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Reviews of Grand Hotel Gaziantep

5 out of 5
Grand Hotel Gaziantep
Ali Fuat Cebesoy Bulvari No. 32, Gaziantep, Gaziantep

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 191 reviews" "
Rating 8 - Good. 62 out of 191 reviews" "
Rating 6 - Okay. 18 out of 191 reviews" "
Rating 4 - Poor. 7 out of 191 reviews" "
Rating 2 - Terrible. 7 out of 191 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

James, Los Angels

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and nice people, that particular day looks like they had big event , breakfasts dinning area was very crowded but staff was trying hard to accommodate all and keep service in line.
Stayed 1 night in Apr 2024
Response from Yücel NAKIPOĞLU on Apr 17, 2024
Dear JAMES; Thank you so much for your your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Levent

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Room carpets need replacement
Stayed 1 night in Aug 2022
Response from Yücel Nakıpoğlu on Aug 24, 2022
Dear Levent SERTBAS; Thank you so much for your your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

6/10 Okay

IDRIS

Stayed 1 night in Mar 2022
Response from Yücel Nakıpoğlu on Mar 26, 2022
Dear IDRIS; Thank you so much for your your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

6/10 Okay

Idris

Business traveler
Liked: Room comfort
Disliked: Staff & service
I wont stay again
Poor breakfast no toast or toaster.
Stayed 4 nights in Mar 2022
Response from Yücel Nakıpoğlu on Mar 21, 2022
Dear IDRIS; We appreciate your time in providing us with detailed feedback and we apologise for any disappointment you encountered during your visit. The service in our hotel is generally something that we take great pride in and I can only assure you that your negative experience is not something that usually happens. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please rest assured that I have passed on your feedback to our hotel Management and we will refocus our attention to training to ensure quality service standards are met. Thanks again for staying with us and looking forward to welcoming you back again.

4/10 Poor

rebeen

Stayed 1 night in Mar 2022
Response from Yücel Nakıpoğlu on Mar 7, 2022
Dear Rebeen; We appreciate your time in providing us with detailed feedback and we apologise for any disappointment you encountered during your visit. The service in our hotel is generally something that we take great pride in and I can only assure you that your negative experience is not something that usually happens. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please rest assured that I have passed on your feedback to our hotel Management and we will refocus our attention to training to ensure quality service standards are met. Thanks again for staying with us and looking forward to welcoming you back again.

10/10 Excellent

Taylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there for 3 nights and it was great. I will book again in nearest time.
Stayed 3 nights in Feb 2022
Response from Yücel Nakıpoğlu on Feb 17, 2022
Dear TAYLAN; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10, would come again.
Very pleasant stay; great service. Gorgeous spa/sauna + great massage services. Up to par with other 4/5-star hotels in other countries. They also let us check in early and check out late. We tried the restaurant in the hotel and really liked the fish soup (balik corba). Some basic Turkish is recommended if you want to communicate clearly with the hotel staff!
Stayed 3 nights in Jan 2022
Response from Yücel Nakıpoğlu on Jan 17, 2022
Dear Guest; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Suleyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central and clean hotel
Stayed 1 night in Dec 2021
Response from Yücel Nakıpoğlu on Jan 4, 2022
Dear SULEYMAN; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

8/10 Good

Hashem

Stayed 2 nights in Dec 2021

8/10 Good

Saadi, Ken

Stayed 1 night in Dec 2021

8/10 Good

SALIH ZIYA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Yücel Nakıpoğlu on Nov 30, 2021
Dear Salih ZIYA; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

SJC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
Hotel was clean, staff wore masks, where helpful and polite. Room was slightly on the small side, but bed was comfy. Breakfast was one of the better ones I have had in a hotel.
Stayed 2 nights in Nov 2021
Response from Yücel Nakıpoğlu on Nov 25, 2021
Dear SJC; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Osama

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Yücel Nakıpoğlu on Nov 23, 2021
Dear OSAMA; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Hemen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Yücel Nakıpoğlu on Nov 23, 2021
Dear HEMEN; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

2/10 Terrible

saad

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was bed bugs
Stayed 1 night in Nov 2021
Response from Yücel Nakıpoğlu on Nov 23, 2021
Dear SAAD; We appreciate your time in providing us with detailed feedback and we apologise for any disappointment you encountered during your visit. The service in our hotel is generally something that we take great pride in and I can only assure you that your negative experience is not something that usually happens. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please rest assured that I have passed on your feedback to our hotel Management and we will refocus our attention to training to ensure quality service standards are met. Thanks again for staying with us and looking forward to welcoming you back again.

10/10 Excellent

Mamon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Nov 2021
Response from Yücel Nakıpoğlu on Nov 23, 2021
Dear MAMON; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Mohammed

Liked: Staff & service, amenities, property conditions & facilities
Good location, and close to
Stayed 2 nights in Aug 2021
Response from Yücel Nakıpoğlu on Sep 21, 2021
Dear Mohammed; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Faris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Yücel Nakıpoğlu on Jul 13, 2021
Dear Faris, Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.

10/10 Excellent

Husein

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel amazing staff
This was our third time in gaziantep and this was the best hotel so far . Hotel Staff been amazingly helpful. Location and the comfort of the hotel been great We highly recommend this hotel .
Stayed 2 nights in Nov 2019
Response from Yücel NAKIPOĞLU on Nov 21, 2019
Dear HUSEIN; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Yücel NAKIPOĞLU on Nov 21, 2019
Dear GUEST; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
The WiFi quality is terrible. I had to purchase data on my phone as it was very weak connection. The breakfast is extremely basic and I’ve had better breakfasts in hostels.
Stayed 6 nights in Sep 2019
Response from Yücel NAKIPOĞLU on Oct 2, 2019
Dear GUEST, We appreciate your time in providing us with detailed feedback and we apologise for any disappointment you encountered during your visit. The service in our hotel is generally something that we take great pride in and I can only assure you that your negative experience is not something that usually happens. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please rest assured that I have passed on your feedback to our House Keeping Manager and we will refocus our attention to training to ensure quality service standards are met. Thanks again for staying with us and looking forward to welcoming you back again. Best Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and cooperative staff. Property is very clean and well maintained. Five stars
Stayed 2 nights in Sep 2019
Response from Yücel NAKIPOĞLU on Sep 19, 2019
Dear GUEST; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

2/10 Terrible

Adel

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad hotel
I give this hotel bad point that they take my passport and my wife passport too until we make check out next day. I don not know why they do it that but i suppose for granite and that strange because i paid all the rent cost before i come to hotel by this website.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Yücel NAKIPOĞLU on Sep 11, 2019
Dear GUEST; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

Broosk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Yücel NAKIPOĞLU on Aug 29, 2019
Dear BROOSK; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review of grand hotel gaziantep
The hotel is FANTASTIC, especially the breakfasts. But there is not enough light in the room, esp,. to read in the evening.
Stayed 6 nights in Aug 2019
Response from Yücel NAKIPOĞLU on Aug 17, 2019
Dear KATHERINE; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

6/10 Okay

Verified traveler

ok
Overall ok
Stayed 6 nights in Jul 2019
Response from Yücel NAKIPOĞLU on Jul 24, 2019
DearGuest; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Welcome
I arrived late, at around 11pm, and was tired after a long drive. I was consequently unhappy when the doorman/porter (who was dressed more akin to a maintenance engineer) stopped me from driving into the parking area because he was giving preference to departing guests who were blocking the entrance with a continuing stream of cars. When I managed to break through the queue he directed me where to park, I grabbed my bags and went to reception. He rudely and aggressively followed me in and demanded my keys so he could move my car from where he had directed me to park it and refused as it had been correctly parked with no valet nor porterage offered on arrival. I paid an extortionate extra amount for my travel companion to unexpectedly share a twin room with me even though the room had been equipped for only one guest and there was no shower gel provided whatsoever. The room was good otherwise, and breakfast was fine, but my stay had been irreversibly clouded by the rudeness of staff on arrival. Seriously not worth its rating!
Stayed 1 night in Jul 2019
Response from Yücel NAKIPOĞLU on Aug 3, 2019
Dear PAUL; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was comfortable overall, small issue with airconditioning but overall very satisfied
Stayed 1 night in Jul 2019
Response from Yücel NAKIPOĞLU on Jul 13, 2019
DearGuest; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

sam, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, good breakfast, clean, popular choice
Stayed 6 nights in Jun 2019
Response from Yücel NAKIPOĞLU on Jul 13, 2019
DearGuest; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

Morton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Yücel NAKIPOĞLU on Jul 13, 2019
DearGuest; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hotel Gazientep
Stayed 3 nights in Jun 2019
Response from Yücel NAKIPOĞLU on Aug 1, 2019
Değerli Misafirimiz ; Değerli vaktinizi ayırıp Grand Hotel hakkında yorum yaptığınız ve otel olarak bizi tercih ettiğiniz için çok teşekkür ederiz. Otelimizden memnun olarak ayrılmanız bizi çok mutlu etti. Yapılan yorumların ekibimiz adına çok değerli olduğunu ve sizleri tekrar otelimizde ağırlamaktan büyük mutluluk duyacağımızı bildirmek isteriz. En iyi dileklerimizle…

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Yücel NAKIPOĞLU on Apr 15, 2019
Dear NABIL; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay and staff are very helpful and the hotel location is great
Stayed 2 nights in Mar 2019
Response from Yücel NAKIPOĞLU on Apr 10, 2019
DearGuest; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Yücel NAKIPOĞLU on Dec 28, 2018
Dear Guest; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future.. We hope to welcome you again, next time you visit in Gaziantep. Best wishes.

4/10 Poor

Ali

Disliked: Cleanliness, property conditions & facilities
The room was non-smoking one. However, it smelled badly! The internet connection was also terrible.
Stayed 3 nights in Dec 2018
Response from Yücel NAKIPOĞLU on Dec 28, 2018
Dear ALI; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

8/10 Good

ISSA

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018
Response from Yücel NAKIPOĞLU on Dec 12, 2018
Dear ISSA; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future.. We hope to welcome you again, next time you visit in Gaziantep. Best wishes.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My stay at the Grand Hotel in Gaziantep.
The hotel staff was great, except the Manager who refused to acknowledge the problem. The hotel promotes non smoking enviorement, but all the hotel rooms are rented both smokers and non smoker. There is sign of non smoking for each floor , but in reality the hotel deceives the customers and promotes unethically their services. I expressed my concerns and the managment ignored it and insisted that the hotels reserves non slowing customers to particular floor, but frankly speaking that was not the case. The smell of the smoke of the rooms really untolerable spatially for non smoking customers. I am allergic to smoking smell as well as asmathic, unfortunately , the hotel managment was in considerate to my health problems. Another problem to point out is there were tow computer at lobby for the customers only one was working and there was no ink in the printer. If you are a smoker you will really enjoy it, but for non smokers it would be a nightmare . I would not recommend for non smokers or customers with children in this hotel , it really health hazard. The WIFI was very weak in the rooms , it only works properly at the lobby To be fair the hotel has the best buffet breakfast and the Safir Restuarent was excellent.
Stayed 4 nights in Nov 2018
Response from Yücel NAKIPOĞLU on Nov 20, 2018
Dear Guest; We have read your feedback carefully. Thank you for taking the time to feedback. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future.We've already changed your room by evaluating your complaint.You wanted a complately non-smoking hotel.Unfortunately,it was impossible for us to help you with this reguest.We hope to have a pleasure of welcoming you back at Grand Hotel Gaziantep soon. Grand Hotel Gaziantep

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good and place hotel very good and service good only breakfast not good
Stayed 2 nights in Sep 2018
Response from Yücel NAKIPOĞLU on Nov 6, 2018
Dear Guest; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future.. We hope to welcome you again, next time you visit in Gaziantep. Best wishes.

10/10 Excellent

Aso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 1 night in Aug 2018
Response from Yücel NAKIPOĞLU on Sep 17, 2018
Dear Aso; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In genera our stay was excellent
Amazing stay, excellent amenities, services were excellent, high cleanliness, friendly staff helping the customers. Only one simple thing need to modify which is the water of the swimming pool was cold so it needs heater.
Stayed 1 night in Aug 2018
Response from Yücel NAKIPOĞLU on Aug 15, 2018
Dear Bushra; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

10/10 Excellent

Kewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Yücel NAKIPOĞLU on Sep 17, 2018
Dear KEWAN; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

6/10 Okay

Farhad

Disliked: Room comfort
Stayed 1 night in Jun 2018
Response from Yücel NAKIPOĞLU on Jun 29, 2018
Dear FARHAD; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.

8/10 Good

Abras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good night in Gaziantep
We spent one night in this hotel. Excellent reception staff specially Mr. Ercan, who was very helpful. Rooms were clean, beds are comfortable, T. V selected channeles were very good...
Stayed 1 night in Sep 2017
Response from Grand Hotel Gaziantep on Nov 11, 2017
Dear Abras;We have read your feedback carefully. Thank you for taking the time to feedback. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We hope to have a pleasure of welcoming you back at Grand Hotel Gaziantep soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel in a good location with friendly staff. Particularly enjoyed having the rooftop pool when it was extremely hot although not big enough to do much swimming in.
Stayed 12 nights in Jul 2017
Response from Grand Hotel Gaziantep on Aug 12, 2017
Dear Sir/Madame; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes. Grand Hotel Gaziantep Yucel NAKIPOGLU

10/10 Excellent

ceylan , los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to shopping center best loca
Very nice hotel close to shopping center best location I love the stuff very friendly super kind
Response from Grand Hotel Gaziantep on Jun 13, 2017
Dear Ceylan; Thank you for the review and for the appreciation. We were pleased to read your kind comments, as well as to know that the hotel exceeded your expectations and especially our service made you accommodation excellent. We hope to have a pleasure of welcoming you back at Grand Hotel Gaziantep soon. Grand Hotel Gaziantep Salih KIZILCIK

2/10 Terrible

Abdualah

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff
I was so disappointed that the pool wasn't working.
Response from Grand Hotel Gaziantep on Jun 13, 2017
Dear Abdualah; We have read your feedback carefully. Thank you for taking the time to feedback. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We have onyl outdoor pool and It is open in summer time between 15 May and 15 September. We hope to have a pleasure of welcoming you back at Grand Hotel Gaziantep soon. Grand Hotel Gaziantep Salih KIZILCIK

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaziantep grand hotel wonderful
Very friendly personal

8/10 Good

Suhair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in grand hotel gaziantep
It was v good in general , clean room , lovely staff