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Overview of Tremont Lodge & Resort

Photo gallery

Guest reviews

3.9/5 Good
662 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

Highlights

Popular LocationDark Island Swinging Bridge7 min walk
Popular LocationShadows of the Past Hiking/Biking Trail10 min walk
RestaurantLittle River BarBeQue2 min drive
RestaurantCarriage House Restaurant3 min drive
AirportKnoxville, TN (TYS-McGhee Tyson)31 min drive

Choose dates to view prices

  • Room, 1 King Bed (No Pets)

    3.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Multiple Beds (Cades Cove/No Pets)

    Room amenities

    • Sleeps 6
    • 2 King Beds
    More details
  • Room, 1 King Bed, Accessible (Service Animals Only)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed (Pet Friendly)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (No Pets)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Family Suite, Multiple Beds, Accessible

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Family Suite, Multiple Beds (No Pets)

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Family Suite, Multiple Beds (Pet Friendly)

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed with Sofa bed, Jetted Tub (Fireplace/No Pets)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed, Jetted Tub (Fireplace/No Pets)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed with Sofa bed (No Pets)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 King Bed, Fireplace (No Pets)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed with Sofa bed, Fireplace (No Pets)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Cabin, Multiple Beds (On-Site/No Pets)

    Room amenities

    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Room, 2 Queen Beds (Pet Friendly)

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Townsend

Located in Townsend, Tremont Lodge & Resort is in a rural area. The area's natural beauty can be seen at Great Smoky Mountains National Park and Cades Cove. Traveling with kids? Consider River Rage Go-Kart Track and Next To Heaven. Looking to get your feet wet? Kayaking and rafting adventures can be found near the property.

Map
Popular Location

What's nearby

  • Dark Island Swinging Bridge - 7 min walk
  • Shadows of the Past Hiking/Biking Trail - 10 min walk
  • Townsend Visitor Center - 10 min walk
  • Cowboy Tubing - 2 min drive
  • River Rage Go-Kart Track - 2 min drive

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 31 min drive

Restaurants

  • Little River BarBeQue - 2 min drive
  • Carriage House Restaurant - 3 min drive

About this property

Tremont Lodge & Resort

Family-friendly lodge with 2 outdoor pools and indoor pool
2 outdoor pools, an indoor pool, and a conference center are available at this smoke-free lodge. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. All 132 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and premium bedding. Guests will also find phones and free toiletries. Limited housekeeping is available.
Tremont Lodge & Resort offers 132 accommodations, which are accessible via exterior corridors and feature designer toiletries and complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free RV/bus/truck parking

Things to do

2 outdoor pools
Children's pool
Hiking/biking trails
Indoor pool
Playground

Family friendly

2 outdoor pools
Children's pool
Dry cleaning service
Indoor pool
Microwave
Playground

Conveniences

Banquet hall
No elevators
Reception hall

Guest services

Concierge services
Dry cleaning service
Housekeeping (limited)
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

Meeting rooms
Conference center

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sun loungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Heating (climate-controlled)
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Designer toiletries

Entertainment

Premium channels

Food and drink

Coffee/tea maker
Microwave

More

Access via exterior corridors
Phone

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)

Renovations and closures

The following facilities will be closed from 1 May 2020 to 31 July 2020 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per day
3 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Valley View Lodge
Best Western Valley View Lodge Townsend
Best Western Valley View Townsend
Tremont Lodge Resort Townsend
Tremont Lodge Resort
Tremont Lodge & Resort Lodge
Tremont Lodge & Resort Townsend
Tremont Lodge & Resort Lodge Townsend

Frequently asked questions

Can I cancel my reservation for free at Tremont Lodge & Resort and receive a full refund?
Yes, Tremont Lodge & Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Tremont Lodge & Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool access is from 10 AM–10 PM.
Is this lodge pet-friendly?
Yes, Tremont Lodge & Resort allows pets (limit 3 per room). There's a fee of USD 10.00 per pet, per day.
How much is parking at this lodge?
Self parking is free at this property.
What time is check-in at Tremont Lodge & Resort?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this lodge?
Check-out is at 11 AM.
Where is this property located?
This family-friendly Townsend lodge is located in the mountains, within a 10-minute walk of The Little River Railroad and Lumber Company Museum and Dark Island Swinging Bridge. Great Smoky Mountains National Park is 2.6 mi (4.1 km) away.

Guest reviews

5 - Excellent
242
4 - Good
221
3 - Okay
121
2 - Mediocre
56
1 - Poor
22
4.1
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.8
Property condition

3/5

  • Disliked: Cleanliness, property conditions & facilities

The grounds are very pretty, and that’s what I like about this place. The room was very dirty though, and I basically had to clean it with my Lysol wipes before our family came in. The pull out sofa, and patio had trash on them. The key did not work when we got there, so someone had to come let us in our room. The bathroom floor looked very dirty so they mopped it for us. We had two towels in the room so I had to hunt down more. If you don’t pay much for the room, I recommend staying here, but otherwise beware! Set your standards pretty low as it would not classify as a resort. And this is coming from someone who isn’t high maintenance. 😂

Stayed 1 night in May 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities
  • Disliked: Amenities

Great grounds. Near restaurants. Needs more towels and larger surface in bathroom.

Stayed 1 night in May 2020

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were the only guest at the property which should tell you something. Our room had been smoked in. Luckily we saw an employee who got us a different room as the office was closed before 5 PM and didn't open until 10 AM! Our next room had stained ceiling tiles from roof leaks. The walkways needed a good pressure washer. The pools had green mossy water with frogs in it. They didn't serve breakfast as indicated on the website. It did have good air-conditioning .

Stayed 2 nights in May 2020

3/5

  • Liked: Staff & service, amenities, property conditions & facilities
  • Disliked: Cleanliness

Check out our room for bed bugs we have pics also heat had terrible odor

Stayed 3 nights in May 2020

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

Although room updated 1 of the lamps did not work at all and hit wasn’t bulb issue. The other 2 lights had blown out bulbs making room feel very dark Bathroom had new vanity with stone counter However there was barely room for toothpaste or soap. Vanity was so small bc bathroom was very small, yet right outside bathroom door was huge tile unused dead space that would have been a great bathroom sink/ counter space The room had no table in it other than small desk that was not conducive for playing games or eating at. Asked for first level room bc handicap and given lower level with stairs. Was told only rooms they put dogs in yet many other times we stayed in bldg 5 with our dog. We were in bldg 3 this time and there probably wasn’t 5 other guests the entire weekend Checking in girl at desk was less than friendly or cordial. She spoke almost monotone like a broken record. We stayed here many other times but probably won’t stay there again.

Stayed 2 nights in May 2020