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Room type

Studio Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

One Bedroom Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

One Bedroom Deluxe Two Full Beds Villa

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Get an overview of this hotelSmart log cabins near the Great Smoky Mountains

VIP Room Upgrades & More

10 minutes to Gatlinburg

Westgate Smoky Mountain Resort & Spa borders Great Smoky Mountains National Park, where miles of nature trails are often crossed by black bears. Shuttles and trolleybuses can whisk guests to the shops and entertainments of downtown Gatlinburg in around 10 minutes.

An all-season water park

The resort is home to a 24-hour crafts and grocery store with a deli and coffee shop. Guests can spend the day relaxing at the spa, fitness center, and all-season Wild Bear Falls Water Park before sampling the BBQ ribs at Westgate Smokehouse Grill and watching sports over a beer at Mason Jar Lounge.

Rustic vibe, free WiFi

Guests can choose between villas with full kitchens, and studios with handy kitchenettes - each designed to look and feel like frontier log cabins with rustic wood details and stone fireplaces. All units have hot tubs and free WiFi, and most command inspiring mountain views.

Hotel Amenities

Hotel Amenities

Westgate Smoky Mountain Resort & Spa features a full-service spa, a water park (surcharge), 2 outdoor swimming pools, and 4 spa tubs. Dining options at the resort include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measure 1008 square feet (91 square meters). This family-friendly resort also offers an indoor pool, a children's pool, and a fitness center. Complimentary self parking is available on site.

Westgate Smoky Mountain Resort & Spa is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Arcade/game room 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Conference space size (feet) - 1008 
  • Conference space size (meters) - 91 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free self parking 
  • Full-service spa 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Indoor pool 
  • Laundry facilities 
  • Lazy river 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 4 
  • Number of outdoor pools - 2 
  • Number of spa tubs - 4 
  • One meeting room 
  • Picnic area 
  • Restaurant 
  • RV, bus, truck parking 
  • Sauna 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Television in lobby 
  • Total number of rooms - 765 
  • Tours/ticket assistance 
  • Water park access (surcharge) 
  • Waterslide 
  • Wedding services 

Family Friendly Amenities

  • Arcade/game room  
  • Children's pool  
  • DVD player  
  • Grocery/convenience store  
  • Indoor pool  
  • Laundry facilities  
  • Lazy river  
  • Microwave  
  • Outdoor pools  
  • Snack bar/deli  
  • Waterslide  


Available in all rooms: Wireless internet access ( 10 USD per night )


Free self parking, RV, bus, truck parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Cookware, dishware, and utensils 
  • Cribs/infant beds available 
  • Desk 
  • DVD player 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Microwave 
  • Phone 
  • Premium TV channels 
  • Room service (limited hours) 
  • WiFi (surcharge) 

Where to Eat

Breakfast is available for a surcharge between 8 AM and noon.

Westgate Smokehouse Grill - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools and 4 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a water park (surcharge), a lazy river, a waterslide, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowboarding nearby 
  • Rafting nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Playground on site 

Spa Services

Serenity Spa by Westgate has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Detoxification wrap 
  • Number of treatment rooms 4 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 4 PM


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 27, Pet maximum weight in lb is 60

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Resort fee: USD 9.95 per accommodation, per night
The hotel resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 12.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Pet fee: USD 170.00 per pet, per stay
  • Pet deposit: USD 100.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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