Lodge

Hotel with free parking, walk to Dolly Parton's Stampede Dinner Attraction
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a spa tub. Free WiFi in public areas and free self parking are also provided. All 112 rooms offer free WiFi, flat-screen TVs, and phones. Guests will also find ironing boards and free toiletries.
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Turndown service

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: USD 2.5

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 71 out of 467 reviews
5 - Excellent 15%
Rating 4 - Good. 116 out of 467 reviews
4 - Good 25%
Rating 3 - Okay. 100 out of 467 reviews
3 - Okay 21%
Rating 2 - Poor. 86 out of 467 reviews
2 - Poor 18%
Rating 1 - Terrible. 94 out of 467 reviews
1 - Terrible 20%

3.0/5

Cleanliness

3.5/5

Staff & service

2.8/5

Amenities

2.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close to everything!
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
dont be fooled by the pictures, was a ok place to stay but for the money we expected more then a room with no room cleaning, walk to lobby to get any towels ect you needed. Our room had mold in the bathroom on the ceiling,
Stayed 3 nights in Jul 2021

3/5 Okay

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away from Riverchase Lodge. It’s a roach motel. Woke up to roaches on the bathroom sink, there was blood on the back of the bathroom door. It’s a dump!
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with group
Liked: Property conditions & facilities
I liked the staff and rooms
Stayed 3 nights in Jul 2021

2/5 Poor

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When you pull up it has a beautiful rustic look unfortunately I was not pleased! The room we got was not the room they show on the advertisement and booking page! It was not clean! Carpet was stained, stuff had been spilled on the front of the sink and cabinet and was not cleaned off still present when we arrived! The bathroom floor looked as though it hasn’t been mopped or cleaned! Crud around the bottom of the stool! The ironing board was stained with God only knows what. Looked nasty. We had booked Two rooms that were supposed to side by side together ! When we arrived they had 3 rooms under my name and once it was straightened out the two we got was on opposite sides of the motel! We will not be staying again and scratch this one off our list!!
Stayed 2 nights in Jul 2021