Ratings based on 292 Verified Reviews

3.1 out of 5
52% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Michigan

Used bedsheets

Posted Oct 15, 2017
First and last visit. My worst hotel experience ever. Disgustingly dirty beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from NW Ohio

Definitely will stay here again

Posted Oct 10, 2017
I originally booked a 2nd floor room, not thinking that my husband would have to walk too far. (He has mobility issues, and there is no elevator, which I knew ahead of time.) There was an issue with the room key not being able to open the door, so Sébastien moved us to a ground floor room with no problem and in just a few minutes. He was wonderful! The room was great, very pretty, and the only issue was that the bathroom was a little cramped. Comfortable bed though. The only thing we did not like was that the pool area was very, very warm, the water itself was too warm to be very refreshing, and the hot tub was out of service. All in all, we enjoyed our stay very much!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Not bad stay beds are very lumpy uncomfortable pillows flat needs updating But for the price was ok
Comment from Hotel Management
Oct 13, 2017 by G.M Dawn Bindschatel, Hotel Management
Thank you for taking the time to complete our survey. Your feedback means a lot to us. We are currently working on making improvements, and hope you will return in the future to see the changes. Thank you again, Have a wonderful day!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 6, 2017
Pros: What I like best was your staff I wasn't feeling well and they were very helpful.
It was a good experience. I wasn't there very long due to illness.
Comment from Hotel Management
Oct 7, 2017 by G.M Dawn Bindschatel, Hotel Management
I would like to thank you for your feedback. It means a lot to us. I am very happy to see my staff was helpful to you, and we hope that you are feeling better. We look forward to hopefully seeing you again in the future. Thank you again, Have a wonderful day!
3 out of 5
by A verified traveler

overpriced, tired facility.

Posted Sep 30, 2017
needs refurbishing, probably did their best but fell short of appealing.Breakfast room fell significantly short of supplies.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mi

Nice hotel near Interstate. 1 hr from bridge.

Posted Sep 24, 2017
Pros: Clean. Quiet.
Clean. Good breakfast. Helpful staff. Near Highway.
Comment from Hotel Management
Sep 25, 2017 by G.M Dawn Bindschatel, Hotel Management
Thank you for taking your time to complete our survey. I am glad to see you enjoyed your stay, and hope to see you again in the future! Have a Wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler from kitchener

Posted Sep 22, 2017
Cons: The overall condition would really benefit if there ware a few updates
Very clean room, hotel could use a new update, staff were very pleasant.
Comment from Hotel Management
Sep 24, 2017 by G.M Dawn Bindschatel, Hotel Management
Thank you for your feedback. We are working everyday to make updates, I hope that you will stop back in the future to see the changes. Again thank you.
2 out of 5
by A verified traveler from Lake City, MI

Over Night Stay

Posted Sep 11, 2017
Pros: Close to freeway. Rooms were clean. It was quiet. Breakfast was good.
Cons: Entire building needs to be upgraded both inside and out. Curb appeal could be improved.
Rooms were clean. Beds comfortable. It was nice and quiet at night. Parking was good. Air Conditioner/Heater was nice and quiet.
2 out of 5
by A verified traveler from michigan

Not so good!

Posted Sep 5, 2017
Couldn't make it dark and very noisy! Couldn't cool it off even on high! Yes
Comment from Hotel Management
Sep 8, 2017 by G.M Dawn Bindschatel, Hotel Management
I would like to thank you for taking the time to complete our survey. I am very sorry you were not satisfied with you stay.I have had maintenance tend to the air conditioner. I hope that you will give us another chance when your in the area to give you a better stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Close to fast food

Posted Aug 27, 2017
Pros: Close to number food options after long day driving.
Overnight on a road trip. Quite comfortable stay.