Ratings based on 1,343 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

very clean n friendly, hard working staff

Posted Jul 14, 2017
Pros: Clean and friendly staff. Beds and shower were wonderful
Cons: I was pleased with all.
Location: The location was right on the main strip next to the Firehouse Sub and the Island!
We had a wonderful time there. Close to everything in town, Very clean and comfy! We would stay there again and again
Comment from Hotel Management
Jul 14, 2017 by Dannille Front Desk, Hotel Management
We greatly appreciate your review! Thank you so much for giving such detail! We loved having you stay with us and hope that you will come back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Nice hotel and location. Outside pool and hot tub was very nice. Indoor pool and hot tub was nice as well and open 24 hours. Staff was very friendly.
Comment from Hotel Management
Jul 9, 2017 by Dannille Front Desk, Hotel Management
It was a pleasure to have you stay with us! We are so glad you enjoyed the pools! Thank you for taking the time to share your thoughts!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
Great place with attractions within walking distance
Comment from Hotel Management
Jul 4, 2017 by DA, Hotel Management
We are thrilled that you had such a great time! We would love to have you join us again! Thank you for sharing your experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Everyone was nice and explained everything

Posted Jun 5, 2017
It was very nice and the people were very helpful telling where everything was clean and convenient
Comment from Hotel Management
Jun 11, 2017 by DA, Hotel Management
Thank you so much for the excellent review! We are very proud of our friendly and knowledgeable staff and we are so glad to hear that you found them helpful! We appreciate your business and look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Smokies

Posted May 16, 2017
Excellent hotel. Recently remodeled. Walking distance to some shops and restaurants.
Comment from Hotel Management
May 18, 2017 by DA, Hotel Management
Thank you for the wonderful review! It is so nice to hear how thoroughly you enjoyed your stay! Please think of us for your next visit to Pigeon Forge!
5 out of 5
Recommended
for Everyone
by A verified traveler from madisonville, ky

Posted May 15, 2017
Great room! Good breakfast. Close to restaurants and shopping.
Comment from Hotel Management
May 18, 2017 by DA, Hotel Management
We are thrilled that you loved your room, and our great location! Please come again, and thank you so much for providing feedback!
3 out of 5
by A verified traveler from Rhode Island

Surprising.

Posted May 1, 2017
We made the choice of this hotel based ion it's customer rating. We were traveling with our 5yr old granddaughter. Having come down with a cold, we holed up in the room one afternoon and rested while our 5yr old ran around the room. After 2 hours of playing barefoot in the room, her feet were filthy from the carpets. The one thing you can't see when you checkin. The carpets need to be shampooed on a more regular schedule. The facility definitely shows its age. The staff is friendly and courteous and the location is fairly central to the attractions.
Comment from Hotel Management
May 13, 2017 by DA, Hotel Management
We appreciate you taking the time to review us and let us know about your issues. We will certainly address this. Thank you for choosing Shular Inn and we hope to see you again!
5 out of 5
by Brian

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
May 11, 2017
Thank you for taking the time to rate us! We appreciate you!
4 out of 5
by A verified traveler

Posted Apr 10, 2017 on Hotels
Friendly staff, excellent facility but the breakfaat was lacking in quality and selection.
Comment from Hotel Management
May 9, 2017
Thank you for reviewing! We are surprised by your comments on the breakfast and would love more input on that!
4 out of 5
by David

Good overnight stay.

Posted Apr 6, 2017 on Hotels
We were amazed to get a reservation at the last minute, and were very pleased with the accommodations. It's in a very busy area, but we were in the 2nd building, which was quieter and away from the road. Thought it was a little pricey for an outside-entrance facility, but it was Pigeon Forge, so - - -. WIFI was great.
Comment from Hotel Management
May 11, 2017
What an awesome review! We really appreciate your feedback and are so glad that you were pleased with your stay! We hope to get the chance to accommodate you again!