Ratings based on 933 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Florida

Don't believe the Pictures

Posted May 25, 2017
Pros: The only thing I can say was the mattress was comfortable.
Cons: everything.
Location: farther away from downtown than I wanted to but.
I was not happy with my choice of hotel. The pictures on the internet are very deceiving. The only good thing was the mattress. hotel is very old. I had to walk up a ramp and the walk way some large cracks. it made it hard to get my luggage to my room. When I got to my room I really wanted to just take the loss and leave. Yes that bad. The Curtain looks like they have never been washed. The rug was dark and dingy. The furniture was either damaged or stained. The wall sockets were broken. The hair dryer had someone hair still stuck on it. The bathroom well they held the shower walls up with screws but it was still coming off. At Night there was no light on the ramp not very safe. Sorry I cannot recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fredericksburg, VA

Hotel over running water

Posted May 23, 2017
The hotel is quite aged compared to many of the newer amenities in Gatlinburg, but the location right above running water is very soothing. They have the basic essentials that a motor lodge would require and everything was clean and in working order. Able to walk any where in the downtown strip area. Does offer breakfast at a sister facility up the road about two blocks. Greatest draw was cost for travelers on a budget but still want convenience and safe, clean room. All and all, a nice experience for a mountain stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from birmingham, al

Nice room overlooking creek

Posted Apr 30, 2017
Overall nice hotel. Ceiling had a few cracks in it but nice none the less. The bathroom floor was tile and it was heated!
Comment from Hotel Management
May 3, 2017 by Dev, Hotel Management
Hello Stephanie! We appreciate the feedback. We are currently undergoing renovations and invite you to come back and stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Clean hotel for cheap price

Posted Mar 21, 2017
The price is awesome. View of stream from balcony is beautiful. Comfy bed. Had everything I needed...Coffee maker, microwave, fridge, beds and a tv. Room not real big, but plenty of room for me! Will return there every time.
Comment from Hotel Management
Apr 23, 2017 by Dev, Hotel Management
Great pictures! We appreciate the feedback and look forward to your next stay.
5 out of 5
Recommended
for Couples
by A verified traveler from Chattanooga, TN

Very retro cool!

Posted Mar 20, 2017
Pros: This hotel is like walking into 1955, but with a hot tub! The retro vibe is awesome!
Cons: One of the light switches was a bit wonky and made some weird crackling noises....we avoided using it the rest of our stay.
Location: You are a short walk from the Aquarium and downtown. There are several cool antique stores right nearby as well as food.
Check in was super quick, our room was spotless and the balcony over the river is fantastic! This place is great! We had a huge room with a big hot tub and a wood burning fireplace. We immediately mixed a couple of martinis to drink while we enjoyed the river view from the balcony. Once out there, we found they had stacked a bunch of wood for us to use in the fireplace! Very cool! We really enjoyed staying here and this will definitely be our go-to place to stay on the mountain from now on. Loved it!
Comment from Hotel Management
Apr 23, 2017 by Dev, Hotel Management
Thank you for the great review George! We are thrilled that you have so many kind words. We definitely look forward to hosting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel by the river stream. Quiet and comfort.

Posted Mar 16, 2017
Every thing went well. Stayed 3nights. A nice large room.
Comment from Hotel Management
Apr 23, 2017 by Dev, Hotel Management
Thank you for your feedback! We look forward to having you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the river view rooms! So relaxing.

Posted Mar 8, 2017
The rooms were cozy and checking in was easy. Loved having the river view from my room. I will definitely stay here again.
Comment from Hotel Management
Apr 23, 2017 by Dev, Hotel Management
Thank you for the great review. We look forward to having you again!
3 out of 5
by Guy

Presidents Day weekender

Posted Feb 22, 2017 on Hotels
Room extremely small. The walk to breakfast made us too late the first day for the 10:00 AM end of breakfast service.
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
We appreciate you taking the time to leave a review about your stay with us at Rocky Waters Motor Inn, here in Gatlinburg. We are do apologize that the size of the room was not to your satisfaction. We do have various different types of room here at Rocky waters (singles, doubles, 2 room suites, and deluxe hot tub rooms) that may meet your needs better for your next visit to Gatlinburg.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Great room for the price. Clean room and beds, pretty balcony and close enough to downtown to walk.
Comment from Hotel Management
Feb 22, 2017 by Christina , Hotel Management
Thank you very much for writing this review about the experience that you had at Rocky Waters Motor Inn. We are happy that you were satisfied with your stay and look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and Peaceful

Posted Feb 22, 2017
We stayed just the night but will definitbe staying again.
Comment from Hotel Management
Feb 22, 2017 by Christina , Hotel Management
We are very happy to hear that you will be staying with us again. Hopefully you will have more time next time to enjoy and explore the area.