Ratings based on 740 Verified Reviews

3.2 out of 5
64% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from S. Illinois

Average Place

Posted Jul 23, 2017
Pros: walking distance, friendly staff
Cons: Bathrooms need up dated. No pool due to past year fire. The pool area was off limits, but wasn't mentioned on the site.
Location: Quiet, walking distance to the town area.
It was ok for 1 night stay. I wouldn't stay their any longer.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Great walking distance

Posted Jul 5, 2017
The room was pretty spacious, the staff was very helpful and the walk to Gatlinburg only took minutes. We walked all the way to the end of town without a problem at all. Unfortunately their pool was damaged during the fire, which is out of their control, but it would have earned 5 stars as that is something that would've been really refreshing after a long walk in town.
1 out of 5
by Walter

Posted Apr 9, 2017 on Hotels
Sucked
5 out of 5
by kenton

This traveler left a rating score only Posted Apr 1, 2017 on Hotels
2 out of 5
by A verified traveler

Location

Posted Mar 30, 2017 on Hotels
Last minute stop on our way home from Florida . Price was good ; hotel and grounds not clean !! Walls so thin you could hear people all night !
5 out of 5
by Shelly

This traveler left a rating score only Posted Mar 30, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Jan 17, 2017 on Hotels
One of the managers threatened a few of my students by saying she would kick us out for a minor issue.
2 out of 5
by A verified traveler

Much needed repairs!

Posted Dec 3, 2016
Hotel is old but the bathroom was is desperate need of a repair. There was no cold water for the sink and the shower water spot was pulled away from the wall and looked like it was going to fall apart. It was all rusted and was not easy to turn off and on.
4 out of 5
by A verified traveler

Thanksgiving in Gatlynburg 2016

Posted Nov 30, 2016 on Hotels
The hotel could have used a little remodeling in the rooms, but for the price its perfect. Very convenient to downtown Gatlynburg. everything was within a 5 min-15 min walk. Breakfast was good. Customer service always gave us extra towels and blankets w/ no problem. Its a cute and cozy place to stay.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels