Ratings based on 321 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
79% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Amanda

Posted Jun 20, 2016 on Hotels
Comment from Hotel Management
Jun 24, 2016 by Thom C, Hotel Management
Thank you Amanda for taking the time to rate our hotel. Your business is truly valued here at the Travelodge Inn & Suites, we hope your visit to the Smokies was memorable!
5 out of 5
by harishankar

Posted Jun 20, 2016 on Hotels
Comment from Hotel Management
Jun 24, 2016 by Thom C, Hotel Management
Thank you for taking the time to rate our hotel. Please know that your business is truly valued here at the Travelodge Inn & Suites, we certainly look forward to your next stay!
1 out of 5
by David

Posted Jun 19, 2016 on Hotels
Comment from Hotel Management
Jun 24, 2016 by Thom C, Hotel Management
Thank you David for taking the time to rate our hotel. It is disheartening to receive such a rating without any feedback. Feedback is always welcomed and appreciated, as it helps us to identify areas that may need improvement. Thanks again for the rating, we hope your visit to Gatlinburg was memorable.
4 out of 5
by A verified traveler from MO

Nice hotel close to the strip but quiet

Posted Jun 16, 2016 on Orbitz
We had a great time. The pool was closed for the first day and a half which we were bummed about because that is why we chose that hotel but they did get it fixed. The hotel was very clean and had friendly staff and management. It was right behind the strip so it was quiet but we walked to everything including the Aquarium. It is also close to the entrance of the park for convenience.
Comment from Hotel Management
Jun 25, 2016 by Thom C, Hotel Management
Thank you Kathy for taking the time to rate our hotel and to share your feedback. We apologize for the issue we had with the pool, but glad we could get it back in service before you left. Your business is truly valued here at the Travelodge Inn & Suites, we certainly hope your visit to Gatlinburg was memorable.
4 out of 5
by Emily D from Southeast Missouri

Good Hotel for price

Posted Jun 13, 2016 on Hotels
Our room was very large, about twice the size of a normal room. There was a balcony overlooking the creek but since we were on the 6th floor it was pretty far below. I would request a lower floor next time. The breakfast was basic continental, with hot waffles. It was about 1.5 blocks off the main road through town. Close enough to walk to most things, yet far enough from the noise. It was on the very south side of town so very close to the national park entrance or to Ober Gatlinburg.
Comment from Hotel Management
Jun 24, 2016 by Thom C, Hotel Management
Thank you Emily for taking the time to rate our hotel and to share your experience. Your business is truly valued here at the Travelodge Inn & Suites, we certainly look forward to your next stay!
2 out of 5
by Constance

Needs some TLC.

Posted Jun 13, 2016 on Hotels
Pool was out of order during our stay. Beautiful grill outside, BUT they did not have any gas for it. They said that people kept stealing the gas. Of course, all they need to do is keep the gas canister in the office and sign it out when a customer want to use it. As we stepped out of the elevator, the cement walkway to our room was very dirty and stained. Lots of cracks and bulges in the walls. Dirty window in our room.
Comment from Hotel Management
Jun 24, 2016 by Thom C, Hotel Management
Thank you Constance for taking the time to rate our hotel and to leave us this insightful review. We apologize for the many inconveniences suffered during your stay. Please know that your comments have been shared with staff, so that we may make improvements to avoid such inconveniences in the future.
4 out of 5
by Nita L from marion in

Posted Jun 8, 2016 on Hotels
Nice view and great location.plan on staying there next year
Comment from Hotel Management
by Thom C, Hotel Management
Thank you Nita for taking the time to rate our hotel and to share your feedback. We are thrilled that you enjoyed your stay with us and look forward to seeing you again next year! Thanks again for choosing Travelodge Inn & Suites!
5 out of 5
by A verified traveler

Wonderful wish I lived in this hotel!!!!

Posted Jun 8, 2016
Best experience ever great everything I love this hotel!
Comment from Hotel Management
Jul 11, 2016 by Thom C., Hotel Management
Thank you for taking a moment to rate our hotel and to share your experience. Your business is truly valued here at the Travelodge Inn & Suites, we hope your visit to Gatlinburg was equally as wonderful!
4 out of 5
by A verified traveler

Posted Jun 4, 2016 on Hotels
Comment from Hotel Management
by Thom C, Hotel Management
Thank you for taking a moment to rate our hotel. Your business is truly valued here at the Travelodge Inn & Suites, we certainly hope you enjoyed your visit to the area!
4 out of 5
by A verified traveler

Clean and reasonable price

Posted Jun 3, 2016 on Hotels
Next to river is a plus. Clean and reasonable price. Free breakfast is below average.
Comment from Hotel Management
by Thom C, Hotel Management
Thank you for taking the time to rate our hotel and to share your feedback. We are glad you found our accommodations to be a good value for the rate, but are sorry we missed the mark with breakfast. Guest feedback is always welcomed as it gives us ideas to target for improvement. Thanks again for the review, your business is truly valued here at the Travelodge Inn & Suites.