Nice and clean, but small rooms. Staff was great.
Posted Dec 12, 2016
First of all, I would like to say that our thoughts and prayers are with all the people of Sevier County! Yal are truly Smokey Strong and Mountain Tough!
My family and I stayed here last week on family vacation. We were booked in downtown Gatlinburg, but due to the recent fire the city was still closed, so we booked here. The rates were good and it looked like it had been updated recently in the pictures online. We were greeted and helped by super great staff the entire stay. The room was very clean and up to date. The rooms were very small so moving around suitcases and small children was kind of like an obstacle course. But we never plan to just hang out in our room. So beside not having much space, there weren't any negatives to our stay. The breakfast was good with many hot and cold things to choose from. The kids enjoyed the heated indoor salt water pool. And the hotel is right on the strip in the middle of Pigeon Forge so it was easy to get around to shop.