Ratings based on 1,016 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Pigeon Forge, Tennessee
A good value. The room was spacious ad clean.Posted Sep 21, 2015
We booked three rooms, and while our rooms did not connect, we were close to one another. Everyone had a good opinion of the rooms and service. Would definitely book a room in the future.
for Everyoneby A verified traveler from Ohio
ExceptionalPosted Sep 14, 2015
Great location. Had room for our truck and trailer and street rod during our stay for the Shades of the Past.
by A verified traveler from alabama
Posted Sep 9, 2015
Pros: It was ok, was expected by better.
Cons: Clean carpet.
Location: Shopping outlets.
Had a great stay in the area , hotel wasn't exactly what I expected. Breakfast was not good at all.
for Everyoneby A verified traveler from oakhurst nj
You are in the center of everything.Posted Aug 13, 2015
Great place. Clean, pools are great. You are in the center of everything. Great location.
for Everyoneby A verified traveler from White Bluff, TN
Hotel was exactly as describedPosted Aug 5, 2015
Pros: Layout and pools
Cons: Showers and beds
Location: The island is right across the street. The track as well.
Hotel was exactly as described. We rented 2 rooms, and one of the window ac units wasn't quite up to par (since the adjoining doors were open it wasn't an issue. Could have been if only renting one room. Pools were nice and clean. Didn't see anything of concern. Didn't get to partake in the breakfast thanks to the log cabin pancake house :) Beds could have been better but I have slept on much worse. Water pressure in the shower left some things to be desired but honestly what hotel is perfect in the shower department. Overall good room, good price and I would stay here again. Walking distance to the island, the track and several other cool places.
for Everyoneby A verified traveler
Posted Jul 23, 2015
I thought it was a great place to stay. It was very clean, had great amenities and the staff was very friendly.
by A verified traveler from KY
NASTY floors, bad lighting, poor servicePosted Jul 21, 2015
Pros: 24 hour pool.
Cons: The carpet needs replaced, not cleaned. Friendler service at front desk, other than the gentlemen on night shift. Working fridge and better lighting.
Location: The Island, The Track, bunch of $10 shops, food places, Jurassic Park boat ride
We preferably wanted a hotel that had a pool that was open 24 hours and The Shular had that and an alright price for what seemed to be a nice hotel. When we made it to the hotel my boyfriend went to check in and the manager at the front desk was quite nosy and not very friendly. He handed her his ID and she asked if there was anyone 21 in the party. We look pretty young for our age but his ID stated he was 21. He told her he was 21, she checked the ID again and then stated all they had was a smoking one queen bed room, when we booked smoking two queen bed room, and said that we only booked for one person (which must have been expedias mistake). She then asked if he smoked and asked where he worked for some reason, leaving us feeling very unwelcomed. When we found our room we found the fridge and microwave were not working. We went down to the front desk and the manager said someone would be down to fix it, waited forever and still nobody came so we pushed the reset button and they came on, however only the freezer part worked. Later that night we noticed that the floor felt sticky, checked our feet and they were BLACK. I took a shower and cleaned my feet, and had my boyfriend carry me to the bed since he had socks. Carpet needs replaced, it's very nasty. Room is also very dim, hurts your eyes and they gave us a connecting room and they kept trying to open the door and were loud. Will not ever return, and would not recommened this hotel to anyone. Way overpriced
for Everyoneby A verified traveler from T. ohio
Nice hotel. Close to everythingPosted Jul 19, 2015
Great experience. Clean rooms, friendly staff, and great breakfast. This was our second time staying in this hotel and would definitely stay again
for Everyoneby A verified traveler
RecommendationsPosted Jul 17, 2015
I think it would serve use better with Softer towels
for Everyoneby A verified traveler from Bayou La Batre,Alabama
We had a very nice stay at the hotel,will return.Posted Jul 13, 2015
Pros: Clean,good staff,clean room,good breakfast,comfortable bed.
Cons: Would be nice to have a vending soda machine and ice machine on all floors.
Location: Dixie Stampede,Lumberjack Feud, Restaurants, Fun parks for the kids,lots of places to shop.
The staff was very nice,and room we stayed in was very clean.The breakfast was very good. Enjoyed the jacuzzi in our room also.Thanks.