Ratings based on 1,673 Verified Reviews

4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2017
very nice an clean room. Frendly staff an helpful. Lobby every nice an comfortable. Breakfast very good an all time coffee was great addition. Pools an hot tub was very nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa, AL

Beautiful!

Posted Jan 30, 2017
Pros: Cleanliness.
Definitely the cleanest hotel we have ever stayed in. The staff was extremely nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Jan 24, 2017
The bed is so comfy, they have bath&body work soap, the staffs are nice. 100% excellent. Breakfast is hot and good. Will stay here again if i do a trip in pigeon forge.
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Close to Dinner Theaters and Etc.

Posted Dec 12, 2016
Pros: Everything
Location: The Inn On the River puts you in the middle of lots of eating places, things to do, whether it be driving or walking.
This is a very nice, warm and clean motel and very helpful to their clientele relative to purchasing tickets at the motel for the dinner theaters and etc. The motel had a very nice breakfast meal and the pool/hot tub is very nice. The Christmas decorations and the fireplace in the lobby help put you in the Christmas spirit. Very nice!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Extras

Posted Nov 27, 2016
They are friendly . Have bath body stress products nice touch. 7 to 10 free popcorn tea water . Coffee all day. Breakfast nice s lot of choices . Beds sleep good snd the pillows are not flat . The only thing was the movies in tv were reruns . Nice place will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Posted Nov 26, 2016
This was a lovely place to spend family time. All the staff members we encountered were friendly and helpful. We would definitely return here on another trip to TN!!
2 out of 5
by A verified traveler from Ky

Disappointed After Basing Decision On Reviews

Posted Nov 25, 2016 on Orbitz
This hotel has the absolute worst location. You will be disappointed if you like to be in the center of everything. We thought with the Breakfast Buffet that was offered, we would save some money. We were wrong. If you don't like to wait to get a seat or don't like to compete with bus tours, you will not be able to take advantage of the bar. As far as cleanliness, it was pretty clean until you get to the stained mattress! Yuck! Ever heard of mattress covers? For the money and location, go with Margaritaville Hotel at the Island!!!!!
5 out of 5
by A verified traveler

Great location are beautiful view of the river.

Posted Nov 19, 2016 on Hotels
The workers were great. THEY were very friendly and helpful, they made us feel right at home.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Hotel

Posted Nov 15, 2016
Pros: Great location and free breakfast.
Cons: Nothing
Location: Shopping, food and activities just a few minutes away.
Great stay. Very convenient to activities and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 14, 2016 on Orbitz
Location: Convenient to shopping malls and located beside the Christmas Store.
Nice hotel with very good breakfast, comfortable rooms and great service.