Ratings based on 1,301 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Posted Feb 4, 2017
Staff and was courteous. Room was clean. Exceeding expectations.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Shular Inn Pigeon Forge, Tn. not what it was.

Posted Dec 22, 2016
Pros: Shular Inn is not a dirty hotel, but it does need work. Once one of the best, now close to most of the others. Bathroom fan did not work, and saw mold
Cons: The hotel needs inside painting again, repairing the units as needed. I know it has been remodeled once since being built but it would not take much.
Location: Close to the Island, the candy shop, Christmas shop and many restaurants.
Went up to shop and check the fire damage in Gatlinburg. Great shopping deals. Could smell the fire as far away as Pigeon Forge (not strong in PF). The fire was a hit and miss on Ski Road and the back side of Gatlinburg. What a shame that teenagers could find it amusing to destroy a national forest, peoples homes, kill animals and human life. The smell of smoke was very strong and had a negative effect on my sinuses. We checked out the new trampoline site and enjoyed it very much, even if the sales clerk was not on top of her game and forgot our water and arcade card. The Island is a great place to chill and enjoy a meal and drinks.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

excellent hotel

Posted Dec 1, 2016
Room clean with a great staff. Great location. Only thing I did not like, was that the bathtub did not have a bath mat and the toilet did not have a lid. I would recommend this hotel to both friends & family.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016
Very friendly staff. Would have been nice to have a night stand on both sides of the bed.
4 out of 5
by A verified traveler

Excellent Tourist Location!

Posted Nov 28, 2016 on Hotels
This is the perfect spot for anyone wanting to be in the best of Pigeon Forge with easy access to Gatlinburg. The room was great and the staff were very awesome!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great place to stay

Posted Nov 24, 2016
Excellent staff. Good hot breakfast buffet including cereals, fruits , etc. Enjoyed our stay. Good location.
4 out of 5
by A verified traveler

Convenient

Posted Nov 23, 2016 on Hotels
Great location
2 out of 5
by A verified traveler

Not so great

Posted Nov 23, 2016 on Hotels
Very hard mattress. Room cleaning skipped us. Slick floor in bathroom. Toilet stopped up couldn't get anyone to come unstop it. Finally went and bought a plunger ourselves.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels