Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Hotel Aqua Sopot

3 out of 5
Hotel Aqua Sopot
Zamkowa Gora 35, Sopot

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 83 reviews" "
Rating 8 - Good. 33 out of 83 reviews" "
Rating 6 - Okay. 5 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Christoffer

Stayed 2 nights in Jul 2023
Response from Matylda Rutkowska on Aug 23, 2023
Dear Christoffer,Thank you very much for leaving your opinion about your stay at the Aqua Hotel in Sopot.We cordially invite you to use our services again on your next visit to the Tri-City.Best regardsMatylda RutkowskaManager On Duty

8/10 Good

birgitta

Stayed 2 nights in Jun 2023
Response from Matylda Rutkowska on Jul 3, 2023
Dear Birgitta, Thank you very much for your review. We are glad you had a pleasant experience staying with us. We strive to provide our guests with an enjoyable stay and are glad you felt that way. We look forward to welcoming you again in the future! Best regards Matylda Rutkowska Manager on Duty

10/10 Excellent

Wlodzimierz

Stayed 6 nights in Jun 2023
Response from Matylda Rutkowska on Jun 23, 2023
Szanowny Panie Włodzimierzu,dziękujemy za pozostawienie najwyższej opinii po pobycie w Hotelu Aqua Sopot!Cieszymy się, że Państwa pobyt minął w pozytywnej atmosferze i docenili Państwo nasz obiekt.Mamy nadzieję, że wkrótce będziemy mieli przyjemność powitać Państwa ponownie!Serdecznie zapraszamyMatylda RutkowskaManager On Duty

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Agata B. Manager On Duty on Nov 22, 2021
Szanowni Państwo, dziękujemy za pozostawienie opinii o pobycie w Hotelu Aqua Sopot i tyle ciepłych słów! Bardzo się cieszymy, że dobrze spędzili Państwo u nas czas i są Państwo zadowoleni z pobytu. Największą nagrodą dla nas będą Państwa ponowne odwiedziny w naszym hotelu, do których serdecznie zachęcam i zapraszam. Życzę wszystkiego dobrego.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel with a great service!
The hotel is conveniently located within walking distance from SKM station Sopot Kamienny Potok (which is one station from Sopot main station). You can walk to the beach through the park right next to the hotel. Hotel is clean and in good condition. The staff is always helpful and nice. Breakfasts are rich and buffet served. You can rent a bike on the spot (10zł/h) and enjoy the various bike routes around tricity. Definitelly coming back soon!
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The staff were helpful, kind and always ready to help.
Stayed 6 nights in Apr 2019
Response from e-commerce manager on Apr 30, 2019
We are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. We are looking forward to the opportunity to welcome you again at our Hotel. Best regards!

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at hotel aqua Sopot!!!
Stayed 1 night in Oct 2018

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel. Lovely breakfast. 5 mins from beach, I min from water park. 15 min walk along paved path through woods to town centre.
Stayed 5 nights in Jul 2018
Response from Hotel Aqua on Sep 14, 2018
Dear Richard, many thanks for your comments regarding our location, breakfast and staff during your visit.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location... close to the main highway, train station and beach !! Super breakfast ! Will stay here again
Stayed 15 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roelof Winter, Bratislava/Amsterdam

Liked: Room comfort
ok
ok, but see picture below, the room was cleaned, but unfortunately the garbage of the day before was left in my room...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Febvisitor, Sopot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Value, nice staff, near train station.
I stayed five nights here, it has great staff, it was off season quiet and lots to do. Located five minutes from beach...aquapark, bike trails , jogging trails and great nightlife and restaurants only ten minutes away. Great value too. Febvisitor

10/10 Excellent

Norbert D.

Liked: Cleanliness, staff & service, room comfort
Awesome trip
Hotel is ok. near train station , breakfast very good , clean room

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
disappointing
I have been using this hotel for several years now, and unfortunatelly in the last 2 years the condition of the rooms and halls have been decling. The carpets are dreadful with huge stains, the furniture tired looking. I forced myself to stay there again, since I already paid for it online and I chose not to create a problem with the reception staff. I wish, I just left as soon as I saw my room. Well, I stayed for a one night and to cheer myself up in the morning, I had THE ONE TEA bag that was offered to the guest. ONE TEA bag!- how sad. The staff has always been nice; however, the owner must put more effort into renovating the place and bringing the standards up. I suggest, he travels a bit and stays in different hotels to get a reality and what most hotels offer for the same or just a bit higher price. Great location, though.

8/10 Good

Veikko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, 30 min walk to centre, 7 mins to beach.
Stayed 1 night in Nov 2023

8/10 Good

Martine

Stayed 4 nights in Aug 2023
Response from Matylda Rutkowska on Aug 23, 2023
Dear Martine,Thank you very much for leaving your opinion about your stay at the Aqua Hotel in Sopot.We cordially invite you to use our services again on your next visit to the Tri-City.Best regardsMatylda RutkowskaManager On Duty

6/10 Okay

Jan Henning Olov

Liked: Staff & service, property conditions & facilities
Ok
Stayed 4 nights in Jul 2023
Response from Matylda Rutkowska on Jul 21, 2023
Dear Jan,Thank you for leaving a review after your stay at Hotel Aqua Sopot.We are glad that you liked our offer.We are also very pleased that you appreciated the work of our team.Kind words from guests allow us to develop and give us energy to act!We hope to have the pleasure of welcoming you again soon.Best regardsMatylda RutkowskaManager On Duty

10/10 Excellent

Henriette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales.
Veldig fornøyde! Kort avstand til alt.
Stayed 4 nights in Jun 2023
Response from Matylda Rutkowska on Jun 22, 2023
Dear Henriette,Thank you very much for your review. We are glad you had a pleasant experience staying with us. We strive to provide our guests with an enjoyable stay and are glad you felt that way. We look forward to welcoming you again in the future!Best regards Matylda RutkowskaManager on Duty

8/10 Good

Yun Ze

Stayed 2 nights in May 2023
Response from Matylda Rutkowska on May 30, 2023
Dear Yn Ze,Thank you very much for leaving your opinion about your stay at the Aqua Hotel in Sopot.We cordially invite you to use our services again on your next visit to the Tri-City.Best regardsMatylda RutkowskaManager On Duty

10/10 Excellent

Dorothea

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2021
Response from Agata B. Manager On Duty on Nov 22, 2021
Szanowni Państwo, Bardzo dziękujemy za pozostawienie opinii nt. pobytu w Hotelu Aqua Sopot. Serdecznie zapraszamy do ponownego skorzystania z naszych usług przy kolejnej wizycie w Trójmieście. Z pozdrowieniami.

10/10 Excellent

Fadi

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Hotel Aqua Sopot on Sep 6, 2021
Dear Fadi, Thank you for staying with us and your review. We are looking forward to the opportunity to welcome you again at the Hotel.

8/10 Good

Malgorzata

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobry hotel, świetne śniadania, bardzo uprzejmy personel. Musieliśmy wyjechać bardzo wcześnie, dostaliśmy na drogę pyszny lunche box 😀. Jedyny minus to parking, do podziemnego z powody wąskiego wjazdu, nie mogliśmy wjechać. Zaparkowaliśmy przed Aquaparkiem:)
Stayed 2 nights in Aug 2021
Response from Hotel Aqua Sopot on Sep 6, 2021
Szanowna Pani Małgorzato, Bardzo dziękujemy za pozostawienie pozytywnej opinii nt. pobytu w Hotelu Aqua w Sopocie. Jest nam niezmiernie miło, że doceniła Pani jakość serwowanych śniadań oraz personel naszego obiektu. To dla nas największa nagroda! Jesteśmy dla Państwa i staramy się każdego dnia zwracać szczególną uwagę na potrzeby naszych Gości. Zależy nam bardzo, abyście czuli się u nas Państwo komfortowo. Zgadzamy się z Panią, że wjazd do garażu nie należy do najłatwiejszych. W tym celu stworzyliśmy specjalny najazd, mający ułatwić wjazd, a na ścianach założyliśmy gumowe odbojniki. Mamy nadzieję gościć Państwa ponownie, serdecznie zapraszamy. Życzymy wszystkiego dobrego.

10/10 Excellent

Ireneusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Hotel Aqua Sopot on Jul 27, 2021
Szanowny Panie Ireneuszu, Bardzo dziękujemy za pozostawienie pozytywnej opinii nt. pobytu w Hotelu Aqua w Sopocie. Serdecznie zapraszamy do ponownego skorzystania z naszych usług przy kolejnej wizycie w Trójmieście.

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Hotel Aqua Sopot on Sep 6, 2021
Szanowna Pani Aleksandro, Bardzo dziękujemy za pozostawienie pozytywnej opinii nt. pobytu w Hotelu Aqua w Sopocie. Serdecznie zapraszamy do ponownego skorzystania z naszych usług przy kolejnej wizycie w Trójmieście.

10/10 Excellent

Sascha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfektes Hotel für den Familienurlaub
Eine sehr gute Hotelanlage. 200 m zum Strand. S-Bahn Station in der Nähe (mit dem Zug nach Danzig). Essen war sehr gut. Parkplatz war vorhanden. Auf Extrawünsche ist man eingegangen. Insgesamt ein sehr gutes Hotel ! Kann ich nur empfehlen ! Aquapark gleich um die Ecke !
Stayed 3 nights in Sep 2020

10/10 Excellent

Jacek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetny hotel, komfortowe pokoje, dobra lokalizacja, świetne śniadanie. Wadą jest tylko parking podziemny, bardzo ciasny, większym samochodem jest bardzo ciężko wyjechać...
Stayed 1 night in Aug 2020

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trzeci udany pobyt w tym hotelu
Hotel bardzo dobry dla właścicieli psów, ale ogólnie wszystko jest ok. Może jedynie śniadanie za drobie dla osób, które oczekują tylko wege. Obok hotelu są jednak ciekawe opcje.
Stayed 2 nights in Aug 2020

8/10 Good

MARZENA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko zgodne z opisem hotelu
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019
Response from e-commerce manager on Aug 29, 2019
Thank you once again for your review and for your patronage. We are looking forward to the opportunity to welcome you again at the Hotel.

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Aqua Sopot
Doskonałe miejsce, super personel, bardzo smaczne i urozmaicone śniadania, blisko plaża.
Stayed 1 night in Mar 2019
Response from e-commerce manager on May 6, 2019
Pani Alino, dziękujemy za rekomendację. Jest nam niezwykle miło, że to właśnie Hotel Aqua w Sopocie wybrali Państwo na najlepsze miejsce do odpoczynku. Warto do nas powracać, by kreować kolejne momenty warte wspomnień. Do zobaczenia wkrótce!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from e-commerce manager on Apr 30, 2019
Thank You so much for the best score which we could gain! Have a lovely day and see You soon!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Geen mini bar, geen plaats om twee paar handdoeken te drogen, zeer vriendelijk personeel, proper
Stayed 2 nights in Mar 2019
Response from e-commerce manager on Mar 13, 2019
Thank you for staying with us and for your review. As a team, we try to improve our service every day. We are looking forward to the opportunity to welcome you again at our Hotel. Best regards!

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from e-commerce manager on Mar 12, 2019
Panie Kamilu, dziękujemy za przyznanie nam możliwie najlepszej oceny. Każdego dnia robimy wszystko, by pobyt naszych Gości był udany - cieszymy się, że udało nam się sprostać Pana oczekiwaniom. Do zobaczenia niebawem!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Ett mycket bra hotell, lätt att hitta med bilen, ligger nära stora Aquapark med många roliga aktiviteter. Moderna rena rum, trevlig personal.
Stayed 1 night in Nov 2018
Response from e-commerce manager on Jan 26, 2019
We are more than happy to hear that you enjoyed your stay with us. Best regards!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä sijainti, ravintola; kelpo aamiainen. Kuntosali käytettävissä. Erittäin sympaattinen majoituspaikka.
Stayed 3 nights in Dec 2018
Response from e-commerce manager on Jan 26, 2019
Thank you for staying with us. We are looking forward to the opportunity to welcome you again at the Hotel.

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from e-commerce manager on Jan 26, 2019
Dear Julita, we are delighted to note that you had a pleasant experience on that your stay with us.

10/10 Excellent

Valeria, Novara, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La pulizia e la cortesia sono il punto di forza di questo hotel. Abbiamo soggiornato in questo Hotel a novembre e nonostante la temperatura si aggirasse intendo ai 8/9 gradi, è stato piacevolissimo raggiungere il centro di sopot a piedi.a passeggiata ti fa apprezzare il bosco/ parco antistante l’hotel camminando per circa 5 minuti si arriva sul lungomare dove ci sono i vari accessi alla spiaggia, invacantevole anche d’inverno. In 10 minuti si raggiunge a piedi il magnifico molo è il centro. Le camerere sono molto accoglienti, pulite. Abbiamo scelto di usufruire del ristorante dell’hotel rimandando piacevolmente sorpresi dalla qualità del cibo e dalla bravura dello chef. La colazione è molto abbonante. Consigliatossimo.
Stayed 3 nights in Nov 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miły hotel.
Bardzo miły kameralny hotel z pomocnym I miłym personelem. Bardzo czysty pokój z wygodnym łóżkiem i miłą pościelą. Wielkość 21m2 jest wystarczająca. Jedyny minus to trochę słabo wyciszony, słychać rury w łazience
Stayed 4 nights in Aug 2018
Response from Hotel Aqua on Sep 14, 2018
Pani Aniu, każdego dnia robimy wszystko, by pobyt naszych Gości był udany - cieszę się, że udało nam się zapewnić Pani pobyt wart zapamiętania. Zapraszamy ponownie!

8/10 Good

Tina, Sopot

Liked: Cleanliness, staff & service, property conditions & facilities
Fint hotell
Hotellet i seg selv er fint og i grei avstand til ting å gjøre. Rommene var også fine, men veldig små. Vårt rom hadde i tillegg en rar lukt, som vi sa ifra om uten at det ble bedre. Vi har likevel hatt det fint her, og personalet var snille og hjelpsomme!
Stayed 7 nights in Jul 2018
Response from Hotel Aqua on Sep 13, 2018
Thanks for staying with us. We appreciate your feedback! I hope that the good memories of your stay at the Hotel Aqua will soon make you come back to us.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein hotel, dicht bij strand.
Mooi hotel, prima ontbijt en je kunt er ‘s avonds ook heerlijk eten voor lage prijs. Kamers van alle gemakken voorzien, ook airco. Goede bedden en gratis wifi. Personeel vriendelijk, niet allemaal, de gasten begroeten, daar hadden sommige nog nooit van gehoord. Maar de meesten waren okay. Nadeel was dat je ver van het centrum van Sotop was. Wel lekker dicht bij zee en treinstation ook om de hoek. Uitstapje naar Gdansk is echt aanrader! e
Stayed 8 nights in Jul 2018
Response from Hotel Aqua on Sep 13, 2018
Dear E, thank You that you took the time to write a review. We are gratified to hear that our services and facilities met your expectations. Such rewarding makes us feel more motivated!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Fint och fräscht hotell!
Fint och fräscht hotell nära stranden- dock många (104) trappsteg pga stor höjdskillnad. Lugnt område, ca 2 km strandpromenad till centrala Sopot.
Stayed 5 nights in Jul 2018

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Czysty pokój. Dobre śniadanie . Fajna okolica. Polecam.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Petronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktiskt, rent och fräscht hotell
Mycket trevligt bemötande. Bra parkering i låst garage och man fick ha bilen kvar efter vi checkat ut. Hotellet bjuder på gratis taxiresa till en närliggande galleria. Nära till stranden och det var fina promenadstråk att njuta av även under vinterhalvåret.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

esa, Uusikaupunki

Liked: Staff & service
Rauhallinen hotelli
Ihan ok paikka siisti henkilökunta toimi asiallisesti
Stayed 3 nights in Feb 2018