Great Views - Close to Gatlinburg
Posted Nov 15, 2016
We received an upgrade upon check in, which was a nice surprise. Check in was pretty quick, and the staff was super friendly! There was one slight catch though, and fortunately, I had read reviews on Expedia and knew what to expect. This is not a "hotel", but a condominium complex and after check in, we were directed to a person who coordinated their resort's timeshare presentations. They were very friendly and once we said that we were not interested, they moved us along very quickly. We were guided up the mountain to our room, and given a brief overview of the amenities, which included a full kitchen with range, microwave, refrigerator and dishwasher, gas fireplace, separate bedroom and closet with safe, washer/dryer, walk in shower and separate room for toilet, pull out queen sleeper sofa and a full balcony. Refrigerator had an icemaker also, which came in handy. Kitchen was fully stocked with dishes, pots and pans, silverware - would make a great place for a week long stay! Parking was the only complaint that I had, as there just wasn't enough in front of the building where we were. There were only about 6 spaces in front of our building and most of them were handicapped spots. We got back about 10:30 on Saturday night, and had to park quite a distance from our room. Access road getting out was difficult to get across the busy parkway. Other than that, it was a great place to stay and I would definitely stay there again!
Comment from Hotel Management
Nov 21, 2016 by westgate_customercare , Hotel Management
Thank you for taking the time to share your review with us. We are pleased to see that you were able to take advantage of our resort’s convenient location and abundance of amenities, along with our friendly staff. We understand that parking can sometimes become a concern at our resort. Our security team works hard to alleviate these concerns in any way that they are able to. Our front desk team is also willing to provide one of our more accessible units, if available. We hope to have the wonderful pleasure of serving you again during your following visit.