Ratings based on 217 Verified Reviews

3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the strip

Posted Jun 1, 2017
Room was nice. Hard to get into you had to swipe the card on the door numerous times and hope you get a green light. Jacuzzi tub was nice took us calling the front desk to get it to work had to push the button really hard really fast. And the breakfast was horrible everything was generic brands and very few options. Other then that it was great staff was friendly pool was nice and bed was comfy!
Comment from Hotel Management
Jun 19, 2017 by Sleep Inn, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice rooms! Great balconies.

Posted May 18, 2017
Pros: Enjoyed our stay. Very clean, nice rooms! Courteous staff.
Cons: It would have been nicer to have the pool open until at least 11; Pool closed too early in my opinion (10pm)
Location: Short walk to the strip.
We enjoyed our stay in Gatlinburg. This hotel is a gem! Very clean! Nice rooms! The staff was very courteous! My only concern was that the pool be closed at perhaps 11 instead of 10 pm! Other than that, the hotel is great! Plan on staying here each time we visit!
Comment from Hotel Management
Jun 19, 2017 by Sleep Inn, Hotel Management
Thank you for staying with us.
5 out of 5
by patricia

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Staff was nice. Hotel was a bit dated but overall was very clean.
Comment from Hotel Management
Jun 11, 2017 by Sleep Inn, Hotel Management
Thank you for staying with us.
4 out of 5
by A verified traveler

A Week in the Smokies

Posted Apr 10, 2017 on Hotels
Large, comfortable room. Bed was great. Things were generally clean and well-maintained. Didn't use the pool area. Breakfast was adequate, but the area was really small given the number of guest trying to use it. removed a bit from the downtown action of Gatlinburg, but a quarter mile walk will get you to food and the beginning of the attractions.
Comment from Hotel Management
Apr 17, 2017 by Guest Services, Hotel Management
Thank for choosing to stay with us. Please visit us again soon.
5 out of 5
by jason

Posted Apr 3, 2017 on Hotels
excellent!
Comment from Hotel Management
Apr 6, 2017 by Guest Services, Hotel Management
Thank you for taking time to let us know about your recent stay with us. We appreciate you choosing us for your accommodation needs. It was our pleasure to have you as our guest. Please visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, VA

Semi close to Gatlinburg

Posted Apr 2, 2017
Room was clean, nice breakfast, indoor pool with a lazy river, great experience
Comment from Hotel Management
Apr 3, 2017 by sleep inn, Hotel Management
Thank you for staying with us.
2 out of 5
by Samuel

Unhappy

Posted Mar 28, 2017 on Hotels
Plumbing issues, Dusty room Stained sheets
Comment from Hotel Management
Mar 30, 2017 by Guest Services, Hotel Management
Thank you for staying with us. We apologize if you were inconvenienced in any way during your stay. I have shared your comments with our housekeeping department. We are sorry your room was dusty and for the issue with your sheets.
5 out of 5
by Gary

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 30, 2017 by Guest Services, Hotel Management
Thank you for staying with us.
4 out of 5
by Jared

The best economy hotel in Gatlinburg

Posted Mar 26, 2017 on Hotels
Great place for a quick trip ....... Clean and Excellent ! Walking distance to everything.
Comment from Hotel Management
Mar 30, 2017 by Guest Services, Hotel Management
Thank you choosing to stay with us. We appreciate your kind comments.