Ratings based on 1,985 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified traveler from Tennessee
Great hotel close to lots of fun!Posted Nov 9, 2015
Very clean, extremely friendly, stress-free check in/out, and located very conveniently near everything!
for Everyoneby A verified traveler from G
Very pleasant loved the small balcanonysPosted Nov 3, 2015
The small balconies made the room. The room was clean and am their we're always clean towels, so this hotel rocked. Loved that it was in walking distance to down town Gatlinburg the trolleys make it so much easier to get around so you don't have to worry about fighting the traffics
for Everyoneby A verified traveler from Decatur, Alabama
Nice hotelPosted Oct 31, 2015
Nice hotel. Celebrating my birthday and the fall color.
by A verified traveler
Hotel is outdated and room smells awfull.Posted Oct 31, 2015
Hotel is outdated and the room smells awful. The WiFi signal is very low. Is in walking distance of the strip, with very good restaurants. The Smokys are beautiful during this time of the year.
for Everyoneby A verified traveler from Indiana
Good LocationPosted Oct 30, 2015
Pros: Close to downtown. Easy to access.
Cons: Could use an upgrade. New paint, bed covers, Bathroom very narrow.
Location: Not that far from downtown, close enough to shop and not get exausted walking back to Lodge.
Good location, close to downtown. Not a bad motel but could use an upgrade. Still a very pleasant stay. Would stay again.
for Everyoneby A verified traveler from western nc
Great stayPosted Oct 26, 2015
Pros: Creek side w/small balcony, indoor pool, friendly staff, creek side fire pit lounging area
Cons: Updated rooms, parking, understaffed
Location: 1/2 mile up a real in center of gatlinburg, it's central yet off the beaten path
We had an excellent experience at the Sydney james. Pros-great location, riverside rooms, creek side fire pit area, indoor heated swimming and jacuzzi very nice, good price cons-rooms could definitely use an update, understaffed we never received maid service
for Everyoneby A verified traveler from ohio
very nice hotelPosted Oct 22, 2015
Pros: the room was roomy plus it had a nice pool
Location: there is the mountains, about a 10 min walk from downtown Gatlinburg and about 20 mins from pigeon forge
we stay there for 3 nights the place was very nice. quiet they have a nice indoor pool and 2 out door pools will stay there again when I am in the smoky moutains .
for Everyoneby A verified traveler from NC
Nice hotel; but long walk to Gatlinburg mainstreetPosted Oct 17, 2015
Pros: Updated curtains/bedspread and nice floor.
Cons: Add a sink outside of bathroom. Somewhat annoying to not be able to wash your hands or use water if someone was in the bathroom.
Location: The hotel is near the mainstreet in Gatlinburg. All the shops and food places on Parkway St. are nice.
Very satisfied with our hotel room. We spent most time out, but having a clean hotel room was very important.Curtains, bedspread, floor, and bathroom all very clean and in good shape. Only complaint, we had a 2 double bed room; one bed was okay, the other bed mattress was in pretty bad shape. Would stay there again, but would pay for parking near mainstreet rather than walking there.
for Everyoneby A verified traveler from Maryland
The mountain lodge!!!Posted Oct 15, 2015
We stayed at Sidney James for 5 nights in October 2015 (last week) Great location. Close to downtown, but far enough away to still give you that mountain feel. Roughly 1/2 mile from the strip. Right at the opening of great smoky mountains national park. Staff was very friendly and hotel was clean. Great price compared to all other hotels in town. Older hotel but they were doing renovations to different areas of hotel. We were also given a free upgrade which was awesome!! Indoor pool was nice. We swam almost everyday. Would definitely stay at this hotel again, in fact we extended our trip an extra night.
for Everyoneby A verified traveler from Dalton Ga.
Nice hotel was conveinantly locatedPosted Oct 14, 2015
Pros: Indoor pool and jacuzzi
Had a great time with my daughter. She enjoyed the indoor pool and especially going into the cave around the pool. Room was clean and staff at front desk very friendly.