Ratings based on 1,080 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Nice hotel with awesome indoor waterpark.

Posted Jan 20, 2016
My family had a great time. We will definitely be back again!
Comment from Hotel Management
Jan 21, 2016 by Manager on Duty, Hotel Management
Thank you for your feedback! We appreciate your patronage and look forward to serving you and your family again. Have a wonderful day and safe travels wherever your roads may lead!
1 out of 5
by A verified traveler

Mal noche

Posted Jan 2, 2016
Estuvo súper mal muchos animales que se llaman chinches y yo con mis hijos pequeños no me gusto
Comment from Hotel Management
Jan 11, 2016 by Manager on Duty, Hotel Management
Lamentamos mucho que usted no disfruto de su tiempo con nosotros. Tratamos de explicar el tema de las chinches a usted, pero sentimos que algo se perdió en la traducción. Esperamos que usted considere y nos de otra oportunidad para mostrar lo importante que es la satisfacción de nuestros clientes para todos nosotros! Tenga un día maravilloso!
4 out of 5
Recommended
for Everyone
by A verified traveler from Asheville NC

Spacious for large families

Posted Dec 22, 2015
We love this hotel!! Our family stays here every year and it's always great!
Comment from Hotel Management
Dec 22, 2015 by Manager on Duty, Hotel Management
We thank you so very much for your continuing patronage and vote of confidence! Your enthusiasm for our property and desire to return year after year is what our staff strives for each and every day. We look forward to your next visit and wish you and yours a Very Merry Christmas and a Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hendersonville Tn

Nice and close to everything

Posted Dec 21, 2015
We had a wonderful time. Everyone was nice we even received a call from the front desk making sure everything looked good. I was very impressed with this hitel. We will stay again in the future.
Comment from Hotel Management
Dec 22, 2015 by Manager on Duty, Hotel Management
We appreciate you taking the time to share your thoughts with us! Feedback from our guests is very important and we thank you for doing your part to help us provide a superior experience for all. We look forward to serving you again and wish you and yours a Very Merry Christmas and a Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tenn.

Top on My List!

Posted Dec 17, 2015
Pros: Very,Very, Friedley. Will do anything you ask within reason.
Cons: Not one things.
Location: Close to anything we wanted to do or see!
Had to book us at the last minute. during their busiest time of the year. Took us...Then had to upgrade, they met all our needs immediately. Beautiful place with so much room.
Comment from Hotel Management
Dec 20, 2015 by Manager on Duty, Hotel Management
Thank you so very much for taking the time to share your thoughts with us! Our staff take great pride in providing a superior experience for all of our guests and receiving positive comments goes a long way towards reinforcing the hard work they do. We look forward to serving you again and wish you a Very Merry Christmas and a Happy New Year!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice area, close to many venues, room was clean

Posted Dec 17, 2015
Pros: spacious and the area that it was located.
Location: went to the Thomas Kincaid light show. do not miss this
would go back to this hotel, receptionist were both pleasant and informative.
Comment from Hotel Management
Dec 23, 2015 by Manager on Duty, Hotel Management
Thank you for sharing your thoughts with us! Feedback from our guests give us valuable information and we thank you for helping us to provide a superior experience for all of our guests. We look forward to serving you again. Have a Very Merry Christmas and a Happy New Year!
3 out of 5
Recommended
for Everyone
by A verified traveler

weekend stay

Posted Dec 7, 2015
Cons: update décor, better lighting.
The hotel room was spacious and clean, but the décor was dated and dark.
Comment from Hotel Management
Dec 9, 2015 by Manager on Duty, Hotel Management
Thank you for sharing your thoughts with us. Feedback is very important and we value all that our guests have to say. We would like to invite you to come stay with us again after the first of next year as all of the furnishings in our units is being replaced with new custom built pieces. We hope you will enjoy these upgrades and we look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Very Nice Hotel

Posted Nov 28, 2015
This hotel was very nice. Although we were only in town for a quick overnight trip, our stay was on of the best parts. There was room for three adults and a teenager to spread out. The bathroom facilities could use an update but that was the only thing I observed. The room was clean and fully furnished. The hotel staff were friendly and accommodating. We would definitely stay there again.
Comment from Hotel Management
Nov 28, 2015 by Manager on Duty, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Morganton nc

Most recommended

Posted Nov 27, 2015
The resort at governors crossing was very clean staff was very friendly. You are close to everything. I will be back.
Comment from Hotel Management
Nov 28, 2015 by Manager on Duty, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Great place to stay with kids!

Posted Nov 25, 2015
This is our 3rd time staying here and it's always been very clean and the staff very friendly. The indoor place is a great plus too!
Comment from Hotel Management
Nov 26, 2015 by Manager on Duty, Hotel Management
Thank you for taking the time to share your thoughts with us. Feedback from our guests give us valuable information and we thank you for helping us to provide a superior experience for all of our guests. We look forward to serving you again and wish you all the very best of the years to come!